Hotel Business

NOVEMBER 27, 2023

If, for example, a guest has an issue in their room that requires maintenance, an employee will enter it into the system. I see maintenance already closed it out. If you can put the right information in the right person’s hand, they can handle the complaint or the issue before it comes to the point it becomes something bigger.”

Maintenance 111

Maintenance Communication Information Guest Satisfaction 111

Hotel Business

AUGUST 1, 2023

Our all-inclusive solution includes equipment, installation, maintenance and 24/7 monitoring at our own Emergency Dispatch Center. In addition, hoteliers must maintain compliance with data protection regulations. Talk to an expert. Need to pass inspection? Get in touch, and we’ll hook you up.

Maintenance 98

Maintenance Guest Satisfaction Communication Back of House 98

LimeTray

JANUARY 31, 2025

Hospitality Sector Restaurants and cafes frequently face the challenge of miscommunication between front- and back-of-house staff, leading to delays, incorrect orders, and customer dissatisfaction. This makes regular maintenance an integral part of custom restaurant POS software development.

POS Systems 52

POS Systems Maintenance Server Customer Service 52

Restaurant Engine

JUNE 9, 2021

These should be accurate and include several years’ worth of information. #2: If it’s cosmetic, and back of house, it’s not necessarily a problem. If you’re using it in the front of the house, make sure you can repair any cosmetic issues. Ask for a copy of the maintenance records. 2: Know Your Credit Score.

Maintenance 105

Maintenance Budgeting Back of House Document 105

Hotelogix

OCTOBER 25, 2024

This includes guest rooms, public areas, and back-of-house spaces. When you do things the old way, manually, it can take a long time to track down that information. The reports will provide you with information about the housekeeping team’s efficiency. You will see whether any problems may need to be addressed.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130

Modern Restaurant Management

APRIL 2, 2020

One of the ways they are doing this is by providing information and insights to make it easier for them to find new ways of conducting business. The site will be continually updated to provide Southern Glazer’s customers with a one-stop-shop for the latest information as the COVID-19 pandemic continues to evolve.

Information 206

Information Communication Training Marketing 206

Revenue Hub

DECEMBER 8, 2023

Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

Hotel Business

MAY 31, 2023

Signing guests up for loyalty or rewards programs and informing them of their capabilities. Some of these back-of-the-house tasks include: Managing the night audit process. Opening, managing and responding to housekeeping and maintenance ticket requests. Responding directly to online reviews.

Housekeeping 98

Housekeeping Maintenance Training Reservations 98

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel maintenance positions.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

SiteMinder

OCTOBER 11, 2022

Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Cleaning back of house offices and spaces. Maintenance department.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Revenue Hub

JULY 12, 2024

This wealth of information allows hotels to craft personalized experiences, whether it’s suggesting a room upgrade based on past stays or offering a bespoke package that aligns with the guest’s social media interests. Hotels must prioritize robust cybersecurity measures to protect guest information. Why is this integration crucial?

Book 62

Book Housekeeping Back of House Reservations 62

LimeTray

FEBRUARY 2, 2025

Predictive Analytics : Using historical data, the system predicts sales trends, helping managers make informed decisions regarding staffing, inventory, and promotions. Cost-Effective : Thermal printing technology reduces the need for ink or toner, making it more affordable and less maintenance-intensive.

POS Systems 52

POS Systems Pricing Server Accounting 52

Les Roches

AUGUST 10, 2023

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotel Business

JULY 25, 2023

Inconsistent dual-tone multifrequency (DTMF): This makes communication difficult, especially when trying to retrieve information from or calling back into a specific device (also code-required). With VoIP, no power to the router means there is no connection to the internet. Learn more about us. appeared first on hotelbusiness.com.

Communication 52

Communication Maintenance Information Events 52

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers.

Sanitation 98

Sanitation Back of House Accounting Maintenance 98

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond. Train with the intention to empower.

Document 75

Document Training Reservations Information 75

7 Shifts

SEPTEMBER 19, 2019

General maintenance: Pinpoint what needs cleaning and fixing and be willing to get your hands dirty. Monitor serious maintenance issues in the manager log book to notify other managers. A telltale sign that portion sizes are too big is when guests regularly send back unfinished dishes. Control portion sizes.

Scheduling 113

Scheduling Communication Training Customer Service 113

Hotel Business

NOVEMBER 14, 2022

To bolster information exchange, HotelKey enhances integration with third-party OTAs. The software also integrates hotel operations, including the front desk, accounts receivable, housekeeping and maintenance, point of sale, and inventory management. “A

Reservations 59

Reservations Training Housekeeping Maintenance 59

NCC USA

DECEMBER 7, 2022

Obtaining all needed peripherals from the same provider to create an all-in-one POS system for restaurants ensures compatibility and ease of integration and maintenance. . When choosing and customizing your software and hardware, think about what functions you need besides basic in-house ordering and payment transactions.

POS Systems 52

POS Systems Front of House Information Communication 52

Synergy Suite

OCTOBER 28, 2024

This article will delve into the essentials of mastering restaurant SOPs, offering checklists to benefit every aspect of your operation, including front-of-house and back-of-house prep, kitchen operations, and employee training. What Is Standard Operation Procedure (SOP)?

Customer Service 52

Customer Service Front of House Back of House Training 52

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. For more information on Aramark’s response during the COVID-19 pandemic, click here.

L&D 177

L&D Sanitation Marketing Download 177

Modern Restaurant Management

OCTOBER 16, 2019

DoorDash Kitchens provides the infrastructure, maintenance, marketing, and last-mile logistics, offering an end-to-end solution that enables restaurateurs to focus on creating delicious meals. "Given No personally identifiable information is tracked or recorded on any individual. Pared in Philly.

Marketing 126

Marketing Training Maintenance Pricing 126

Synergy Suite

APRIL 24, 2023

The system captures all necessary details, such as the customer’s contact information, delivery address, or desired pickup time. This feature provides transparency and keeps customers informed about the progress of their orders, reducing uncertainties and improving overall customer satisfaction.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. For example; room cleaning, maintenance tasks, communication.”

Blog 59

Blog Travel and Tourism Events Download 59

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Main duties: Greet hotel guests, present menus, and inform them about daily specials.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Main duties: Greet hotel guests, present menus, and inform them about daily specials.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

AUGUST 21, 2024

Whether you are an aspiring hotel manager or looking to advance your career in the hospitality sector, understanding what you could aim for is vital for making informed career decisions and achieving professional success. Finance Managers analyze data to make informed decisions about cost control, revenue improvement and profitability.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

SiteMinder

MAY 12, 2023

Good accounting makes the finances of your hotel easy to understand for management and other stakeholders – so they can make informed decisions. Expenses – Money going out to pay for upkeep and maintenance of your property and services (e.g room sales). staff wages). your amenities). suppliers).

Accounting 52

Accounting Document Maintenance Pricing 52

SiteMinder

OCTOBER 11, 2022

We’re going to take you through everything you need to know about hotel PMS so you can make the best-informed decision for your hotel. From the large OTAs and GDSs to individual retail travel agents, you’ll be able to instantly provide real-time booking information to your agents that will help drive bookings. Table of contents.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Synergy Suite

FEBRUARY 21, 2023

These systems typically have user-friendly interfaces and require less technical expertise for setup and maintenance. Integration with CRM systems allows you to track customer preferences, purchase history, and loyalty program information.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Regular Monitoring: Monitor portioning regularly to identify any deviations and address them promptly.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

DECEMBER 17, 2020

The manufacturer or distributor is responsible for all maintenance on the device. Examples include the work performed by robotic vacuums, information displays, and robotic manufacturing assembly arms, which put together pizzas and cocktails. But, the study also found that robots are still a novelty for most people.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. At HSHG, it helped make the case for including the back of house in the tip pool on holidays, since the pay discrepancy was so large. We’ve all heard it.

Document 78

Document Communication Training Scheduling 78

Modern Restaurant Management

JUNE 14, 2020

VirusSAFE Pro is a user-friendly software that closes the information gap in the workplace by providing health and safety checklists and reminders to employee mobile phones in a timely manner. It bolsters the ‘rise with Sodexo’ programs and the Sodexo Medical Advisory Council measures. Multiple Traceability.

Accounting 169

Accounting Download Information Server 169