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It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.
IHG Hotels & Resorts has named HotelKey’ s technology platform as its first approved cloud-based propertymanagement system (PMS) solution for limited-service brands in the U.S. HotelKey’s solution provides hotel owners and operators with turnkey propertymanagement, according to the company.
Stayntouch , a cloud hotel propertymanagement systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,
One major issue some hoteliers face is that their propertymanagement systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.
Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.
Such surges and disruptions have heightened interest in correcting a critical vulnerability for hotels: the lack of technological resilience and flexibility in managing guest bookings and operations. Even a minor change can trigger a complex chain of required adjustments, often across disparate and unconnected systems.
Cloud-based hospitality platform HotelKey added its central reservation system (CRS) to an already existing portfolio of its products in use at Extended Stay America (ESA). ESA has worked with HotelKey for its propertymanagement system (PMS) since 2018, and for the HotelKey Call Center Module (Find & Reserve) since 2020.
Job titles and roles within the front of house department vary depending on the size and type of hotel. However, some of the positions you might expect to find at front of house can include: Receptionist. Reservations agent. Hotel manager (or front of housemanager). Night duty manager (or night auditor).
HotelKey , a cloud-based propertymanagement platform for hotels, has partnered with RateGain Travel Technologies Ltd., a global provider of SaaS solutions for travel and hospitality, to integrate RateGain’s global distribution, central reservations and pricing capabilities into HotelKey’s PMS platform.
Otelier , a hospitality performance optimization platform provider, has revealed a new integration with Stayntouch , a provider of cloud hotel propertymanagement systems (PMS) and guest-centric technology.
Cendyn and SiteMinder have entered a strategic partnership to mutually grow each other’s revenue management capabilities for the benefit of more than 70,000 hotels. SiteMinder’s revenue platform will provide Cendyn’s customers with the ability to manage their rate plans and inventory through SiteMinder.
“By integrating LoungeUp’s advanced CRM capabilities with D-EDGE’s central reservation system (CRS), we are setting a new standard for a unified and easy-to-use one-stop-shop solution. This holistic approach addresses the complete technological needs of hotels, groups and chains in both distribution and operations.
Technology in the hotel industry continues to advance at a rapid pace and hotel propertymanagement software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.
What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast.
Guest Portal gives guests a personalized, self-service interface for easy exploration and booking of property experiences and management of their itineraries. originally partnered with UrVenue in 2021 to create a unified booking solution enabling restaurant reservations to be booked alongside other experience-based inventory.
Stayntouch , a leader in cloud hotel propertymanagement systems (PMS) and guest-centric technologies, has launched of Stayntouch 2.0, a fully integrated technology suite featuring an amplified version of its flagship cloud PMS and guest kiosk. We’ve spent over two years working on making Stayntouch 2.0 Stayntouch 2.0 Stayntouch 2.0
The company has collaborated with HotelKey on an advanced enterprise hospitality platform for propertymanagement, central reservations, inventory management, loyalty integration and a suite of other products. Revenue from the website, mobile app and central reservation system (CRS) is growing faster than other channels.
Lodgical Solution PMS Lodgical Solution PMS can be used to manage both traditional and non-traditional properties, including hotels that offer on-property theme parks or water parks, which makes the PMS a highly lucrative addition to a property’s tech stack.
Key highlights of the partnership include: The integration of Cloudbeds’ propertymanagement system (PMS) with iHotelier’s central reservation system (CRS) will provide hoteliers with a seamless solution to managereservations, streamline operations and maximize revenue.
Office and propertymanagers can visit zuul.com/market to sign up for a custom Zuul Market experience. SevenRooms’ integration with Reserve with Google enables a more seamless experience for guests and improved data capture for restaurants. Olo Releases Serve.
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