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An enhanced system would cover every aisle in a store or every seating area in a restaurant along with full coverage of the back of house. With that information, insurance companies may offer better pricing to businesses with video surveillance compared to those without a system in place.
The article below explores key features of restaurant POS systems, comparing top options like ere4u and LimeTray, along with their pricing factors. This cuts down on confusion, speeds up order fulfillment, and improves communication between front-of-house and back-of-house staff.
We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview. We are excited to partner with them and support their growth.
It is even more so for independent restaurants, which usually have one manager for all front- and back-of-house duties. Automating back-of-house operations will instantly save restaurant owners time and money, which are precious commodities. Given the enormous volume, a mistake is highly likely to occur.
The Solution: Adopt tech solutions to automate back of house tasks Costing your menu can be incredibly time consuming. Especially with buyers juggling 300+ ingredients each week, it can be difficult to stay on top of deals and prices. One major area of improvement we noticed when it came to management: menu costing research.
.” Value-Driven Dining for the Modern Consumer – In a time when consumers seek out both quality and quantity, L&L continues to provide substantial portions at an accessible price point. Value is about more than price—it’s about the quality of the food, the atmosphere, and the service.
Many operators say they are looking to bolster their back-of-house capabilities in the coming year. For example, if you have separate software vendors for inventory, labor and scheduling, purchasing, and other operational tasks, you may be able to bring everything together into a single back-of-house platform.
Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.
Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. This includes advertising, promotions, pricing strategies and partnerships with travel agencies and online booking platforms.
When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.
This is where a buying group brings that advantage, helping source at the best price, quality, and then creating sourcing redundancy when mother nature gets in the way of supply with fresh agricultural products. Having many team members mean there are many salaries being paid and those salaries are accounted for in the service price.
While working hard to bring customers back into the restaurant is very important for success, it has become more important to figure out the third-party equation in terms of pricing, commissions and fees, and value – which is ultimately the difference between success and failure.
We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.
The Consumer Price Index for September shows an 8.5 The labor shortage is not only being felt by restaurant owners and back of house workers. Employing back-of-house technology to centralize and collect orders in a single place can help workers minimize errors and save time. Nearly one third (31%) of U.S.
AI usage has also skyrocketed, primarily in the back-of-house. Operators who invest in back-of-house efficiencies like digital inventory tracking and labor forecasting are more likely to win the battle against higher food and labor costs.
The architecture can be used in both front-of-house and back-of-house applications to create an experience that is consistent from the kitchen all the way to the guest dining tables, and save valuable time and money. Build Data-First Architectures.
Predictive analytics powered by insights from this tech helps ensure everyone is prepared during peak hours while minimizing food waste and unnecessary cost, streamlining processes for front and back-of-house staff. At its core, self-service technology isn’t about replacing human interaction—it’s about enhancing it.
How value engineering can be a restaurant construction solution in the face of rising prices and unpredictable supply chains. As the prices of construction materials skyrocket due to rising inflation and supply chain woes, budgeting for commercial development has become significantly more challenging.
The system can also help to streamline front- and back-of-house processes to increase employee workflow and production efficiency, as well as customer capacity requirements, allowing outdoor orders to be handled quicker and with better service.
Brooklyn Dumpling House just opened and they're already franchising the idea. Tight menus, for set prices, at times offering previously unapproachable product at approachable prices. The digitization of the kitchen and back-of-house continues to accelerate. Smaller menus in general.
Certainly one thing on everyone’s mind today is price. Before we begin, we need to realize that the guacamole product served to customers is not solely factored on the price of the ingredients, but you’ll find the sneaky costs in labor, waste, food safety, and shipping. It is when these costs sneak in that margins go down.
Owners remain grounded in traditional ways of doing business – you have front-of-house staff taking care of the customer from service to payment, and you have back-of-house staff taking care of the food and management. Are you struggling to fill roles in the front-of-house? Back-of-house?
Leveraging its incredible marketing and branding efforts without having to fight with franchisees that did not invest in stores and back-of house upgrades allows new and very experienced leadership to grow organically. Technology is required for both back-of-house and front-of-house efficiency and effective customer service.
Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.
While some brands have already begun passing costs on to consumers without too much pushback (Chipotle, McDonald’s), brands will need to closely monitor customer response, as value-oriented customers are likely to begin to be more price sensitive as they also feel pressure from inflation.
To have a successful restaurant, the owner or manager must be skilled at managing both front-of-house and back-of-house functions. To help increase these profit margins, restaurant owners sometimes focus more on changes they can make to front-of-house, such as increasing their prices or boosting liquor sales.
Cost remains another major barrier, as the pricing of robotic solutions often remains unrealistic, and the unit economics may not be sustainable, making it difficult for operators to justify the investment. Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience.
Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support. LTO Impact A new Placer.ai
This includes inventory counts and invoices, staff rostering, franchise management, and organising back of house with the kitchen display system. Square’s simple, transparent pricing means you always know what you’ll pay, with no hidden fees or mandatory lock-in contracts. Square goes way beyond just payments.
Your back-of-house equipment may well be long overdue for upgrades. This doesn’t mean you should cut corners by bringing in the lowest-priced contractors. There will be items your contractor will be able to source for you at trade prices. Arranging Your Finances. Remodels can be expensive.
In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting. Automation is key in saving operators time and money by improving efficiency and streamlining repetitive tasks.
For example, a CBS MoneyWatch article from June of this year cited several well-known fast-casual brands' move to boost prices as much as 4 percent to help offset higher labor and other costs. More recent price increases have nearly doubled this number.
For franchise development executives, it was not uncommon to see the endcap in the strip side have four to five different fast-casual concepts running up the per square foot price in an effort to outbid competitors and win the space. The Aloha Poke model was re-imagined based on several factors that did not require the 2,400 sq foot endcap.
Kitchen workers usually cede the better qualities of a space to customers: Back of house isn’t known for its natural light, ergonomics, or general comfort. Such things come with a price tag, and with margins already thin, those resources are typically deployed elsewhere to acquire new business.
This alliance provides integrated services, integrated support and preferred pricing benefits to enhance the entire customer journey. Growing up in a family of hoteliers, I can say with confidencethis is a game-changing partnership. Reeco has become a Preferred Partner of M3s one-of-a-kind Strategic Alliance program.
This includes inventory counts and invoices, staff rostering, franchise management, and organising back of house with the kitchen display system. Square’s simple, transparent pricing means you always know what you’ll pay, with no hidden fees or mandatory lock-in contracts. Square goes way beyond just payments.
Anything that helps with labor, like back-of-house training solutions that simplify and make employee training easier, is important. QSRs should feature the right items at the right time, optimize their promotions and pricing to drive sales, and display visually compelling imagery.
The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.
Prices for real estate, inventory, and labor are rising. Dynamic pricing, for example, is under scrutiny by the state of New York , whose legislators are considering a ban on the technology after a disastrous announcement from Wendy’s incited public outrage earlier this year.
Back-of-house essential equipment includes some of the most expensive items a restaurant can buy, and while the business can’t function without them, these CapEx purchases aren’t going to generate more business year over year.
These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Case in point: demand for chicken wings skyrocketed during the pandemic, resulting in wholesale prices doubling in many markets.
Taking the example of dishes with a high ‘perceived value’, such as proteins, desserts and drinks, can allow for higher prices and better the bottom line. Given smaller staff sizes during the pandemic, it is more important than ever to empower kitchen teams to get more done with less effort.
They’re getting rid of the subminimum wage, the (legal) economic framework that supports tipping and cements foundational problems within hospitality like wage disparity between front and back of house and systemic bias against servers by customers. Pre-pandemic menu price: $15. Reopening menu price: off the menu.
The dangers are even more acute for back-of-house staff, like line cooks and dishwashers. “We Even when cities were under “lockdown,” plenty of restaurants were open for takeout and delivery, and back-of-house staff were bearing the brunt of the labor and the risk. We need to make this an attractive business to work in.
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