Remove Back of House Remove Property Management Remove Reservations
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Everything You Need To Know About Hotel Operations Management

InnQuest

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

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IHG approves HotelKey PMS in U.S. & Canada

Hotel Business

IHG Hotels & Resorts has named HotelKey’ s technology platform as its first approved cloud-based property management system (PMS) solution for limited-service brands in the U.S. HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company.

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Stayntouch raises $48M in strategic growth equity investment

Hotel Business

Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,

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Q&A with Amanda Williams, Solonis

Hotel Business

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.

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Tech-Driven Hospitality Trends to Expect in 2024 and Beyond

Revenue Hub

Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

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How hotels can stay resilient in the face of travel disruptions

Hotel Business

Such surges and disruptions have heightened interest in correcting a critical vulnerability for hotels: the lack of technological resilience and flexibility in managing guest bookings and operations. Even a minor change can trigger a complex chain of required adjustments, often across disparate and unconnected systems.

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ESA selects HotelKey for CRS

Hotel Business

Cloud-based hospitality platform HotelKey added its central reservation system (CRS) to an already existing portfolio of its products in use at Extended Stay America (ESA). ESA has worked with HotelKey for its property management system (PMS) since 2018, and for the HotelKey Call Center Module (Find & Reserve) since 2020.