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Improve Back-Office Processes. Labor costs have risen far faster than previous projections for the industry, with many brands raising minimum wages ahead of both legal mandates and their own schedules (Starbucks, McDonald’s). Streamline KitchenOperations.
Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.
Hourly staff is getting more vacation time as well as schedules that fit their lifestyle. Investing in first-party ordering, streamlined kitchenoperations, and strategic brand partnerships has allowed us to maintain consistency while scaling. COVID has also forced the industry to rethink how we treat our entire team.
Employee Scheduling and Time Tracking With employee scheduling and time tracking, restaurant managers can organize shifts and monitor hours efficiently. Additionally, fair and transparent scheduling improves employee morale, fostering a positive work environment and a motivated workforce that contributes to smooth operations.
Back-of-house solutions like inventory management software, employee scheduling software, and kitchen display systems automate routine tasks so human workers have more time to be creative in the kitchen.
These additions are designed to help our customers streamline their back-of-houseoperations, increase margins, and expand their operations. New Schedule Editor – Week View We’ve completely redesigned our Schedule Editor tool to make it easier and more efficient than ever before.
To keep kitchenoperations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. They communicate with the administrative team, particularly the General Manager, to streamline kitchenoperations, implement menu changes, and address any kitchen-related issues.
Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.
The main duties include: Menu planning, pricing and design, often working alongside the head chef to decide on what kind of food to offer Managing food and beverage staff, including scheduling and training Maintaining high service standards that are consistent across the food and beverage operations.
It helps you to make efficient payroll and enables efficient scheduling and resource management to meet business and customer demands, efficiently schedule employee shifts, and more. Identifying your rush hours can schedule more employees according to that. POS allows you to track every employee and their working hours.
To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. Thus, the operator can focus on fulfilling delivery tickets.
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