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To familiarise staff with the operational aspects of the hospitality industry, including frontdeskoperations, housekeeping standards, and food and beverage management. To enhance cross-departmental communication, ensuring a seamless guest experience.
Duties include strategicplanning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure.
Frontdeskoperations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. A hotel PMS integration refers to the seamless connecting and operating of the PMS system with other softwares.
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