Remove Back of House Remove Server Remove Special Events
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. . Staffing also required adjustments, as many longtime servers hesitated to return.

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The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. Schedule Based on Data. Always Have On-Call Employees.

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7 Restaurant Employee Contest Ideas to Boost Sales and Engagement

7 Shifts

Have your servers keep a copy of their chits where they were able to upsell a guest to order all four. Set a parameter, such as a check above the current average, and have runners and servers drop it in the box. If one of your servers is a musician, give them a giftcard to a music store. Don’t have a traditional set menu?

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Clear communication between front-of-house and back-of-house staff is also vital for efficient service. If you’ve ever experienced having your orders mixed up, it’s probably because the kitchen and servers weren't on the same page.

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Restaurant POS system, the one-stop solution for restaurants

Lithos POS

You can use the customer report for various loyalty programs such as points-based loyalty programs, tiered loyalty programs, punch card loyalty programs, discounts and coupons, online and mobile loyalty programs, special event discounts, and feedback and review programs. These issues can lead to payment discrepancies and food wastage.

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Fast Food Restaurant Management – Diving deeper

Lithos POS

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.

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Double Shift Dilemma: Things For The Savvy Restaurant Manager to Consider 

Synergy Suite

Restaurants, in particular, may resort to double shifts during peak seasons or special events when an increased workforce is necessary to handle the customer surge. For servers and kitchen staff, split shifts can enable part-time workers to maximize their earnings by working during peak hours without committing to a full-day shift.