Hotel Business

DECEMBER 12, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

Hotel Business

OCTOBER 9, 2024

Mews has released the Mews Terminal S2 to further transform hotel businesses across food and beverage (F&B) and front-desk operations. The platform combines an electronic point-of-sale (ePOS) system with the capabilities of a payment terminal.

Front Desk Operations 59

Front Desk Operations Guest Services Back of House 59

Hotel Business

MAY 16, 2023

How can hotels automate operations using cloud-based hotel management software? When thinking about hotel operation automation, you can break things out into three main buckets: front desk, operations and guest experience.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

Hotel Business

NOVEMBER 10, 2022

Cloudbeds’ customers will have the option to streamline front desk operations such as viewing a guest’s name when they call the front desk, setting voicemail options for extensions, providing housekeeping codes and calling accounting for billing room calls.

Front Desk Operations 52

Front Desk Operations Housekeeping Communication Accounting 52

Les Roches

AUGUST 10, 2023

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52