Back of House Customer Service Download 
Modern Restaurant Management
FEBRUARY 15, 2022
With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap.
7 Shifts
AUGUST 21, 2024
DOWNLOAD THE GUIDE 2. For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. The definitive guide to restaurant staff scheduling. When your team doesn’t have to think about how to communicate, they can more easily share and receive information.
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Modern Restaurant Management
JUNE 23, 2022
The Restaurant Job of the Future: Tech-Savvy and Customer-Centric. They may be expected to download staffing apps onto their personal cell phones for communication purposes or smartwatches so cooks and other staff can respond to applications on a wearable device in order to keep their hands free for work.
7 Shifts
SEPTEMBER 26, 2022
What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Edit and download the template on Canva.
7 Shifts
OCTOBER 12, 2022
Until recently, back-of-house workers were not legally allowed to be included in tip pools. But the Department of Labor and the Fair Labor Standards Act (FSLA) has made it clear that cooks, dishwashers, and their back-of-house coworkers can be included in the tip pool. Tip Pooling by FOH & BOH. Fast Food Restaurants.
7 Shifts
NOVEMBER 12, 2020
Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customer service training Customer service is the cornerstone of hospitality. It’s important to train all newcomers on your service standards to make sure they’re giving guests a uniform experience.
LimeTray
JANUARY 31, 2025
Custom restaurant POS software development is becoming a lifeline for businesses that rely on operational efficiency and personalized customer care. The appeal of custom POS solutions is that they’re designed to meet each restaurant’s unique needs, improving everything from customer service to overall productivity.
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