Modern Restaurant Management

NOVEMBER 15, 2021

Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Automation technologies can improve back of house operations as well. Optimize Food Safety Protocols. billion tons and costing companies $1.2 trillion each year.

Training 195

Training Front of House Back of House Scheduling 195

Modern Restaurant Management

APRIL 17, 2023

It presents a handy bot that anyone can have in a convenient form in messenger that is making it easier to receive any news and notifications for the restaurant's owners. Chatbot is an AI-based software for restaurant chains that is able to prevent fraud of the staff in the restaurant.

Front of House 207

Front of House Information Reservations Back of House 207

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Back of House 189

Back of House Front of House Information Reservations 189

Modern Restaurant Management

JUNE 1, 2022

The best and most experienced construction professionals in this space are well-prepared to present structurally and aesthetically similar alternative options to clients. One of the roles of a strong construction team is to bring both sides together, presenting potential alternatives (and potential opportunities for savings).

Budgeting 208

Budgeting Maintenance Pricing Back of House 208

Modern Restaurant Management

NOVEMBER 27, 2024

AI usage has also skyrocketed, primarily in the back-of-house. Operators who invest in back-of-house efficiencies like digital inventory tracking and labor forecasting are more likely to win the battle against higher food and labor costs.

Back of House 88

Back of House Catering Budgeting Pricing 88

InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Focus on the quality of ingredients, presentation and service in your restaurants, bars and room service. Clean and well-maintained rooms are essential for guest comfort and safety.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Front of House 145

Front of House Back of House POS Systems Pricing 145

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Training 196

Training POS Systems Back of House Strategic Planning 196

Hotel Owner

NOVEMBER 29, 2022

After moving to the UK in 2014, Steiner was appointed director of Hotels for ISS, managing a “sizeable” team that oversaw the back of house services for over 150 UK hotels. This was followed by several years with Hilton and then Starwood hotels in The Netherlands.

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Back of House Presentation Hospitality Management 105

Modern Restaurant Management

DECEMBER 18, 2024

In 2025, we expect to see continued growth in menu innovation with bold flavors, premium ingredients, and creative presentations, keeping loyal fans happy while drawing in adventurous foodies. It’s versatile, crave-worthy, and familiar, which keeps it in high demand, especially during uncertain economic times.

L&D 167

L&D Marketing Pricing Catering 167

Modern Restaurant Management

DECEMBER 21, 2021

Focusing on predictive analytics and automation addresses several common issues that brands face today, which present ample opportunity for bottom line improvement. Taking a wide aperture when assessing opportunities to reduce costs will be critical, from marketing efficacy, to kitchen and crew, to back of house systems.

Kitchen Operations 196

Kitchen Operations Back of House Pricing Marketing 196

Hospitality Magazine

NOVEMBER 13, 2023

There are good QR- code raffle systems so people can enter from their phones Go hard on gift card promotion They’re great for presents, which can lead to repeat business when recipients use them in the new year. Is it worth giving a staff bonus on the number they collect?

Back of House 147

Back of House Budgeting Scheduling Events 147

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Server 188

Server Communication Back of House Budgeting 188

Modern Restaurant Management

APRIL 24, 2020

” will be ever-present. You will want to build out a plan for both front and back of house operations, which require very different approaches and separate action plans. As for the virus, this too shall pass, but it will leave behind an ongoing post-traumatic ordeal that many people will continue to struggle with.

Sanitation 210

Sanitation Back of House Document Presentation 210

Modern Restaurant Management

APRIL 11, 2024

Back-of-house operations also offer significant technological opportunities. Recent data also shows that 53 percent of consumers still gravitate towards classic, comforting dishes they know and love, even as some diners seek new flavors, presenting a chance for restaurants to focus on the quality and consistency of signature items.

Back of House 189

Back of House Presentation 189

Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. Just as one issue seemed fixed, another presents itself. As the pandemic has progressed, initial approaches to challenges have subsequently required a high level of flexibility.

Back of House 196

Back of House Pricing Presentation Article 196

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179

Training Front of House Sanitation Back of House 179

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation. Cleanliness.

Back of House 148

Back of House Server Front of House Download 148

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency.

Back of House 167

Back of House Budgeting Scheduling Accounting 167

Modern Restaurant Management

JUNE 2, 2021

Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item. By integrating perks and incentives in real-time, order sizes and cheque sizes increase. These opportunities not only increase cheque size but also provide a much better customer experience.

Server 197

Server Concierge Front of House Back of House 197

Modern Restaurant Management

DECEMBER 17, 2024

We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.

Marketing 167

Marketing Pricing Customer Service Catering 167

EATER

JULY 2, 2024

Sue Conley and Peggy Smith, wives and co-founders of Cowgirl Creamery , worked the back-of-house circuit all over the Bay before making cheese. While the ambiguity in my presentation certainly warranted the question, I was completely caught off guard.

Document 136

Document Presentation Accounting Back of House 136

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. Clear communication between front-of-house and back-of-house staff is also vital for efficient service.

Scheduling 158

Scheduling Reservations Communication Training 158

Hotel Business

FEBRUARY 25, 2025

Those of us who have, have discovered that opportunities often present themselves in unconventional ways. A funny thing happened on my way to becoming a general manager, and that opportunity uncovered a passion for technology. Sometimes, it is necessary to step out of our comfort zone.

Back of House 59

Back of House Presentation Training Events 59

Modern Restaurant Management

MARCH 11, 2025

For example, a candidate searching for “waiter” might not see a “server” job posting, but a conversational chatbot can recognize the overlap and present it as an option—expanding the candidate pool and improving job placement. – Stewart McClintic, Co-Owner of HQ98.com,

Communication 88

Communication Server Pricing Scheduling 88

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. Think of a way to get at the core of an idea and present it quickly. Frequently asked questions.

Scheduling 158

Scheduling Training Front of House Back of House 158

Synergy Suite

DECEMBER 10, 2024

Recognition Highlights SynergySuite’s Commitment to Excellence in Customer Support [Lehi, UT, USA] December 10, 2024 SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award at the BRIX Holdings 2024 conference.

Customer Service 52

Customer Service Back of House Scheduling Presentation 52

Hospitality Magazine

FEBRUARY 26, 2024

This provides employers with a paper list of skills and a window into how applicants present themselves socially early on, helping whittle down the list of potential hires. “It Last year, Merivale launched the Merivale Academy platform, which is designed to provide extra training opportunities to staff across both front and back of house.

Training 130

Training Back of House Presentation Magazine 130

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Indoor dining, however, is another story altogether, presenting considerably higher degrees of risk. Unfortunately, that’s not the whole story.

Presentation 145

Presentation Back of House Server Events 145

Synergy Suite

APRIL 25, 2024

Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 11. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

Back of House 69

Back of House Customer Service Catering Presentation 69

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Back of House 88

Back of House Front of House Information Reservations 88

LimeTray

FEBRUARY 12, 2025

Get deeper insights with LimeTrays order analytics, as presented in the screenshot below. Toast POS Toast is a highly-rated restaurant POS monitoring system that integrates front-of-house and back-of-house operations. Track customer orders, average basket size, repeat rates, and top products.

POS Systems 52

POS Systems Front of House Back of House Information 52

Modern Restaurant Management

MAY 8, 2024

For instance, Wendy’s missed the opportunity to present dynamic pricing as an innovation that brings value to customers, and instead faced a full-on PR nightmare when the public assumed they were planning to adopt surge pricing.

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

DECEMBER 27, 2019

Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles. Ask colleagues for referrals, reward employees for recommending talented friends, and be present at hiring fairs.

Server 144

Server Training Front of House Back of House 144

7 Shifts

SEPTEMBER 20, 2021

Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments. You know the mix of front-of-house and back-of-house roles you require for every shift. These errors can easily affect your bottom line, increase stress levels, and impact employee morale.

Scheduling 148

Scheduling Server Accounting Front of House 148

EATER

APRIL 28, 2023

I was cooking for a very long time before I actually presented my food to anyone because I didn’t have TV-level production for my food content. It was half back-of-house, half front-of-house. What was the biggest challenge you faced when you were starting out in the industry? I think everyone’s their harshest critic.

Front of House 128

Front of House Events Catering Back of House 128

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 158

Scheduling Front of House Training Customer Service 158