Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Why do you feel respondents rejected robotic food prep and servers? Food prep and serving’s impact on customer experience can’t be overstated.

Customer Service 193

Customer Service Front of House Server Pricing 193

Modern Restaurant Management

MARCH 11, 2025

In California, for example, there is no longer a tipped minimum for servers, and minimum wage has jumped 33 percent from $11 per hour to $16.50. By implementing communication devices, restaurants were able to serve the customers without any delays due to miscommunication, especially between front and back of house.

Communication 88

Communication Server Pricing Scheduling 88

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles.

Server 144

Server Training Front of House Back of House 144

7 Shifts

DECEMBER 8, 2020

For the front-of-house, a cocktail or coffee drink. Give your team a small budget for supplies or an ingredient allowance and have them present their dish or drink to the rest of the team for a tasting at your next staff meeting. Have your servers keep a copy of their chits where they were able to upsell a guest to order all four.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. Clear communication between front-of-house and back-of-house staff is also vital for efficient service.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

SEPTEMBER 20, 2021

Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments. You know the mix of front-of-house and back-of-house roles you require for every shift. If you hired two new servers last week, would you want both of them working the same Friday shift?

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Sanitation 148

EATER

APRIL 28, 2023

I was cooking for a very long time before I actually presented my food to anyone because I didn’t have TV-level production for my food content. It was half back-of-house, half front-of-house. Being well-rounded in restaurants — having management skills and server skills, along with cooking skills — is really important.

Front of House 130

Front of House Events Catering Back of House 130

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Indoor dining, however, is another story altogether, presenting considerably higher degrees of risk. Unfortunately, that’s not the whole story.

Presentation 145

Presentation Back of House Server Events 145

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Back of House 88

Back of House Front of House Information Reservations 88

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

Hotel Business

JULY 11, 2024

The tool quickly presents complex information in a simple and easy-to-understand format, freeing up time for hoteliers to focus on more strategic initiatives that drive revenue.” To increase security and convenience of use, servers can log on to the device by tapping the scanner with their dedicated employee identification card.

Information 104

Information Communication Back of House Pricing 104

EATER

FEBRUARY 18, 2021

For those who are at above-average risk for severe COVID-19, or who care for someone in this category, following this guidance can present a seemingly impossible choice. Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit.

Front of House 116

Front of House Server Catering Scheduling 116

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

AUGUST 5, 2020

” General Mills Foodservice, which partners with restaurants to provide back-of-house products, recipe inspiration and culinary support, created the contest to celebrate the creativity and passion of independent operators. ” The new Cloud Kitchen restaurant will open on Friday, August 7. GoTab Adds Features.

Server 210

Server Marketing Bookkeeping Document 210

Mary Gostelow

NOVEMBER 15, 2023

We were in a unique ambience, Copenhagen’s former railway repair warehouses, Lokomotivvaerkstedet, converted into an event space large enough to host cocktails in an area curtained off from the dining area and substantial ‘back of house’. To go with this, servers poured glasses of Hermitage Blanc Chante Alouette 2020.

Back of House 52

Back of House Presentation Server Communication 52

EATER

DECEMBER 21, 2020

It’s notable that Chang’s acknowledgement of this incident, complete with the benefit of hindsight, is presented to the reader as a lesson about how his anger affected the restaurant’s guests. Still, being presented with my private life was gutting. Word had, I suspected, gotten around, as it does in New York restaurants.

Accounting 145

Accounting Book Front of House Server 145

The Restaurant Times

MARCH 10, 2023

Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. The FOH manager supervises all front-of-house staff and reports to the GM. They supervise other servers while also serving their tables.

Front of House 52

Front of House Server POS Systems Reservations 52

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. You have to start with the assumption that servers, bartenders, people in restaurants, they want to be good at their jobs, right?

Back of House 78

Back of House Communication Pricing Information 78

Les Roches

DECEMBER 28, 2023

Server Servers have direct communication with customers. Back of house positions Working away from diners’ eyes you’ll find the back-of-house crew: chefs, kitchen managers and other support staff. It provides an array of opportunities but also presents unique challenges.

Front of House 52

Front of House Server Back of House Training 52

The Restaurant Times

FEBRUARY 25, 2023

According to a study , servers walk an average of 23,000 steps per day. Look Out For Arch Support Sore feet are one of the most typical server injuries, and they’re generally brought on by wearing inappropriate footwear. So, what are you waiting for? Read along. This is because boat shoes and shiny floors don’t go together.

Server 52

Server POS Systems Back of House Pricing 52

SiteMinder

OCTOBER 11, 2022

Taking orders, handling complaints and serving guests are the main duties of a hotel restaurant server. They must be well presented, have good communication skills and the ability to problem solve. It can be an entry level position but candidates must be well presented and have good customer service skills. Kitchen staff.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

JANUARY 27, 2020

" Grubhub Ultimate back-of-house Kitchen Display System at Taheni Grill in New York City. ” Brink’s restaurant partners can now effectively reach Grubhub’s large diner base, requiring less tablets for restaurant team members to manage, and streamline operations for both in-store and back-of-house.

Catering 122

Catering Training Back of House Scheduling 122

Modern Restaurant Management

MARCH 11, 2020

According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* DDK currently houses national and locally-founded favorites like Chick-fil-A, The Halal Guys, Humphry Slocombe and Rooster & Rice.

Procurement 154

Procurement Marketing Scheduling Events 154

Modern Restaurant Management

DECEMBER 31, 2019

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. Further, kitchen staff will have to refine preparing and styling to-go orders to present well after transit.

POS Systems 138

POS Systems Marketing Training Pricing 138

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. It might sound ordinary now, but back then, it was nothing short of revolutionary.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. It might sound ordinary now, but back then, it was nothing short of revolutionary.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Synergy Suite

JULY 20, 2024

This introduction tees up a comprehensive exploration of the double shift paradigm — from the allure of extended hours for some employees to the acute challenges they present regarding fatigue, work-life balance, and sustainability. Leverage software.

Bookkeeping 52

Bookkeeping Scheduling Accounting Information 52

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

EATER

JULY 8, 2024

On June 6, just three weeks before the deadline, Senator Bill Dodd introduced SB 1524 , which carved out an exemption for restaurants so long as they present fees “clearly and conspicuously.” Under this model, servers often earn a little less than they might at their city’s highest-volume, highest-priced restaurants.

Server 126

Server Pricing Front of House Back of House 126

EATER

JULY 6, 2022

As Barber found fame by advocating for a culinary revolution, former cooks, servers, and managers say that conditions at his own restaurant could be brutal, rife with grinding pressure and explosions of anger. In March of 2014, Schaible says he went to a house party that was attended by most of the restaurant’s back-of-house staff.

Front of House 136

Front of House Server Back of House Information 136

Modern Restaurant Management

OCTOBER 8, 2020

Having worked and eaten at some the world’s best restaurants, I’ve seen firsthand how chefs can be creative and innovative with various ingredients to present an appealing dish, which helped to influence the menu. sliders, steppers, dropdowns, etc.),

Marketing 154

Marketing Information Scheduling Download 154

7 Shifts

APRIL 12, 2023

We looked at the back of house, we looked at the front of house, we looked at bartenders and what did everyone make prior to this. And if you look at it, most servers, most bartenders, they do really well on weekends, Fridays, Saturdays, they make a lot of money. But our servers will say, 'Oh, no. I'm on salary.

Server 78

Server Definition Front of House Back of House 78

Modern Restaurant Management

JUNE 14, 2020

Built on a foundation of workspace flexibility, the space welcomes local businesses looking to work onsite regularly as well as businesses who are looking for a place to work, meet, and present in the Chicago area on an as-needed basis. “This makes me more comfortable about bringing my family back.”

Accounting 169

Accounting Download Information Server 169

7 Shifts

AUGUST 1, 2024

Even factors like gender, race, or hairstyle can affect how many tips a server will receive. Recommended Reading: The History of Tipping in Restaurants: The Complicated Past, Present, and Future It's worth mentioning that using a service fee to pay higher wages is not a cost-saving or money-making ploy.

Server 88

Server Pricing Back of House Front of House 88