Hotel Business

OCTOBER 9, 2024

Mews has released the Mews Terminal S2 to further transform hotel businesses across food and beverage (F&B) and front-desk operations. The Mews Terminal S2 fully integrates with Mews POS, with Mews Payments embedded throughout to ensure seamless staff and guest experiences. according to the company.

Front Desk Operations 59

Front Desk Operations Guest Services Back of House 59

SiteMinder

FEBRUARY 29, 2024

To enhance cross-departmental communication, ensuring a seamless guest experience. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52