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What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.
Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the frontdeskoperations, including reservations, guest inquiries and room assignments.
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