Hospitality training: Courses and programs for hotels
SiteMinder
FEBRUARY 29, 2024
Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role. Communication and diplomacy : Navigating sensitive guest issues with tact, empathy, and effective problem-solving.
Let's personalize your content