Hotelogix

OCTOBER 25, 2024

This includes guest rooms, public areas, and back-of-house spaces. Additionally, quality software will also allow the housekeepers to connect with maintenance and their manager, for example, if there is an issue that needs to be fixed in the room. Often, a little extra training is all that’s needed to remedy the problem.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130

Hotel Business

NOVEMBER 27, 2023

Kelly Haas, director of training and development, NHS, uses Quore’s software at all 40 of her company’s properties. If, for example, a guest has an issue in their room that requires maintenance, an employee will enter it into the system. I see maintenance already closed it out. The biggest part of it is communication,” she said.

Maintenance 111

Maintenance Communication Guest Satisfaction Information 111

SiteMinder

OCTOBER 11, 2022

Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. Hotel general manager. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive. This goes far beyond training during the first week. This part of the job is arguably the most multi-faceted.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. ” The BOHA!

Information 206

Information Communication Training Marketing 206

Les Roches

AUGUST 10, 2023

What are back-of-house positions? These roles are typically responsible for hiring, training and managing staff. What are the management and leadership roles in the hospitality and tourism industry? How can you progress to managerial positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Synergy Suite

OCTOBER 4, 2022

Successful restaurants and brands today have taken huge strides to increase employee happiness at work by increasing wages, providing new benefits, adopting technology, streamlining operations, and adding new training programs. New training programs/cross training. Prime Cost Optimization: Back of House.

Back of House 52

Back of House Training Pricing Scheduling 52

SiteMinder

SEPTEMBER 13, 2022

It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the desired outcome in the world of hospitality. Supported by training, the implementation of SOPs leads to consistency and sets expectations and guidance to meet and exceed requirements.

Document 75

Document Training Reservations Information 75

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. General maintenance: Pinpoint what needs cleaning and fixing and be willing to get your hands dirty. Monitor serious maintenance issues in the manager log book to notify other managers. Build a culture of communication.

Scheduling 113

Scheduling Communication Training Customer Service 113

Synergy Suite

OCTOBER 28, 2024

This article will delve into the essentials of mastering restaurant SOPs, offering checklists to benefit every aspect of your operation, including front-of-house and back-of-house prep, kitchen operations, and employee training. What Is Standard Operation Procedure (SOP)?

Customer Service 52

Customer Service Front of House Back of House Training 52

The Restaurant Times

MAY 12, 2020

Cloud Kitchens, also known as dark kitchens, ghost kitchens, virtual restaurants, and delivery-only restaurants, run entirely on the strength of their back-of-house operations. Hire well-trained and highly skilled employees who will assist in improving the service speed, food quality, and the overall quality of your operations.

Procurement 72

Procurement POS Systems Back of House Housekeeping 72

Modern Restaurant Management

DECEMBER 17, 2020

Based on a survey 2,094 employed respondents, the report finds that less than half of managers (48 percent) have been trained in key areas such as one-to-one meetings, coaching, recognition, or professional development. “Organizations need to offer widespread training to all managers to empower them to better lead their teams.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

SiteMinder

NOVEMBER 27, 2022

It usually includes: The vision, which provides an opportunity to align with the hotel’s brand and goals, House-specific standards, such as products used, Guidelines for conduct, including engagement with guests and reporting faulty appliances, Procedures for public areas and back of house by frequency and.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Hotel Business

NOVEMBER 14, 2022

The software also integrates hotel operations, including the front desk, accounts receivable, housekeeping and maintenance, point of sale, and inventory management. “A A major benefit of HotelKey’s platform is its user-friendly, self-guided training technology,” said Ted Hutchins, chief information officer, Red Roof.

Reservations 59

Reservations Housekeeping Training Maintenance 59

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Staff are also welcome to receive education in areas outside of their main roles, like bakers who want sommelier training. “Take better care of your staff.”

Document 78

Document Communication Training Scheduling 78

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive. This goes far beyond training during the first week. This part of the job is arguably the most multi-faceted.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Synergy Suite

FEBRUARY 21, 2023

These systems typically have user-friendly interfaces and require less technical expertise for setup and maintenance. Kitchen Display System (KDS) Integration with a KDS allows orders to be displayed in real-time in the kitchen, enhancing communication between the front and back of house and reducing errors.

POS Systems 52

POS Systems Training Budgeting Reservations 52

NCC USA

DECEMBER 7, 2022

Ease of use is another key quality; user-friendly interfaces are vital for efficient operations and minimal training requirements (which saves time and money, especially in an industry with high turnover). . Moving from front-of-house functions to back-of-house, another key element of a complete POS system for restaurants is a KVS.

POS Systems 52

POS Systems Front of House Information Communication 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

AUGUST 21, 2024

Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Human resources manager Responsible for overseeing the recruitment, training and development of hotel staff.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

SiteMinder

MAY 12, 2023

Expenses – Money going out to pay for upkeep and maintenance of your property and services (e.g Providing staff with advanced training – An in-house accounting department is ideal, in which case you need to ensure staff are adequately qualified and also using the best software available. room sales). staff wages).

Accounting 52

Accounting Maintenance Document Pricing 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness.

Portion Control 52

Portion Control Scheduling Pricing Training 52

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. For example; room cleaning, maintenance tasks, communication.”

Blog 59

Blog Travel and Tourism Events Download 59

SiteMinder

OCTOBER 11, 2022

The key functionality of the housekeeping module is for property maintenance, such as management of room status, cleaner assignment and assignment of tasks for housekeepers. Hoteliers depend on this technology to run seamless front-of-house operations, including front desk management and back-of-house operations, such as reporting.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring.

L&D 176

L&D Sanitation Marketing Download 176

Hotel Business

MAY 31, 2023

Aavgo’s Smart Reception kiosk connects guests with a certified and trained front-desk agent who is dedicated exclusively to helping manage operations at a single property. Some of these back-of-the-house tasks include: Managing the night audit process. and Canada. Responding directly to online reviews.

Housekeeping 98

Housekeeping Maintenance Training Reservations 98

Modern Restaurant Management

OCTOBER 16, 2019

DoorDash Kitchens provides the infrastructure, maintenance, marketing, and last-mile logistics, offering an end-to-end solution that enables restaurateurs to focus on creating delicious meals. "Given Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level.

Marketing 126

Marketing Training Maintenance Pricing 126