Hotel Business

JANUARY 15, 2025

We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview.

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InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

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Lodging Magazine

JANUARY 7, 2025

Yet, he said, theres no denying the problem of turnover, especially among hourly employees in housekeeping and food & beverage, where average turnover is 100 percent.

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Lodging Magazine

APRIL 2, 2024

7 Products to Boost Your Housekeeping and F&B Outlets Belgian-Style Street Waffles Eggo Ready-to-Eat Belgian-Style Street Waffles offer unlimited options for guests. Use them to elevate your menu or keep it simple since they are individually wrapped and can be grabbed off the shelf for a delicious on-the-go snack.

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Service that Sells

JANUARY 6, 2025

Slips and falls: Train all your restaurant employees to avoid slips and falls by paying attention and practicing good housekeeping. Heat illness: Kitchens always run hot, but during the summer months that heat can cause serious injury to your back-of-house employees.

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Hotel Business

NOVEMBER 9, 2023

Today, as AI evolves, Unifocus continues to optimize hotel operations from ShiftGenius to streamlined and dynamic housekeeping tasks, all working together to enhance the guest experience.” ” The post Unifocus honored at World Travel Tech Awards appeared first on hotelbusiness.com.

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SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

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Revenue Hub

JULY 12, 2024

In the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. Integration with housekeeping, maintenance, and other back-of-house systems ensures that information flows seamlessly across departments.

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Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Staff shortages in the hospitality industry, and many others, have been exacerbated by the pandemic and continue to be front of mind for housekeeping and operations teams going into next year. “It

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Hotel Business

FEBRUARY 26, 2024

By detecting emerging trends and opportunities across guest comments, the platform identifies areas needing improvement—from housekeeping issues to food and beverage complaints—and directs these directly to department leaders so they can take targeted action to exceed guest expectations.

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SiteMinder

OCTOBER 11, 2022

Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. The roles that make up the housekeeping department vary depending on the size of the hotel. Some job titles that often appear in hotel housekeeping departments include: Cleaning manager.

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Hotel Business

MAY 31, 2023

Some of these back-of-the-house tasks include: Managing the night audit process. Opening, managing and responding to housekeeping and maintenance ticket requests. Through Smart Reception, remote front-desk agents can also provide assistance with administrative and clerical tasks. Responding directly to online reviews.

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Les Roches

AUGUST 10, 2023

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

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Les Roches

JUNE 5, 2023

Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues.

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Hotel Business

MAY 16, 2023

This automation can look like room management, housekeeping and staff portal/staffing optimizations. For the front desk staff, a cloud-based PMS simplifies the day-to-day experience and automates more manual tasks—freeing up your team to take care of guests.

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Hotel Business

AUGUST 11, 2023

The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.

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SiteMinder

OCTOBER 11, 2022

Housekeeping positions in a hotel. Housekeeping positions in a hotel vary depending on the size of the hotel. A small boutique hotel may have a general housekeeper who undertakes all duties whereas a large hotel will have designated staff for various tasks. Hotel housekeeper. Room attendant. Cleaning manager.

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Hotel Business

NOVEMBER 9, 2022

These include hiring talent with complementary skillsets that don’t have a background in hotels and hospitality, investing in automation software for back-of-house tasks and implementing creative pay or work structures. Push rates judiciously and keep disciplined cost management solutions employed during the pandemic.

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Les Roches

AUGUST 21, 2024

Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Average salaries for housekeeping managers are typically $62,601 annually.

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Revenue Hub

DECEMBER 8, 2023

Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing.

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The Restaurant Times

MAY 12, 2020

Cloud Kitchens, also known as dark kitchens, ghost kitchens, virtual restaurants, and delivery-only restaurants, run entirely on the strength of their back-of-house operations. However, they put heavy emphasis on improving food production and order management.

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Hotel Business

NOVEMBER 28, 2023

Infor was the right partner for us to standardize back-end business processes across our portfolio because they understand where the industry is going, our plans for the future and our goal to make daily tasks automatic, so we can continue curating authentic experiences for our guests in some of the most popular travel destinations.”

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Hotel Business

NOVEMBER 10, 2022

Cloudbeds’ customers will have the option to streamline front desk operations such as viewing a guest’s name when they call the front desk, setting voicemail options for extensions, providing housekeeping codes and calling accounting for billing room calls.

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Hotel Business

MAY 11, 2023

That includes helping us deliver new innovations to hotels such as room upselling, integrated revenue management and mobile housekeeping management, among others, all on a global scale.”

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SiteMinder

OCTOBER 11, 2022

Housekeeping. A housekeeping module within your PMS system can connect housekeeping staff to the front-office team. The key functionality of the housekeeping module is for property maintenance, such as management of room status, cleaner assignment and assignment of tasks for housekeepers. Point of sale services.

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Hotel Business

SEPTEMBER 23, 2024

Examples of incidents that require follow-up Emergency evacuations Elevator entrapments Power outages Appliance malfunctions Housekeeping mishaps Each of these incidents, if handled poorly, has the potential to severely impact a guest’s experience and, consequently, your hotel’s reputation.

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SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond.

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Hotel Business

NOVEMBER 14, 2022

The software also integrates hotel operations, including the front desk, accounts receivable, housekeeping and maintenance, point of sale, and inventory management. “A To bolster information exchange, HotelKey enhances integration with third-party OTAs.

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Hotel Business

SEPTEMBER 9, 2024

As a central hub that connects all areas of hotel operations, including reservations, a modern PMS delivers the interoperability required for real-time data sharing and synchronization.

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SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. Housekeeping Cleaning and sanitation standards : Training on thorough cleaning practices, use of cleaning agents, and adherence to health and safety regulations.

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Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Utilise sales techniques to present options and alternatives to guests.

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Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Utilise sales techniques to present options and alternatives to guests.

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Hotel Business

JULY 13, 2023

“Properties using Nuvola’s Housekeeping module and Property Hub can send real-time updates to ensure the front desk has accurate room status information, such as if the room is cleaned, and can seamlessly check in guests upon their arrival,” said Juan Abello, VP, product management, Sabre Hospitality and founder, Nuvola.

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Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. We’ll look in more detail at some of these later in the article.

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SiteMinder

DECEMBER 7, 2023

Hotel tips come in many forms: hotel management tips, hospitality tips, housekeeping tips, financial tips, sales and marketing tips, and on-site bar and restaurant tips, to name but a few. The Hotel Experience – New York HX covers everything that’s trending and innovative in the hospitality industry, from front-of-house to back-of-house.

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Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

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Hotel Business

APRIL 2, 2025

Using the tool, housekeeping leaders know exactly how many cribs are on hand, engineering teams see which parts they need for upcoming work orders and event managers can reserve equipment for upcoming meetings or conferences.

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