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Managing staff tips in a restaurant can be a delicate balancing act. Back-of-House (BOH) : Sharing with BOH staff is less common but increasingly considered to ensure equity. Tipping policies affect morale, teamwork, and the overall success of your establishment.
Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, which back of office trends should restaurant ownership and management be concerned with heading into 2023?
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Modern Restaurant Management (MRM) magazine asked Zabaneh to elaborate on best practices restaurant operators should put in place now.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data. As of 2024, over half of U.S.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
After graduating from Singapores At-Sunrice GlobalChef Academy, I landed a job with Jol Robuchon at his flagship restaurant. I was there for two years before moving on to Jason Athertons Pollen Restaurant at Gardens by the Bay with my mentor Andres Lara. I spent my formative years in Singapore.
Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.
Despite industry-wide recovery from pandemic closures, restaurant owners and operators find themselves squeezed from both sides. In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern.
For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.
Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. And as the holidays draw closer, restaurants can expect even higher demand than is typical the rest of the year, with holiday parties and increased foot traffic bringing in more patrons.
Across the country, states are beginning to lift restrictions so that restaurants can open with limited occupancy and enforced social distancing measures. As they reopen, restaurant operators will need to make some immediate changes so guests and employees feel safe. Focus on the Endpoint. Build Data-First Architectures.
However, the biggest restaurant trends this year are not centered around any individual ingredients or online feuds. Here is what that will mean for restaurant operators: Diners will Crave a Connection. For restaurants with a local customer base, this means creating opportunities to gather and connect over food.
Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? The Restaurant Labor Shortage. The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out.
Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. That totals between $3 and $6 billion annually.
We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. Today, independent restaurants can and should tap into those same tools–without the massive corporate budget.
You are sitting in your favorite restaurant and have placed an order on a tablet at your table. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. And, restaurants need to adapt. To get a receipt for your order, reply with Hi.
Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? A well-structured restaurant training program will let you turn this around. Each restaurant has unique staff roles that require different types of training.
The revolution of delivery services is making a substantial impact on the restaurant industry. As the restaurant industry continues to evolve, we see the emergence of concepts like dark kitchens to meet the demand. This new trend is not only how restaurants are preparing food, but also their entire logistical supply chain.
2020 has been a challenging year for restaurants and hospitality professionals to say the least. Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry.
As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Keeping a restaurant properly staffed has become a crucial business concern amid the pandemic.
Artificial intelligence (AI) is transforming companies across all industries including the restaurant sector. Restaurants are integrating AI in many facets of their operations to gain a competitive advantage. Restaurants are increasingly harnessing AI technology to boost efficiencies and reduce costs.
Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. Historically, the restaurant industry has been laggards when it comes to adopting technology.
The same goes for any restaurant or bar. Throughout my almost two decades of experience working with restaurant and bar owners these are the areas I always discuss with them when they decide to give their establishment a new look. Prepare Your Staff Staff members need to prepare for the painting of a restaurant or bar.
Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. Have two words ever sounded so sweet?
Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. Restaurant managers know better than anyone that people have different tastes.
Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.
In a post COVID-19 world, restaurant design must evolve and adapt to the new normal. Additionally, restaurants will experience a significant shift in technology and customer service. Confined and/or congested areas in restaurants are also a concern. Architectural Considerations in HVAC. Rethinking the Consumer-Facing Footprint.
Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Seating Capacity 50% Reduction. HACCP-Compliant Processes.
Are you running a finely tuned front of the house? What about your back of the house? Is your restaurant set up to be as efficient as possible? Do your diners feel as special when they come through the door as when they’re being served at the table? Are you giving your employees everything they need to do their job?
Running a restaurant chain is no small feat. To stay ahead, restaurant operators need technology that simplifies multi-location management, streamlines back-of-house operations, and enables seamless collaboration. Lets explore how the right technology transforms restaurant chain management.
Going digital – increasingly a top choice among restaurant management. Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay.
A new year brings new beginnings and opportunities for transformation in the restaurant industry. It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024.
If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Re-engineer Menus. Optimize Inventory.
New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.
Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Whether they’re waitstaff, sous chefs, or delivery drivers, frontline workers are the backbone of the restaurant industry.
As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage. However, productivity is more easily trained than managed.
Performing a restaurant renovation is a big step, but it help create a more positive and attractive environment. We’re going to review a few of the key elements of a workable renovation strategy for your restaurant. This is no different where restaurant renovations are concerned. Knowing the Right Time.
Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations.
Melbourne brothers and hospitality veterans Guido and Giacomo Guerrieri own and run the restaurant, combining their wealth of front and back-of-house experience. The restaurant is open Wednesday to Friday from 4pm, Saturday from 12pm, and Sunday from 12-3pm for a $55 set menu “feast”.
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People do want to go to restaurants again. The Babbage Pulse, a bi-weekly report tracking consumer behavior, found Americans are most interested in going to restaurants again, when it’s safe. The report states 56 percent of respondents are most looking forward to going to a restaurant with their family.
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How value engineering can be a restaurant construction solution in the face of rising prices and unpredictable supply chains. Value engineering, creatively leveraging efficiencies and cost savings throughout the restaurant construction and reconstruction process, can mitigate some of the worst effects of an uncertain supply chain.
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