SiteMinder

FEBRUARY 29, 2024

Key focus areas: Inspiring and leading teams to achieve excellence Strategic planning and innovation in hospitality Ethical leadership and fostering a positive organisational culture “Thanks to SiteMinder, we are now working much more efficiently.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40