Modern Restaurant Management

JULY 29, 2020

Use Front and Back-of-House Dashboards to Stay Aligned. By using back-of-house dashboards to track sanitization compliance, you can easily keep staff in the loop. Rather than micromanaging day-to-day tasks, operations leads can focus on training, growth projects, and big-picture improvement.

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Back of House Sanitation Communication Front of House 215

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. Role of AI in Front of House. Role of AI in Back of House. AI-based robots cook your food and deliver meals on time without missing a beat.

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Back of House POS Systems Training Front of House 211

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

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Communication Scheduling Front of House Back of House 148

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Back-of-House. Returning to Henry, let’s take a step back and follow along through the back-of-house. Henry is ready to order some dinner.

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Back of House Reservations Front of House Communication 203

Modern Restaurant Management

OCTOBER 14, 2022

Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders. Back of House. Front of House.

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Server Communication Training Front of House 189

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Proper break space and a place to study, train, or eat.

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Front of House Back of House Training Pricing 203

Modern Restaurant Management

OCTOBER 25, 2023

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge.

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Front of House Training Workshop Back of House 188

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

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Training Front of House Sanitation Back of House 179

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

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Back of House Front of House Communication Training 52

Modern Restaurant Management

JANUARY 8, 2021

That means your back-of-house employees will need every advantage they can find. A fully integrated, cloud-based POS and kitchen display system allows front-of-house staff to submit orders and multiple back-of-house staff members to access those orders without any physical contact. 86 Paper Chits.

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Back of House Server Front of House Communication 158

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them.

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Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

SEPTEMBER 7, 2021

The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. Kelly McCutcheon, vice president of training at Hopdoddy Burger Bar based out of Austin, Texas, described the group’s new experiment with easy restaurant hiring. How can you address the restaurant staff shortage?

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Back of House Front of House Training Scheduling 208

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. To further simplify installation, confirm if the dispenser features pre-wired power, signal and conductivity cabling to save time and reduce training.

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Maintenance Front of House Back of House Training 203

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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Front of House Server POS Systems Reservations 52

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers.

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Regulatory Compliance Workflow Management Front of House Back of House 189

Modern Restaurant Management

OCTOBER 7, 2021

Restaurants are very particular when it comes to cleanliness—from the front of house to the back of house setting. Everyone should follow the proper procedure every day, not just during training sessions. Food Safety and Restaurant Cleanliness. The pandemic has only amplified this behavior.

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Reservations Kitchen Operations Front of House Back of House 196

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cross-contamination.

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Back of House Server Front of House Download 148

Modern Restaurant Management

JUNE 8, 2020

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Beyond real-time chat, some apps also allow restaurants to upload training manuals, create work orders, and manage operations all in one place.

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Sanitation Communication Download Document 202

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Kitchen Automation.

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Back of House Front of House Information Reservations 189

7 Shifts

MARCH 25, 2022

Other back of house roles that are seeing growth include Grill (22%) , Dishwasher (48%), and Prep (19.8%). With the growth of digital ordering and delivery, there is less reliance on more front of house roles, with the brunt of the work being shifted to the kitchen.

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Front of House Back of House Training 148

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key.

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Server Marketing Front of House Back of House 225

Modern Restaurant Management

MAY 7, 2020

There will be staff that don’t come back. Training new people is easier with shorter menus.” The company’s Learning & Development team will continue staff education through a new fundamental training program across the group. Coronavirus-specific training for cleaning, food handling and hand hygiene.

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Sanitation Training Server POS Systems 204

Modern Restaurant Management

JUNE 2, 2021

New tech is not being designed to fully overtake the ordering and paying process, rather, … The need to modernize and adapt to pandemic-related changes; paired with the industry’s pre-COVID pain points such as the high cost of staff turnover (hiring, training, retaining), inability to be more efficient at peak hours, order mix ups, seasonal (..)

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Server Concierge Front of House Back of House 197

Hotel Owner

OCTOBER 23, 2023

The new development programme will offer a wide range of qualifications, including level 2 and 3 front-of-house roles such as team leader, manager, customer service specialist, as well as levels 2 and 5 available in back-of-house and leadership roles, such as commis chef, business administrator and departmental manager.

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Front of House Back of House Customer Service Accounting 93

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. When it comes to running a restaurant, every shift counts. What is a pre-shift meeting and its purpose?

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Scheduling Training Front of House Back of House 158

7 Shifts

MARCH 23, 2022

It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. The training took like an hour for us to pick, pick it up and start using it,” says Buck. We can push out announcements to front of house staff, back house staff, who usually.

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Scheduling Communication Accounting Training 147

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. training, scheduling), and Demand predictions What are the new cybersecurity challenges that result from the adoption of A.I.? How is A.I.

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Front of House Training Information Back of House 117

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling.

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Server Training Front of House Back of House 144

7 Shifts

APRIL 3, 2023

It leads to discrimination, sexism, and sexual harassment , and creates a disparity between the back and front of house. We all know for the longest time that the back of house employees have been underpaid for decades in the restaurant business. Huang intentionally designed the service model to be simple.

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Back of House Front of House Server Budgeting 148

7 Shifts

AUGUST 5, 2020

When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. Many have POS integrations and can automate tickets for the back-of-house (BOH) team.

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Scheduling Training Front of House Budgeting 136

Modern Restaurant Management

JANUARY 11, 2024

For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Stick to Your Core Values Create a plan for how you and your staff must work within the restaurant to get the most out of your employees.

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Budgeting Server Front of House Back of House 166

7 Shifts

AUGUST 5, 2021

Cross-Train Your Employees. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing.

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Scheduling Server Front of House Accounting 148

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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Training Customer Service Communication Information 122

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. Well-trained staff are more knowledgeable about the menu and better at handling customer requests. Well-trained staff are more knowledgeable about the menu and better at handling customer requests.

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Scheduling Reservations Communication Training 158

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. says Rachael Nemeth, CEO, Co-founder of Opus Training. ” As the restaurant industry is going through a period of rapid change, it can be hard to keep up. Servers have become sanitation experts. Make success a conversation.

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Server Front of House Scheduling Sanitation 143

7 Shifts

OCTOBER 12, 2022

Until recently, back-of-house workers were not legally allowed to be included in tip pools. But the Department of Labor and the Fair Labor Standards Act (FSLA) has made it clear that cooks, dishwashers, and their back-of-house coworkers can be included in the tip pool. Tip Pooling by FOH & BOH. Fast Food Restaurants.

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Server Back of House POS Systems Customer Service 146