Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

OpenTable

MARCH 1, 2023

Office setting, front of house, or back of house? Office setting Though servers and cooks are the first roles that spring to mind when thinking about restaurant jobs, there are many other positions in the business. Bookkeepers, communications people, HR professionals, and others work in this space.

Front of House 52

Front of House Server Back of House Bookkeeping 52

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. You have to start with the assumption that servers, bartenders, people in restaurants, they want to be good at their jobs, right?

Back of House 78

Back of House Communication Pricing Information 78

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. For example, if you manage a restaurant that regularly does 150 covers on a Tuesday and a server can do 30 covers in an 8-hour shift, then you'll likely need 5 servers. Divide the production standards by the number of customers.

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. When it’s tough to hire enough servers, you create your business based on that need.

Marketing 215

Marketing Catering Customer Service Front of House 215

SiteMinder

OCTOBER 11, 2022

Day to day, the HR manager is in charge of ensuring that all workers rights regulations are adhered to and may be required to assist with negotiations between union leaders and management in the event of staff disputes. Taking orders, handling complaints and serving guests are the main duties of a hotel restaurant server.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

MARCH 10, 2022

TouchBistro - a point of sale (POS) app for iPads - allows servers to take payments tableside, managers to monitor sales activities, and accountants and administrators quick access to valuable performance trends. RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding.

Scheduling 78

Scheduling Reservations Download Communication 78

7 Shifts

JANUARY 31, 2024

Human resources Beyond your normal staff management efforts like employee engagement and scheduling, you'll likely have to take on some more tactical duties that HR would typically handle in larger restaurants (or the owner in smaller ones). Operations This is the catch-all of all restaurant manager responsibilities.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

SEPTEMBER 19, 2019

Human resources : Manage human resource tasks done by the HR manager in larger restaurants. For a deep dive on how to improve the BOH work environment, read 7 Kitchen Management Tips to Guarantee Back of House Serenity. Keep an eye on employee engagement statistics to provide more support to disengaged employees.

Scheduling 113

Scheduling Communication Training Customer Service 113

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Regularly train your management and HR staff on labor laws and regulations to ensure compliance.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

JANUARY 27, 2020

" Grubhub Ultimate back-of-house Kitchen Display System at Taheni Grill in New York City. ” Brink’s restaurant partners can now effectively reach Grubhub’s large diner base, requiring less tablets for restaurant team members to manage, and streamline operations for both in-store and back-of-house.

Catering 122

Catering Training Back of House Scheduling 122

EATER

DECEMBER 21, 2020

Chang notes, in the lived-in clarity of black text, that “the ensuing report to HR nearly got me deported from Australia.”) Unsurprisingly, I’d push back on the much-repeated idea in Eat a Peach that, as Chang writes, “My greatest strength is in creating environments for other people to grow and succeed. I love teams.”

Accounting 145

Accounting Book Front of House Server 145

EATER

JULY 6, 2022

As Barber found fame by advocating for a culinary revolution, former cooks, servers, and managers say that conditions at his own restaurant could be brutal, rife with grinding pressure and explosions of anger. In March of 2014, Schaible says he went to a house party that was attended by most of the restaurant’s back-of-house staff.

Front of House 136

Front of House Server Back of House Information 136