Hotel Business

NOVEMBER 15, 2022

By adopting digital document management and removing the file storage room and paper transportation process, hotel companies can have an effective and measurable impact on the environment,” said Ali Moloo, cofounder/CEO, MDO. A sustainable hotel helps care for the planet by consuming fewer resources and avoiding toxic waste.

Document 98

Document Information Communication Training 98

Modern Restaurant Management

OCTOBER 24, 2024

During the pandemic, we implemented a whole-house tip pool and instituted an internal $15 minimum wage. We measured our pay differentials by position, pre-2020 vs. 2023, and we have leveled the playing field between front and back of house employees (previously a >$10/hr gap) and to ensure everyone is making an individual living wage.

Back of House 88

Back of House Article Document Accounting 88

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. Restaurant communication tools make it possible for you to share important documents with any or all of your employees from the locations.

Document 148

Document Communication POS Systems Training 148

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. A restaurant business plan is a document that outlines the various aspects of your restaurant business. Back of the house. Got supporting financial documents, like projected cash flow and a projected income statement?

Document 158

Document Download Marketing Competitive Analysis 158

EATER

JULY 2, 2024

Sue Conley and Peggy Smith, wives and co-founders of Cowgirl Creamery , worked the back-of-house circuit all over the Bay before making cheese. Cheesemaking is time-consuming and temperamental, and aside from scrupulous observation and endless documentation, it requires a willingness to take risks.

Document 136

Document Presentation Accounting Back of House 136

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. This can be on a sheet of paper, on a digital document, or on a whiteboard.

Scheduling 158

Scheduling Training Front of House Back of House 158

The Restaurant Times

SEPTEMBER 23, 2020

To combat conflict in your restaurant, clearly document the roles and responsibilities. Include this information in an employee handbook or post it in the back-of-house, where employees can refer to it, in case of misunderstandings regarding obligations.

Scheduling 98

Scheduling Training Document Communication 98

Modern Restaurant Management

MAY 7, 2020

All XRG employees will undergo extensive training to prepare them for the “new normal” and to ensure everyone – regional directors, executives, general managers, front-of-house and back-of-house staff – is fully aware of the latest guidelines and mandates.

Sanitation 204

Sanitation Training Server POS Systems 204

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Eventually, the mentors should take a back seat and let the trainees interact with customers. Your back-of-house (BOH) team should also have some basic customer service training. What to include in your restaurant onboarding process.

Training 122

Training Customer Service Communication Information 122

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

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Training POS Systems Server Customer Service 78

Restaurant Engine

JUNE 9, 2021

Before you can meet with anyone or apply for equipment financing, you need to have all of your financial documents at the ready. If it’s cosmetic, and back of house, it’s not necessarily a problem. If you’re using it in the front of the house, make sure you can repair any cosmetic issues. 2: Know Your Credit Score.

Maintenance 105

Maintenance Budgeting Back of House Document 105

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond. Brief but thorough.

Document 75

Document Training Reservations Information 75

EATER

APRIL 21, 2021

We were having trouble finding people for both front of house and back of house. Such stories from restaurant owners and workers (and the wider industry conversations they’ve prompted) serve as a reminder of how hard it is to work in restaurants — this year, and always. Michael Schall : “It’s tough in New York.

Front of House 104

Front of House Back of House Document Server 104

7 Shifts

MAY 31, 2021

Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Either way, restaurants benefit from a documented employee training manual to ensure a universal yet customizable approach to new hire onboarding. Employees should also be briefed on all storage matters.

Server 145

Server Scheduling Portion Control Customer Service 145

Hotel Business

NOVEMBER 12, 2024

Stayntouch customers enrolled in Stayntouch Academy 2.0 represents a major advancement in our training capabilities, delivering an elevated, more intuitive learning experience for our customers,” said Priya Rajamani, SVP, implementations and support, Stayntouch.

Training 59

Training Document Property Management Back of House 59

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. You can even share important documents, like updated policies or tax forms. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

POS Systems 147

POS Systems Scheduling Training Reservations 147

Hotel Business

OCTOBER 12, 2023

Over the past decade, MDO has evolved from a hotel-specific digital document storage solution to a holistic hotel data platform serving thousands of hotels. “We are excited about the opportunity to scale the business while continuing to provide first-class service to our hotel partners.”

Guest Satisfaction 64

Guest Satisfaction Document Budgeting Accounting 64

Hotel Business

NOVEMBER 30, 2023

Sales professionals who come to the program with verifiable experience can advance their careers by documenting their skills and efficiently communicating that value to current or potential employers, according to the company. Knowland partnered with a nationally recognized operator of hotels and resorts with over 120 properties in the U.S.

Document 59

Document Communication Back of House 59

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. You can even share important documents, like updated policies or tax forms. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

POS Systems 141

POS Systems Scheduling Training Reservations 141

EATER

JUNE 26, 2020

Since reopening under Florida state guidelines on May 13, Cafe Boulud Palm Beach, which is located in the Brazilian Court Hotel, has seen business in its main dining room jump back to the same level as it was this time last year. Of course, legal frameworks also play a significant role in how people are brought back to work.

Front of House 128

Front of House Server Back of House Document 128

7 Shifts

MARCH 31, 2023

At HSHG, it helped make the case for including the back of house in the tip pool on holidays, since the pay discrepancy was so large. can put financials, we can put our sales spreadsheets, word documents. Then we moved all our shared documents into SharePoint.” So we have all our shift reports that can be searchable.we

Document 78

Document Communication Training Scheduling 78

LimeTray

MAY 28, 2021

Software used by restaurants and cafes all over the world can be divided into two main categories: guest-facing software and back-of-house software. Back-of House Software. All the way from order processing to acquiring new customers, the job is made much easier with the right kind of software. . Staffing and HR Software.

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POS Systems Back of House Accounting Scheduling 52

Hotel Business

MAY 10, 2023

Amadeus customers who use Canary’s new platform will enjoy reduced costs as well as more efficient and secure document signing processes. “We Hoteliers are able to send proposals and contracts directly to clients, who sign and make payments electronically in an entirely contactless, digital experience.

Document 52

Document Communication Property Management Back of House 52

EATER

DECEMBER 21, 2020

This is, of course, classic Chang: to lean into the obvious, to embrace it, and, in the process, to render the accompanying criticism pointless, whether it’s his well-documented love of Bud Light or his passionate embrace of Domino’s pizza. He’s older and wiser, he wants us to know — a cliché, but he really means it. I love teams.”

Accounting 145

Accounting Book Front of House Server 145

Modern Restaurant Management

AUGUST 5, 2020

” General Mills Foodservice, which partners with restaurants to provide back-of-house products, recipe inspiration and culinary support, created the contest to celebrate the creativity and passion of independent operators. Delightree app can also streamline employee onboarding.

Server 210

Server Marketing Bookkeeping Document 210

7 Shifts

OCTOBER 20, 2022

One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. One way to avoid confusion is to document your policy. Federal Tip Pooling Laws. Even if a tip is in cash, you need a record of it.”

Article 78

Article Server Information Document 78

OpenTable

NOVEMBER 21, 2022

It aims to be a tech solution to some of the most common back-office headaches restaurant owners face. Back of House is another good option in this category. You can quickly save text, images, audio, scans, PDFs, and documents. Restaurant owners tend to be people on-the-go.

Scheduling 52

Scheduling POS Systems Back of House Document 52

LimeTray

JANUARY 3, 2025

KOT is a written or digital document that is typically used in restaurants to communicate orders from the front of the house (FOH) to the back of the house (BOH). Time Stamp : It documents when the order was placed, helping you manage wait times and ensure food is served fresh. What is a Kitchen Order Ticket (KOT)?

POS Systems 52

POS Systems Communication Server Kitchen Operations 52

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. Reporting and documentation After completing inspections, hotel inspectors compile and present their findings.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

7 Shifts

MARCH 10, 2022

With Team Communication, you can message individual staff members or the team at large regarding announcements, shift changes, or the sharing of important documents. GoTab provides plenty of other resources for your team, such as a manager app, a KDS for your back-of-house staff, and a host display app.

Scheduling 78

Scheduling Reservations Download Communication 78

SiteMinder

MAY 12, 2023

It’s a way of documenting what records you keep and track to ensure the health of your business. Back of house staff – Things like processing payroll and staff rostering have to be done accurately and efficiently to ensure money doesn’t slip through the cracks. What is the hotel accounting chart of accounts (COA)?

Accounting 52

Accounting Maintenance Document Pricing 52

The Restaurant Times

MARCH 10, 2023

These are the top FOH positions that you’ll need the perfect person for: Manager: The general manager (GM) is responsible for managing the entire restaurant staff , which includes the front and back of house personnel, but they are frequently found in the dining area. How to Optimize Front of House (FOH)?

Front of House 52

Front of House Server POS Systems Reservations 52

Synergy Suite

JUNE 3, 2024

Begin by documenting each sale, recording each account payable, filing vendor invoices systematically, and recording payroll disbursements meticulously. Begin recording each transaction. Every cash inflow and outflow must be accounted for, from the tiniest cash purchase to large-scale vendor transactions and payroll settlements.

Bookkeeping 52

Bookkeeping Accounting Information POS Systems 52

Modern Restaurant Management

JUNE 12, 2020

Stoner's Pizza Joint's Franchise Disclosure Document (FDD) reveals an estimated initial investment range of $90,000 to $206,000 for the first location, including a franchise fee of $25,000. The ideal candidate is a proven, multi-unit operator in the restaurant industry and has a strong knowledge of their market.

L&D 168

L&D Multi-Unit Operations Marketing Training 168

Synergy Suite

FEBRUARY 21, 2023

Kitchen Display System (KDS) Integration with a KDS allows orders to be displayed in real-time in the kitchen, enhancing communication between the front and back of house and reducing errors. Are they proactive in identifying and resolving potential issues before they impact your operations?

POS Systems 52

POS Systems Training Budgeting Reservations 52

SiteMinder

DECEMBER 21, 2023

It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. Send in the documentation or other formal stuff via email, so it doesn’t get lost in the chat. Set up digital and mobile channels to reach all employees, also the non-desk ones.

Communication 59

Communication Information Presentation Front of House 59