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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

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Back to the ?Grind? ? Restaurant Reopening Guidelines and PPP Update

Modern Restaurant Management

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house.

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MRM EXCLUSIVE: Three Ways to Bring Your ‘A’ Game to Accessibility 

Modern Restaurant Management

Supplementing or replacing paper menus with portable document format (PDF) digital menus has been a common and easily executed solution. Servers can limit their menu-wrangling with guests, while optimizing contact time to engage, answer questions, upsell or recommend wine choices. Get Rid of PDFs.

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table? Upon returning with drinks, servers ask if the party is ready to order. Scheduling.

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How to Manage Multiple Restaurants and Locations

7 Shifts

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. Restaurant communication tools make it possible for you to share important documents with any or all of your employees from the locations.

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Restaurants Reopen: What Are They Doing?

Modern Restaurant Management

Bar servers will take orders and deliver drinks and food but will not linger across from guests. CDC will feature a link to these guidance documents on their website. Employees wearing masks and gloves. Separate entrances and/or curbside pickup remains for takeout guests. Overnight cleaning crews that are more rigorous and thorough.