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This new trend is not only how restaurants are preparing food, but also their entire logistical supplychain. Dark kitchens streamline the culinary process by creating more space for back-of-house equipment, eliminates distractions and creates a substantially higher food meal output, including 24-hour food preparation.
There are a number of proven strategies for being proactive about possible supplychain shortages including menu optimization, building partnerships and LTO maximization. If there are supplychain issues that make an ingredient unavailable or cost prohibitive, what are best ways to address it with customers?
Is your restaurant up to speed with the latest best practices for back of house (BOH) management? So, which back of office trends should restaurant ownership and management be concerned with heading into 2023? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business.
For back of house, operators should focus on tech that drives speed, efficiency, and cost savings. In the front of house, there should be a more cautious approach to ensure customer service is always at the forefront. Consider introducing smaller portions, value menus, or bundling options to manage both expectations and margins.
Deploying RFID for SupplyChain Traceability. The opportunity to verify food handling safety throughout the supplychain gives restaurant operators confidence in what they are serving customers. Traceability + Transparency for Back-of-House Operations. Inventory cycle count. Replenishment.
While the restaurant industry has experienced major supplychain and labor issues throughout the pandemic, it is now reaching a tipping point. While supplychain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Optimize the SupplyChain.
Labor shortages and other factors are affecting the global supplychain in never-before-seen ways, and certain commodities are intermittently not available, or if they are, they’re expensive. The recent supplychain issues have only exacerbated restaurant industry pain points. The new trend, now and into the future?
We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Additionally, supplychain disruptions can complicate sourcing efforts.
In the back of the house, rampant inflation and ongoing supplychain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. It is even more so for independent restaurants, which usually have one manager for all front- and back-of-house duties.
Inflation, scarcity in the supplychain, and labor constraints have tacked on dollars. Labor in foodservice is especially tight and when wages have increased and there is higher turnover, is having your team members spending hours back of house preparing guacamole the best use of their time?
Operational efficiency: Fresh-baked waffle mix is shelf stable, creates minimal waste and has a 3-day shelf life once prepared, supporting back-of-house operational efficiency. That’s where waffles come in: they’re high margin for the operator, crave-able and on-trend for the consumer and efficient for back-of-house.
Most notably, persistent hiring challenges, rising costs, and uncertain supplychains have made profitability more precarious. Automation technologies can improve back of house operations as well. Food waste is endemic at many restaurants and across the food supplychain, collectively totaling more than 1.6
A Sustainable SupplyChain. During the height of the pandemic, it seemed as though so many facets of the food industry were up in the air, including stress on supplychains. Let’s take a look at a few sustainable practices and why now might be the perfect time to make more planet-friendly choices for your business.
With current supplychain issues and these brands already operating under thin margins, we expect operators to be strategic when it comes to menu sizes, limited offerings and daypart offerings to limit waste, cut costs, and maximize profitability. The digitization of the kitchen and back-of-house continues to accelerate.
As supplychain issues and rising food costs continue to plague the industry, this thrifty sustainability hack is being embraced in restaurant kitchens. Restaurants will be featuring things like house-made broths from vegetable scraps or unique, often discarded, meat cuts.
How value engineering can be a restaurant construction solution in the face of rising prices and unpredictable supplychains. As the prices of construction materials skyrocket due to rising inflation and supplychain woes, budgeting for commercial development has become significantly more challenging.
A fragmented supplychain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. POS technology can help with labor shortages, supplychain concerns and customer experience.
Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supplychain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.
Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. SupplyChain Shortages. One of the biggest pain points during and after the pandemic was supplychain. Ease Labor Shortages.
To stay ahead, restaurant operators need technology that simplifies multi-location management, streamlines back-of-house operations, and enables seamless collaboration. Lets explore how the right technology transforms restaurant chain management. This results in longer wait times and inconsistency in quality across locations.
With the pandemic still impacting restaurant’s and the foodservice supplychain, operators are looking for any ways to cut costs while ensuring their customers don’t notice. Utilize Back-of-House Technology. There are several areas where you lose money every day without even knowing it.
When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.
The architecture can be used in both front-of-house and back-of-house applications to create an experience that is consistent from the kitchen all the way to the guest dining tables, and save valuable time and money. Build Data-First Architectures.
The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?
Although this certainly makes for a highly efficient use of available space, it doesn’t account for any disruptions in the supplychain. Properly managing your stockroom and cooler can help ensure that your back-of-house operations run as smoothly as possible.
Local health lockdowns and limitations caused havoc for food supplychains, staffing, customer demand, and remote ordering. Role of AI in Back of House. Restaurants use AI and natural language processing (NLP) to reduce user training needs for back of house procedures like equipment and food temperature checks.
According to our data, the total volume of restaurant ingredients purchases is at 68 percent of its pre-COVID levels, which is in line with Moody’s expectations for industry operating profits declining by 30 percent, and highlights that this effect will also be felt further up the supplychain, which may not have been considered.
In our experience, this is especially helpful with coleslaw, as a foodservice operator can control consistency of the menu item, reduce preparation time, and streamline back-of-house training. This is another area where produce buying groups have experience and will help food service operators navigate.
We’re continuing to build our data infrastructure and are already leveraging AI for social media, content marketing, scheduling, supplychain, data mining and more all with the goal of benefitting our guest experience. Leveraging AI throughout all touchpoints and will not only be a trend but a need in 2025.
From that data, restaurant owners can gather winning insights into how to create an optimized menu, develop a promotional strategy as well as to create back-of-house efficiencies during peak hours to be able to handle an increase in orders.
Your back-of-house equipment may well be long overdue for upgrades. But there will also be times kitchen supplychains and restaurant wholesalers will have discounts or clearance sales. Consider visiting auctions for some of your front-of-house elements like tables and decorative elements. Arranging Your Finances.
These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Virtual brands can be especially useful in testing new menu items and mitigating supplychain challenges.
By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Smart operators are finding ways to connect supplychain technology with front-of-house demand.
While front-of-house A.I. in back-of-house restaurant operations as well. These applications are numerous, but generally fall into one of four categories: Supplychain optimization Decision models Personnel-related applications (e.g., applications will be the primary areas where restaurant customers experience A.I.,
Indoor dining closures, staff shortages and the supplychain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Limited staffing during the pandemic has shown operators how technology can streamline front- and back-of-house operations, providing much-needed support for even the smallest shift teams.
During the pandemic, we implemented a whole-house tip pool and instituted an internal $15 minimum wage. We measured our pay differentials by position, pre-2020 vs. 2023, and we have leveled the playing field between front and back of house employees (previously a >$10/hr gap) and to ensure everyone is making an individual living wage.
Supplychain disruptions and labor shortages required operators to rethink everything – leaner menus, smarter kitchens, and more efficient operations became the new standard. It wasn’t just about survival; it was about reinvention. The workforce also experienced a major reset. . – Stewart McClintic, Co-Owner of HQ98.com,
But not in the way you might think. The next-generation of restaurants will see a shift toward leaner operations, focused on both on-premise and off-premise dining. By leveraging new technologies that empower customers to better control their experience, servers are gradually becoming 'concierges' of restaurants.
Going a step beyond, it’s not unthinkable that a menu system could be informed by what’s in, and what’s not, the supplychain. A digital menu tied into back-of-house systems will inform a restaurant operator about what can be made, based on available equipment and labor.
But the restaurant industry is hardly monolithic, and these outrageous examples belie the complexity of an industry that is not only made up of mostly small businesses but also relies on a broader supplychain that is facing its own pandemic-related calamities.
From the judges: “Based on the achievements outlined, SynergySuite has demonstrated remarkable success and innovation in reshaping the hospitality industry, particularly amidst challenges like the enduring effects of COVID-19, inflation, and global supplychain disruptions.
Changes continued to shake the industry with supplychain issues, soaring prices, and global staffing issues. Prime Cost Optimization: Back of House. Back-of-house adoption. These soaring input costs mean there are very few excess profits that can be used to pay off debt or catch up on expenses.
With so much on the line, restaurant owners should seize the moment by strategizing ahead of time to guarantee a happy holiday season for everyone from the dining room to the back of house. Stock Outs and SupplyChain Issues. And don’t forget that accuracy matters if you want to leave guests satisfied. Labor Shortages.
Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.
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