Hospitality Magazine

NOVEMBER 13, 2023

There are good QR- code raffle systems so people can enter from their phones Go hard on gift card promotion They’re great for presents, which can lead to repeat business when recipients use them in the new year. Schedule social media posts Keep your social profiles active throughout the holidays.

Back of House 147

Back of House Budgeting Scheduling Events 147

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. You should also create a cleaning schedule that assigns specific tasks to designated staff members. Moreover, the menu sets expectations for the dining experience.

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

NOVEMBER 27, 2024

AI usage has also skyrocketed, primarily in the back-of-house. Operators who invest in back-of-house efficiencies like digital inventory tracking and labor forecasting are more likely to win the battle against higher food and labor costs. Technology is critical for efficiency and workforce management. 'Out-of-the-Box'

Back of House 88

Back of House Catering Budgeting Pricing 88

Modern Restaurant Management

DECEMBER 17, 2024

With only half of restaurants using advanced tools like scheduling software and performance tracking, there is a clear opportunity for growth. We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems.

Marketing 167

Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179

Training Front of House Sanitation Back of House 179

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Teaching and lessons.

Scheduling 158

Scheduling Training Front of House Back of House 158

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency.

Back of House 167

Back of House Budgeting Scheduling Accounting 167

Modern Restaurant Management

MARCH 11, 2025

Hourly staff is getting more vacation time as well as schedules that fit their lifestyle. Video interviews that can be completed anytime, anywhere remove scheduling barriers, giving both candidates and recruiters greater flexibility while accelerating hiring decisions. – Stewart McClintic, Co-Owner of HQ98.com,

Communication 88

Communication Server Pricing Scheduling 88

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. With it, you can make better decisions about your restaurant, scheduling, and cost structure.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Get Staff Buy-in On Scheduling. Within reason, give your employees ownership over their scheduling format. Work on Yourself.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. With it, you can make better decisions about your restaurant, scheduling, and cost structure.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Synergy Suite

DECEMBER 10, 2024

Recognition Highlights SynergySuite’s Commitment to Excellence in Customer Support [Lehi, UT, USA] December 10, 2024 SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award at the BRIX Holdings 2024 conference.

Customer Service 52

Customer Service Back of House Scheduling Presentation 52

7 Shifts

NOVEMBER 12, 2020

By providing new employees with an overview of their onboarding schedule, they’ll be better prepared to tackle orientation and training. During orientation, share a presentation or video that reviews the key principles of your restaurant's culture. Schedule trainees and their buddies for the same shifts.

Training 122

Training Customer Service Communication Information 122

Modern Restaurant Management

MAY 8, 2024

For instance, Wendy’s missed the opportunity to present dynamic pricing as an innovation that brings value to customers, and instead faced a full-on PR nightmare when the public assumed they were planning to adopt surge pricing.

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles. So what’s to blame for the high turnover?

Server 144

Server Training Front of House Back of House 144

SiteMinder

OCTOBER 11, 2022

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Business

JULY 11, 2024

The tool quickly presents complex information in a simple and easy-to-understand format, freeing up time for hoteliers to focus on more strategic initiatives that drive revenue.”

Information 104

Information Communication Back of House Pricing 104

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

MARCH 11, 2020

The new Tipping Point resources include server tip cards, back-of-house posters and 30-second videos for every Scoop item included in Tipping Point. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions. million shifts for nearly 2.7

Procurement 154

Procurement Marketing Scheduling Events 154

SiteMinder

OCTOBER 11, 2022

Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Cleaning back of house offices and spaces. Cleaning guest rooms.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

EATER

FEBRUARY 18, 2021

For those who are at above-average risk for severe COVID-19, or who care for someone in this category, following this guidance can present a seemingly impossible choice. No Us Without You is a Los Angeles nonprofit that provides food security for some 1,500 families of undocumented back-of-house workers who have lost work due to the pandemic.

Front of House 115

Front of House Server Catering Scheduling 115

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

Synergy Suite

JULY 20, 2024

To understand the nuances of what this entails, a savvy restaurant manager must delve into the logistics and human factors of such a scheduling practice. The world of labor scheduling has a lot of different terms to describe how the workday is divided up. Swing Shift Night shifts, day shifts, and morning shifts.

Bookkeeping 52

Bookkeeping Scheduling Accounting Information 52

Modern Restaurant Management

JANUARY 27, 2020

" Grubhub Ultimate back-of-house Kitchen Display System at Taheni Grill in New York City. This transparency allowed students to manage their schedules and avoid skipping meals or eating at other restaurants because of unexpected long lines at their favorites – and still get to their next class on time. "Students

Catering 122

Catering Training Back of House Scheduling 122

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Hotel Business

SEPTEMBER 9, 2024

by Frank Pitsikalis Travel disruptions have always presented significant challenges for both travelers and hoteliers. A hotel might find itself juggling dozens of altered reservations in the wake of an unexpected event, such as a sudden public transportation strike or a last-minute change in a major corporate conference schedule.

Reservations 52

Reservations Book Events Presentation 52

Les Roches

SEPTEMBER 16, 2024

This growth presents a multitude of opportunities, not only for hotels themselves but also for individuals seeking a rewarding career as hotel inspectors. Reporting and documentation After completing inspections, hotel inspectors compile and present their findings. trillion in 2023.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

EATER

DECEMBER 21, 2020

It’s notable that Chang’s acknowledgement of this incident, complete with the benefit of hindsight, is presented to the reader as a lesson about how his anger affected the restaurant’s guests. Ostensibly, it was to discuss my schedule, but the only thing I remember, 12 years later, is the question he asked in that cramped cellar room.

Accounting 145

Accounting Book Front of House Server 145

Les Roches

DECEMBER 28, 2023

Back of house positions Working away from diners’ eyes you’ll find the back-of-house crew: chefs, kitchen managers and other support staff. Kitchen manager This role is primarily about managing the administrative tasks in the kitchen, such as staffing, supplies, scheduling, and budgeting.

Front of House 52

Front of House Server Back of House Training 52

Modern Restaurant Management

DECEMBER 31, 2019

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. Further, kitchen staff will have to refine preparing and styling to-go orders to present well after transit.

POS Systems 138

POS Systems Marketing Training Pricing 138

Synergy Suite

JANUARY 4, 2024

3 Ways Restaurant Back of House Helps Employee Retention The back of the house (BOH) is the heart of your restaurant operations. Respect for Schedules Respecting your staff’s time and personal life is crucial. Understand Your People Take the time to understand your employees’ individual needs and motivations.

Training 52

Training Scheduling Communication Demo 52

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

The Restaurant Times

MARCH 10, 2023

Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House Server POS Systems Reservations 52

Modern Restaurant Management

JUNE 12, 2020

The campaign will also emphasize the benefits of working at a Dunkin’ franchise, which may include developing core skills and the foundation for professional growth, flexible and affordable education opportunities, flexible work schedules, competitive pay, and more.

L&D 168

L&D Multi-Unit Operations Marketing Training 168

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Time management and organization You will also need to be adept at time management.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52