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Diverse careers in hospitality and tourism: match your talents

Les Roches

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

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Insights into hotel management salary and requirements

Les Roches

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

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Everything you need to know about a hotel PMS and what it does

SiteMinder

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. A housekeeping module within your PMS system can connect housekeeping staff to the front-office team. Guests want a seamless check in experience.