7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

Training 78

Training POS Systems Server Customer Service 78

7 Shifts

FEBRUARY 7, 2024

A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Why do you feel respondents rejected robotic food prep and servers? What can restaurant operators learn from these results?

Customer Service 193

Customer Service Front of House Server Pricing 193

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

7 Shifts

AUGUST 5, 2021

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. Employee time off request software tools by 7shifts.

Scheduling 148

Scheduling Server Front of House Accounting 148

7 Shifts

NOVEMBER 16, 2021

For example, when guests leave a $20 tip at a restaurant, they might assume the entire amount goes to their server. However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

Server 78

Server Communication Back of House Scheduling 78

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

DECEMBER 16, 2021

Notable increases in shifts schedules for Back of House Manager (125%) , Dish/Prep (117%), Cook (111%) and notably, Driver (85%) are indicative of the shift towards off-premise dining brought upon by the pandemic. We've seen a 77% increase in patio roles , likely due to the extension of patio season and prevalence of outdoor dining.

Back of House 78

Back of House Scheduling Training Server 78

7 Shifts

SEPTEMBER 20, 2021

If you're still using pen and paper, whiteboards, and excel scheduling templates and spreadsheets to make your schedule, it's time to start using scheduling software. It's a small change that can lead to massive results like hours back in your week, shaved labor costs, increased retention, and a more profitable business.

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. For example, if you manage a restaurant that regularly does 150 covers on a Tuesday and a server can do 30 covers in an 8-hour shift, then you'll likely need 5 servers. Divide the production standards by the number of customers.

Scheduling 167

Scheduling Server Communication Information 167

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. Its founder, George Pullman, hired newly liberated Southern black men as porters and servers. Department of Labor updated tip pooling laws to include back-of-house staff in tip pooling. White servers routinely make more than their nonwhite counterparts.

Presentation 194

Presentation Server Front of House Back of House 194

7 Shifts

MARCH 23, 2022

Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. The solution was simple: scheduling software. 75% of their stores adopted the software right away, with the remaining coming online soon after.

Scheduling 147

Scheduling Communication Accounting Training 147

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

Communication 172

Communication Server Front of House Back of House 172

Modern Restaurant Management

DECEMBER 16, 2021

Tech to the rescue – Supply chain software has become a critical element for companies to find potential issues and fix them before they turn into debilitating production problems. Additionally, these software platforms have been critical in helping companies strategically source raw materials effectively.

Back of House 180

Back of House Pricing Marketing Scheduling 180

Modern Restaurant Management

OCTOBER 7, 2021

To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Recipe management software, on the other hand, standardizes menu items and monitors dish costs.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

The Restaurant Times

AUGUST 26, 2022

Over the last few years, the POS system has become the most powerful form of restaurant management software for the restaurant industry. This management software can process credit card payments, print receipts, and display information on a user-friendly screen, among other features. Inventory Management Software. POS System.

POS Systems 69

POS Systems Accounting Information Reservations 69

7 Shifts

DECEMBER 2, 2021

For example, let's say a server has an on-call shift starting Friday at 4 PM, and the restaurant has a policy where on-call employees need to call between one and two hours ahead of time. This server calls her manager on Friday at 2:30 PM, when she is notified that she is indeed expected to show up for her 4 PM shift. Send to the Team.

Scheduling 148

Scheduling Server Communication Back of House 148

Lithos POS

SEPTEMBER 27, 2023

A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry. It is a combination of hardware and software. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

JUNE 8, 2020

Katie: “I worked as a server throughout university and climbed my way through the chain until I was in a management role.” Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. I oversaw the entire glory Juice Co.

Server 130

Server Scheduling Communication Front of House 130

Synergy Suite

FEBRUARY 28, 2023

With mPOS, servers can effortlessly transmit orders to the kitchen, accept payments through integrated card readers, and provide personalized service to customers. It ensures consistent and efficient operations, enabling seamless communication between front-of-house and back-of-house staff.

POS Systems 52

POS Systems Definition Front of House Demo 52

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. For example, if you manage a restaurant that regularly does 150 covers on a Tuesday and a server can do 30 covers in an 8-hour shift, then you'll likely need 5 servers. Divide the production standards by the number of customers.

Scheduling 78

Scheduling Server Communication Information 78

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Accounting software QuickBooks is used across an array of industries - with restaurants among them. Apple | Android. TouchBistro.

Scheduling 78

Scheduling Reservations Download Communication 78

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Sanitation 148

OpenTable

MARCH 1, 2023

Digital ordering platforms you may already use for takeout can free up servers to focus on guest engagement in the dining room. A POS system that integrates with your reservation system can ensure seamless communication between front and back of house, speed up service, and give management instant revenue insights.

POS Systems 52

POS Systems Server Reservations Back of House 52

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. Restaurants are no stranger to hiring woes, but hiring software tends to make the process more positive and effective. Manager Log Book.

Document 148

Document Communication POS Systems Training 148

7 Shifts

JANUARY 31, 2024

On top of that, there's payroll, which can take hours each week (especially when you're not using the right restaurant payroll software ). While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

OCTOBER 1, 2024

Restaurant task management software lets you create and track daily, weekly, or one-time tasks based on your team’s schedules. Clear communication between front-of-house and back-of-house staff is also vital for efficient service. This way, your restaurant can handle busy times without overwhelming your employees.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

MARCH 20, 2020

Back of House With more delivery and takeout orders coming into your kitchen, you’ll likely need to beef up your back of house staffing to meet the demand. Consider staffing more chefs, kitchen preppers, and cutting back on dishwashers to balance out your labor costs during this period of takeout-only.

Back of House 146

Back of House Sanitation Front of House Server 146

Synergy Suite

JULY 20, 2024

For servers and kitchen staff, split shifts can enable part-time workers to maximize their earnings by working during peak hours without committing to a full-day shift. Centrally, utilizing advanced scheduling software can greatly enhance double-shift management efficiency. It can also help with analyzing the data later on.

Bookkeeping 52

Bookkeeping Scheduling Accounting Information 52

Uncorkd

MAY 9, 2018

An easy way to do this is to split costs into these simple segments: Front-of-House : Servers, Bartenders, Hosts, Support Staff. Back-of-House: Chefs, Line Cooks, Prep Cooks, Dishwashers. If you’re considering back-of-house employees, then ask questions like which employee is most efficient in prep ?

Server 45

Server Front of House Back of House POS Systems 45

Modern Restaurant Management

JANUARY 8, 2024

The likelihood is that the existing technology will continue to improve, becoming even more seamless, including contactless solutions, AI, automation, enhanced data analytics, and improved software integrations. Robot servers, QR-Code Ordering and Even More Tech!: It makes everything easier.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

NOVEMBER 18, 2022

Assume the server earns great tips, and the restaurant can claim the full tip credit. This puts the server 12 cents below the $5.12 We know change can be jarring, so we're cracking open the content vault to help you learn all about tipping best practices: Tip Pooling Software for Restaurants. x 40 hours) plus $108.80

Server 78

Server Back of House Download Scheduling 78

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. Even after the pandemic, QR codes are here to stay. since March 2020.

Front of House 148

Front of House Accounting Back of House Server 148