Back of House Customer Service Kitchen Operations 
Modern Restaurant Management
DECEMBER 22, 2022
Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. restaurants are operating with 2.8 Across the U.S.,
Modern Restaurant Management
JUNE 30, 2021
Third-party delivery threatens the brand’s relationship with its customers due to the loss of first-party data and control of the customer experience end-to-end, most critically food quality and customer service. Managing down third-party fees will improve margins as labor costs continue to rise.
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Modern Restaurant Management
OCTOBER 7, 2021
A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Kitchen operations. Kitchen Operations. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.
Modern Restaurant Management
MAY 8, 2024
Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customer service. This line is often blurred.
Synergy Suite
OCTOBER 28, 2024
From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. You do need standard operating procedures (SOPs) in your restaurant. Do I Really Need SOPs?
Synergy Suite
MARCH 20, 2024
Front of house staff also work closely with kitchen employees to ensure that orders are delivered promptly and accurately. In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations.
Lithos POS
DECEMBER 19, 2023
To keep kitchen operations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. They communicate with the administrative team, particularly the General Manager, to streamline kitchen operations, implement menu changes, and address any kitchen-related issues.
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