Modern Restaurant Management

NOVEMBER 15, 2021

Automation can streamline these efforts, as everything from AI-powered training courses to scheduling and onboarding software save time and mitigate friction when introducing new employees. Simplify Front of House Processes. Automation technologies can improve back of house operations as well.

Training 195

Training Front of House Back of House Scheduling 195

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 223

Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

MARCH 1, 2022

Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

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Back of House Training Front of House Scheduling 230

Modern Restaurant Management

JULY 13, 2021

You may have the eye-catching technology guests will notice first, but lack the framework that provides structure and complements your front-of-house initiatives. Many operators say they are looking to bolster their back-of-house capabilities in the coming year. Those needs will help guide where you go next.

Back of House 197

Back of House Budgeting Front of House Scheduling 197

Modern Restaurant Management

MAY 27, 2024

She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management. Applicants only need to insert the bare minimum amount of information to enter the candidate pool.

Scheduling 189

Scheduling Front of House Back of House Information 189

Modern Restaurant Management

OCTOBER 27, 2023

Do the best you can to have your staff to remove items from walls, bar areas, back of house etc. Prepare them before hand and schedule accordingly when this process happens. Front of House Customers will always notice the colors and ambiance of the space when first upon entrance.

Front of House 189

Front of House Back of House Scheduling Budgeting 189

7 Shifts

AUGUST 21, 2024

Similar to how leaving a door open breaks down barriers, using a mobile scheduling and communication app lets staff get in touch with management without obstacles. Your employee scheduling platform may already have this capability built-in so you don’t have to look for a separate tool. DOWNLOAD THE GUIDE 2. Video Version

Communication 148

Communication Scheduling Front of House Back of House 148

Modern Restaurant Management

MARCH 28, 2023

Owners remain grounded in traditional ways of doing business – you have front-of-house staff taking care of the customer from service to payment, and you have back-of-house staff taking care of the food and management. Are you struggling to fill roles in the front-of-house? Back-of-house?

Front of House 185

Front of House Budgeting Back of House Scheduling 185

Modern Restaurant Management

DECEMBER 1, 2021

As such, your first consideration should be getting your scheduling right. They’ll have insights on how best to divide and schedule the components of the full renovation to suit your timing needs. In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor.

Strategic Planning 202

Strategic Planning Front of House Accounting Scheduling 202

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Take the time to schedule regular oneon-one check-ins with your employees. Restaurants can be busy, scattered places. Make Health a Priority.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

FEBRUARY 22, 2022

A recent survey of job holders – including front-of-house and back-of-house restaurant workers – showed that 55 percent were planning to switch jobs, citing “lack of recognition” as the number one reason for the change. These acts of recognition go further than you may think. The Takeaway.

Front of House 208

Front of House Special Events Back of House Events 208

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

Back of House 52

Back of House Front of House Communication Training 52

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House Server POS Systems Reservations 52

Modern Restaurant Management

SEPTEMBER 7, 2021

The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. Some restaurants are increasing wages to at least $15 per hour or experimenting with sharing tips between front of house and back of house to create more of a team environment.

Back of House 208

Back of House Front of House Training Scheduling 208

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. Respondents were a mix of front-of-house and back-of-house employees in 41 U.S.

Front of House 190

Front of House Back of House Communication Scheduling 190

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

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Scheduling Communication Accounting Training 147

Modern Restaurant Management

OCTOBER 25, 2023

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). Unpredictable income and schedule. Working in a restaurant is a marathon, not a sprint. Eventually the weight of it all can take a toll on your emotional and physical wellbeing.

Front of House 188

Front of House Training Workshop Back of House 188

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant Employee Scheduling Software. Not only are pen-and-paper or spreadsheet schedules costly when it comes to your time—they are useless when it comes to data.

POS Systems 148

POS Systems Scheduling Sanitation Back of House 148

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule? A great employee schedule doesn’t just happen. A strong schedule should check each of these boxes.

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. On this note, do not reject someone because of their work-life conflicts; the right scheduling solution can alleviate these problems.

Front of House 158

Front of House Back of House Server Customer Service 158

Modern Restaurant Management

AUGUST 6, 2020

It is recommended to schedule one post per day, since customers correlate recency of posts to whether the restaurant is operating or not. Though restaurant technology has come a long way in improving the front of house customer experience in discovery and delivery, one area of the restaurant that is often overlooked is in the back of house.

Front of House 212

Front of House Back of House Server Scheduling 212

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. For hourly workers, ensuring they have enough shifts scheduled to meet their earnings expectations is critical.

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Server Marketing Front of House Back of House 225

Modern Restaurant Management

DECEMBER 17, 2024

With only half of restaurants using advanced tools like scheduling software and performance tracking, there is a clear opportunity for growth. We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems.

Marketing 167

Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

JUNE 19, 2020

As designers, we will need to develop safe storage solutions and possibly vestibules for back-of-house entrances, if needed. Others include extra wait stations with hand sinks and sanitizing storage or retrofits, as part of the front of house. Is there a design solution that is incorporated into the table or chair?

Sanitation 154

Sanitation Back of House Front of House Budgeting 154

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Builds greater autonomy by giving employees control over their own schedules. Opening a platform for employee recognition, a big-ticket item when it comes to securing employee loyalty. Online ordering allows customers to pick exactly what they want.

Communication 197

Communication Front of House Information Customer Service 197

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Gone are the days of institutional knowledge, or keeping guest preferences in the heads of your front-of-house staff. Partender 3.

Scheduling 148

Scheduling POS Systems Front of House Information 148

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179

Training Front of House Sanitation Back of House 179

Boutique Hotel News

NOVEMBER 14, 2022

At the time, though the topic was not officially highlighted in the schedule, it permeated the conversation throughout the day. When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. If departments received similar wages, multi-skilling would broaden the appeal of roles,” he said.

Events 162

Events Front of House Back of House Book 162

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” See why 500,000+ restaurant pros choose 7shifts for scheduling and team management.

Communication 172

Communication Server Front of House Back of House 172

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

JANUARY 26, 2021

If you haven’t already, set up a basic posting schedule and plan for your social media accounts. The traditional lineup of front of house and back of house is shifting, and will likely not go back to how it was before. Before March of 2020, front of house shifts made up 34% of all shifts.

Front of House 148

Front of House Accounting Back of House Server 148

EATER

AUGUST 10, 2021

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Currently, 886 offers back-of-house employees an hourly wage between $18 to $20, and front of house usually sees a minimum of $25.

Back of House 104

Back of House Front of House Scheduling Server 104

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Teaching and lessons.

Scheduling 158

Scheduling Training Front of House Back of House 158

Modern Restaurant Management

MAY 8, 2024

The results give the green light for certain restaurants to introduce more front-of-house automation. Restaurant leaders already recognize that conflict, and that awareness is driving the rise of fully-automated restaurants as well as increased investment in automation and deprioritization of front-of-house hiring.

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

OCTOBER 30, 2019

These employees primarily include front-of-house staff, such as servers and bartenders. The proposed Rule would see certain changes that could affect how restaurant employers deploy scheduling and pay practices. The exclusion of “supervisors” from tip pools could influence scheduling, staffing and structure.

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Front of House Scheduling Back of House Server 117