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Food Safety Never Takes a Holiday 

Modern Restaurant Management

With an influx of customers at peak dining times and an increase in the volume of prep work, some employees may feel pressure to sacrifice food safety for speed. With food at the forefront of the holiday season, restaurant managers should take the opportunity before the rush begins to remind employees of how to prioritize food safety.

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Exploring BOH Operations: Tips and Tools for Efficient Restaurant Management

Synergy Suite

The heart of a successful restaurant often lies in its back-of-house (BOH) operations, where countless processes work seamlessly behind the scenes. What BOH Means in a Restaurant In the restaurant industry, “BOH” stands for “back of house,” the foundational area where the core culinary activities occur.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

Food safety and restaurant cleanliness. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Food Safety and Restaurant Cleanliness.

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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

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How to Create an Allergy-Friendly Environment at Your Restaurant

Modern Restaurant Management

Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts. Back of House. Between Waitstaff and Kitchen Staff.

Server 189
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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

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Who Is Most at Risk in a Restaurant?

EATER

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. A restaurant employee may be more or less likely to catch the novel coronavirus from a customer depending on their position.

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