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Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues. This role typically requires additional culinary knowledge, or you might work alongside the head chef to plan the menu.
What are back-of-house positions? Food and beverage manager: manages the business’s food and beverage operations, including menuplanning, maintaining quality and customer experiences. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.
Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Their job includes menuplanning and development, inventory management and ensuring high standards of food quality and service.
To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. Housekeeping Cleaning and sanitation standards : Training on thorough cleaning practices, use of cleaning agents, and adherence to health and safety regulations.
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.
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