Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?

Customer Service 193

Customer Service Front of House Server Pricing 193

Hotel Business

SEPTEMBER 10, 2024

A restaurant isn’t complete without the right aprons for kitchen staff and front-of-house employees. Aprons protect other uniform apparel from stains; offer utility, such as extra pockets for a notepad; and promote professionalism in your restaurant. Picking out this essential restaurant item warrants a little research.

Front of House 59

Front of House Server Back of House Book 59

Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Back of House. Do Your Research.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

NOVEMBER 16, 2021

Going digital – increasingly a top choice among restaurant management. Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay.

Server 203

Server POS Systems Information Back of House 203

Modern Restaurant Management

FEBRUARY 15, 2022

Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

Server 225

Server Marketing Front of House Back of House 225

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Table of Contents.

Back of House 148

Back of House Front of House Server Download 148

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Budgeting 166

Budgeting Server Front of House Back of House 166

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

JANUARY 8, 2021

As the COVID-19 pandemic continues, and surges in many parts of the country, restaurant owners are continuing to navigate constantly changing guidelines for operating their restaurants. That means your back-of-house employees will need every advantage they can find. 86 Paper Chits. Keep Masks On, But Get In Sync.

Back of House 158

Back of House Server Front of House Communication 158

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

Server 88

Server Front of House Back of House Communication 88

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. History of Tipping: How did gratuity become integral to our restaurant culture? an hour ($4.03

Presentation 194

Presentation Server Front of House Back of House 194

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 Restaurants can operate while paying staff a sub-minimum wage of just $2.13 This is the base of wage inequality in the restaurant business. And arguably sometimes the most under-compensated.

Back of House 148

Back of House Front of House Server Budgeting 148

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

Server 78

Server Front of House Back of House Communication 78

Modern Restaurant Management

MAY 18, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.

Front of House 208

Front of House Back of House Sanitation Information 208

EATER

JULY 24, 2020

Whether dining inside or outside, diners should consider the risk they pose to restaurant staff During the COVID-19 pandemic, there’s been a lot of talk about risk. A restaurant employee may be more or less likely to catch the novel coronavirus from a customer depending on their position.

Server 130

Server Back of House Front of House Information 130

Modern Restaurant Management

MARCH 29, 2023

As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef. Knowing how to check in and ask people how they’re doing never hurts, either.

Server 188

Server Communication Back of House Budgeting 188

7 Shifts

AUGUST 25, 2021

The pandemic has backed many restaurants into a corner. Having been forced to close for weeks to months at a time due to lockdown protocols, restaurants are having a hard time finding staff now that things are opening back up. A view into restaurant job postings. A view into restaurant job applications.

Server 78

Server Front of House Back of House Scheduling 78

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. Disrupters and the Silicon Valley Effect.

Server 125

Server Communication Back of House Download 125

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role.

Back of House 223

Back of House Front of House Server Budgeting 223

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

MARCH 10, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. The Dangers of Poor Restaurant Communication. Poor restaurant communication equals poor service.

Communication 172

Communication Server Front of House Back of House 172

Modern Restaurant Management

JUNE 2, 2021

The reality is that the real next-generation of dining will be about enhancing the restaurants we all visit and love to feel more customized, efficient, and more connected with their guests – in every way. The past year has created many challenges for the restaurant industry. But not in the way you might think.

Server 197

Server Concierge Front of House Back of House 197

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

Scheduling 148

Scheduling Server Front of House Accounting 148

7 Shifts

MAY 31, 2021

All tasks in a restaurant are interconnected. The list goes on and on, but the point is that if something goes wrong in a restaurant's plan, it might only be a matter of time before the domino effect kicks in and has an impact on your guests, your staff, and your bottom line. That's why restaurateurs rely on restaurant operations.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. In restaurants, a tip out occurs when someone in a heavily-tipped role shares a portion of their tips with other employees.

Server 78

Server Communication Back of House Scheduling 78

Hotel Business

APRIL 16, 2024

Toast , the digital technology platform built for restaurants, has collaborated with Choice Hotels International to make its Toast for Hotel Restaurants technology a brand standard for two of Choice’s upscale brands, Cambria Hotels and Radisson. Toast is also a qualified vendor for Choice’s other brands.

Back of House 115

Back of House Guest Satisfaction Beverage Operations Server 115

7 Shifts

OCTOBER 20, 2021

Running a restaurant day-in and day-out takes a ton of mental energy. With 7shifts restaurant reporting and analytics, you can analyze your restaurant labor performance and make strategic decisions that reduce costs & increase profits. 7shifts Actuals Report for Restaurants. Who is your most reliable employee?

Scheduling 167

Scheduling Budgeting Back of House Server 167

Modern Restaurant Management

SEPTEMBER 23, 2024

Although establishing training sessions is critical for many restaurants, it’s not uncommon for many employees to overlook or undervalue the importance of safety briefings or certain procedures. Reward programs can be a great way to help boost employee engagement levels in all areas of the restaurant.

Training 176

Training Scheduling Information Communication 176

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Re-engineer Menus. Optimize Inventory.

Front of House 212

Front of House Back of House Server Scheduling 212

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. But what happens when your restaurant suffers an internet outage, taking your POS system with it? That system needs access to the internet in order to keep functioning.

POS Systems 208

POS Systems Front of House Back of House Server 208

7 Shifts

DECEMBER 16, 2021

For restaurant staffing , a lot of talk has been centered around the labor shortage—and who isn't working. To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada. But what about the people that have been clocking in throughout the pandemic?

Back of House 78

Back of House Scheduling Training Server 78

Modern Restaurant Management

MAY 7, 2020

People do want to go to restaurants again. The Babbage Pulse, a bi-weekly report tracking consumer behavior, found Americans are most interested in going to restaurants again, when it’s safe. The report states 56 percent of respondents are most looking forward to going to a restaurant with their family.

Sanitation 204

Sanitation Training Server POS Systems 204

EATER

JUNE 16, 2022

Breaking down the food, labor, and fixed costs of Parachute’s famous bing bread We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I Here, Eater looks at all the costs in a popular restaurant dish to see what goes into it, and how much profit comes out. percent profit.

Server 110

Server Pricing Back of House Training 110