Synergy Suite

AUGUST 4, 2023

In the fast-paced and competitive world of the restaurant industry, mastering the intricacies of your back of house (BOH) operations can be the game-changer that propels your establishment toward lasting success. The key lies in implementing standardized processes and efficient resource management within your BOH operations.

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Back of House Information Communication Blog 52

Horizon Hospitality

JANUARY 3, 2023

Restaurants will need creative back-of-house teams who can utilize unique ingredients. Menus will need sufficient information about the ingredients and their sources. Finally, front-of-house staff must be able to speak knowledgeably about the ingredients to diners.

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Front of House Back of House Catering Information 245

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. For example, the cloud-AI combo provides information about a particular diner’s preferences, enabling you to suggest items based on historical information or offer customized coupons.

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Server POS Systems Information Back of House 204

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Capitalize on direct-to-consumer opportunities.

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Back of House Front of House Server Budgeting 223

Modern Restaurant Management

AUGUST 12, 2024

While there are a host of compelling use cases for AI in the restaurant industry, many restaurant operators today are leveraging AI to transform back-of-house operations. While human-powered data discovery and analysis is time intensive, these same tasks can be accomplished in minutes using AI.

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Scheduling Back of House Blog Communication 180

Modern Restaurant Management

DECEMBER 1, 2021

Use data to allow you to make informed decisions for your restaurant. Back-of-House. Your customers aren’t ever going to be in your kitchen, but your back-of-house technology is also an essential part of their experience with your restaurant. Maintain crowd sizes to keep with social distancing guidelines.

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Back of House Reservations Front of House Communication 203

Hotel Business

APRIL 8, 2025

Leveraging the Quore dashboard, Palette Hotels can see how each hotel is performing by accessing information on problem resolution costs, top complaints, guest satisfaction insights, response times, PM compliance, portfolio-wide messaging, company inspection trends and more.

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Workflow Management Back of House Guest Satisfaction Housekeeping 45

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day.

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L&D Marketing Pricing Catering 167

Synergy Suite

APRIL 9, 2025

To stay ahead, restaurant operators need technology that simplifies multi-location management, streamlines back-of-house operations, and enables seamless collaboration. Without a system connecting the front and back of house, orders can get lost or miscommunicated, and staff may struggle to keep up.

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POS Systems Back of House Scheduling Communication 52

Modern Restaurant Management

JUNE 23, 2020

The architecture can be used in both front-of-house and back-of-house applications to create an experience that is consistent from the kitchen all the way to the guest dining tables, and save valuable time and money. Build Data-First Architectures.

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Back of House Front of House Maintenance Catering 227

Modern Restaurant Management

SEPTEMBER 29, 2020

The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

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Scheduling Back of House Communication Front of House 197

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. These quick, informal chats can help you gauge how your employee feels in their role and extends an invitation for open conversation. Communicate. Build a network.

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Front of House Scheduling Back of House Communication 209

Modern Restaurant Management

APRIL 7, 2021

Safety First features several one-page summaries and infographics that distill the most essential information for restaurants around the country to display. Through these partners, Safety First will be distributed to over a half million restaurant workers and operators across the country.

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Back of House Front of House Download Information 170

Modern Restaurant Management

NOVEMBER 15, 2021

For example, restaurants can reduce or eliminate temperature checks by replacing manual hardware with IoT and automation technologies that monitor and report this information. Automation technologies can improve back of house operations as well. Optimize Food Safety Protocols. billion tons and costing companies $1.2

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Training Front of House Back of House Scheduling 196

Modern Restaurant Management

MARCH 18, 2021

Imagine menus that inform a patron which items came from BIPOC suppliers. Patrons standing back? Show less information, in bigger text. Cluster information near their sightline, with greater detail. McDonald’s is already testing menu tech that suggests hot or cold beverages based on the weather. Standing close?

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Information Back of House Blog Pricing 190

Modern Restaurant Management

JULY 15, 2021

To have a successful restaurant, the owner or manager must be skilled at managing both front-of-house and back-of-house functions. You might also consider cross-training some of your front-of-house staff to handle some kitchen duties during slow seasons. Running a restaurant can be a rewarding and demanding career.

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Front of House Back of House Training Information 180

Modern Restaurant Management

APRIL 17, 2023

Chatbots are working in online mode via messenger informing restaurant's management about all dangerous operations in real time. A bot delivers information in messenger about opening and closing the cash register shifts and reports on them.

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Front of House Information Reservations Back of House 207

Modern Restaurant Management

MARCH 12, 2021

Whether a restaurant has one location or multiple, a digital communication tool can be used to align all employees to information like policies, menus, and promotions for continuity of service. Brand consistency : Customers are more likely to revisit an establishment if they know what to expect. Guest loyalty pays off.

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Communication Information Front of House Customer Service 198

7 Shifts

AUGUST 21, 2024

Keeping your office door open is the fastest way to get information about what’s going on at your restaurant. When your team doesn’t have to think about how to communicate, they can more easily share and receive information. Reinforcement makes communication crystal clear and makes it easy for everyone to access pertinent information.

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Communication Scheduling Front of House Back of House 148

Hospitality Net

FEBRUARY 2, 2024

It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. It’s about exchanging information, but also building relationships, understanding guest needs, and ensuring an effective workflow within the hotel team.

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Communication Front of House Back of House Information 96

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

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Maintenance Front of House Back of House Training 203

Modern Restaurant Management

OCTOBER 27, 2023

Do the best you can to have your staff to remove items from walls, bar areas, back of house etc. For instance, kitchen spaces require more of a semi-gloss style of paint than the front of house because semi-gloss is easier to clean without leaving marks or creating unsightly shiny marks on the wall that would need refinishing.

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Front of House Back of House Scheduling Budgeting 190

Modern Restaurant Management

SEPTEMBER 23, 2024

Too much information – Most people today have much shorter attention spans than in years past. Creating long, repetitive training sessions can quickly overwhelm employees with details, impacting their ability to retain crucial safety information and apply it when moving through hazardous areas of the restaurant.

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Training Scheduling Information Communication 180

Modern Restaurant Management

MAY 27, 2024

She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management. Applicants only need to insert the bare minimum amount of information to enter the candidate pool.

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Scheduling Front of House Back of House Information 190

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. The app is a vital tool for customers and employees.

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Back of House Communication Information Marketing 197

Modern Restaurant Management

SEPTEMBER 15, 2023

Without the internet, you would quickly find that data isn't being synched and information isn't being shared the way it should be. Let’s say your POS is offline; this has significantly increased the likelihood of order errors and miscommunication between front-of-house and back-of-house staff.

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POS Systems Front of House Back of House Server 208

Modern Restaurant Management

DECEMBER 18, 2023

In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting. Operators should embrace the power of technology and invest in the tools needed to make informed decisions on inventory, staffing, and profitability quickly.

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Back of House Communication Scheduling Accounting 203

Modern Restaurant Management

MARCH 17, 2025

In our experience, this is especially helpful with coleslaw, as a foodservice operator can control consistency of the menu item, reduce preparation time, and streamline back-of-house training. This is another area where produce buying groups have experience and will help food service operators navigate.

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Pricing Back of House Marketing Accounting 88

InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Regularly inspect guest rooms, public areas and back-of-house spaces for wear and tear. Data-Driven Decision Making: Leverage data analytics to make informed decisions.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

JUNE 1, 2022

Understanding how value engineering strategies work, how to unearth hidden opportunities for savings and efficiencies, and appreciating the difference that a dedicated commitment to value engineering can make, are all critical steps in becoming more informed and engaged restaurant clients. Acceptable Alternatives.

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Budgeting Maintenance Pricing Back of House 209

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. In addition, advanced systems allow restaurants to take vital customer information such as their contact numbers, birthdays, and so on, which can be used for marketing.

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Reservations Kitchen Operations Front of House Back of House 197

Modern Restaurant Management

DECEMBER 16, 2021

From automated liquor delivery systems that support operators with back-of-house, front-of-house, as well as self-service solutions that navigate staffing shortages while improving efficiency; to the widespread adoption of intelligent mobile ordering via QR codes and the use of cashless payment technologies.

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Back of House Pricing Marketing Scheduling 180

Modern Restaurant Management

AUGUST 29, 2022

Furthermore, by tracking the performance of different makes and models of equipment, restaurant management can make more informed purchasing decisions based on reliability. Knowing when failures are predicted to occur also allows purchasers to plan ahead nd mitigate supply issues that delay equipment delivery.

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Regulatory Compliance Workflow Management Front of House Back of House 190

EATER

JULY 24, 2020

Depending on the placement of the kitchen and the setup of the restaurant’s ventilation system, airflow could carry pathogens from the dining room back to the kitchen, endangering kitchen staff and other back-of-house workers. There’s just not enough information to eliminate all risk.

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Server Back of House Front of House Information 132

Modern Restaurant Management

JUNE 26, 2024

Guests also want to be engaged and well-informed throughout the ordering process. Guests also want to be engaged and well-informed throughout the ordering process. Anything that helps with labor, like back-of-house training solutions that simplify and make employee training easier, is important.

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Training Back of House Definition Accounting 175

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. An informed staff is an efficient staff. This is when you can transition from a boss to a coach by keeping your staff informed and encouraged. In fact, open door policies are the fastest way to access information.

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Communication Server Front of House Back of House 172

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Back of House. Again, kitchen staff are likely well-versed in safe food handling.

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Server Communication Training Front of House 190