Modern Restaurant Management

MAY 7, 2020

This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. Silverware that is sanitized and sealed. Employees wearing masks and gloves.

Sanitation 204

Sanitation Training Server POS Systems 204

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? Why retain the middleman?

Customer Service 193

Customer Service Front of House Server Pricing 193

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. Wipe and sanitize surfaces, including doorknobs and handles. Schedule regular deep cleans of windows, carpets, guest rooms, public areas and the back of house.

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Housekeeping Back of House Scheduling Blog 59

7 Shifts

MARCH 20, 2020

Back of House With more delivery and takeout orders coming into your kitchen, you’ll likely need to beef up your back of house staffing to meet the demand. Consider staffing more chefs, kitchen preppers, and cutting back on dishwashers to balance out your labor costs during this period of takeout-only.

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Back of House Sanitation Front of House Server 146

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

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Server Scheduling Portion Control Customer Service 145

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.

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Front of House Scheduling Communication Bookkeeping 52

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. In fact, restaurants that use measurable employee engagement software have a 13% better staff retention rate.

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Scheduling Server Communication Sanitation 148

SiteMinder

FEBRUARY 29, 2024

To train employees on the use of hotel management software, like SiteMinder, for improved efficiency and data management. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

Training 52

Training Customer Service Communication Guest Satisfaction 52

7 Shifts

JANUARY 26, 2021

Kitchen display systems (KDS) eliminate the need to bring tickets back to the kitchen or handle a printer. Time clocking software like 7shifts’ 7punches lets staff use their own device to clock in and out of their shifts. Front of House vs. Back of House According to our latest study, the share of front of house shifts have dropped 7.6%

Front of House 148

Front of House Accounting Back of House Server 148

The Restaurant Times

DECEMBER 16, 2020

Consider installing mobile shelving units that provide better flexibility to move your shelves, enabling the floors, walls, and other vital surfaces to be thoroughly cleaned and sanitized. Operational equipment such as a Kitchen Display System(KDS) provides access to the back of house staff in real-time, without any confusion.

POS Systems 59

POS Systems Procurement Back of House Sanitation 59

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Added sanitizing stations. "PathSpot has given us the tools to measure and improve our sanitation practices.

L&D 176

L&D Sanitation Marketing Download 176

Modern Restaurant Management

APRIL 2, 2020

MenuDrive is offering free online ordering and CRM software, supporting internal or third party courier delivery for U.S. Tangoo is offering a free way for restaurants to be digital-first and keep the lights on during COVID-19 with internal consulting resources and a free subscription to an online delivery and pickup software.

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Information Communication Training Marketing 206

Modern Restaurant Management

AUGUST 5, 2020

” General Mills Foodservice, which partners with restaurants to provide back-of-house products, recipe inspiration and culinary support, created the contest to celebrate the creativity and passion of independent operators. Sanitation Checklist. Bbot Debuts. to roll out new guidelines and procedures. Managers can use BOHA!

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Server Marketing Bookkeeping Document 210

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. As 2020 plays out, food companies will start investing in more tech to enhance sanitation and sterilization efforts.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

JUNE 12, 2020

Additionally, Captain D’s has enhanced its standard employee food safety protocol to now include single-use dining items, sanitation procedures deployed every 30 minutes, and the installment of plexiglass barriers between guests and cashiers, among other measures. Taco Bell Hiring. ” Scooter's Chooses PAR.

L&D 168

L&D Multi-Unit Operations Marketing Training 168

Modern Restaurant Management

DECEMBER 31, 2019

Millennials, the largest generation in the current workforce, are applying for occupations that deal with software, data or management. We’re now seeing restaurants and customers push back against the steep fees and awful business practices of massive third-party delivery apps like Grubhub and Postmates.

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

NOVEMBER 19, 2020

Toast Go® 2 integrates seamlessly with Toast’s restaurant-grade hardware and software. “Square KDS is built to help restaurants improve front and back of house communication, improve ticket times, and manage order flow from one central location, regardless of what the future holds.” Square KDS.

Marketing 147

Marketing Accounting Communication Back of House 147

Modern Restaurant Management

JUNE 14, 2020

WorkMerk partnered with Robert Irvine to launch VirusSAFE Pro, a mobile health and safety checklist and verification software solution that will help businesses reopen around the country. The Panasonic ClearConnect Kiosk offering is a turnkey solution inclusive of hardware, software, UI/UX Design, deployment, and support services.

Accounting 169

Accounting Download Information Server 169

Modern Restaurant Management

AUGUST 19, 2020

Their meals are prepared quickly and consistently with significant automation in the back of house, delivered to the table robotically, and the bills automatically deducted from their accounts as they walk out the door. There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration.

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Budgeting Sanitation Health & Safety POS Systems 227