7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Communicate Clear Expectations and Accountability Creating a positive work atmosphere isn’t all fun and games.

Back of House 110

Back of House Communication Training Scheduling 110

Modern Restaurant Management

MARCH 1, 2022

Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 223

Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

AUGUST 12, 2024

While there are a host of compelling use cases for AI in the restaurant industry, many restaurant operators today are leveraging AI to transform back-of-house operations. Enhance Staffing and Scheduling Staff scheduling is one of the most challenging tasks for restaurant operators.

Scheduling 179

Scheduling Back of House Blog Communication 179

7 Shifts

NOVEMBER 25, 2024

This may seem obvious, but keeping an open communication channel between management and staff is a great way to reinforce the importance of an active staff. There are a handful of scheduling/staff management tools, like 7shifts, proven to cut labor costs and provide more rigid guidelines for your restaurant staff.

Back of House 88

Back of House Training Procurement Server 88

Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. Gives front-of-house teams the resources to provide better customer service. ” Digital Communication Can Increase Customer Loyalty.

Communication 197

Communication Front of House Information Customer Service 197

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Take the time to schedule regular oneon-one check-ins with your employees. Restaurants can be busy, scattered places. Make Health a Priority.

Front of House 208

Front of House Scheduling Back of House Communication 208

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Training 147

InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Preventive maintenance schedules and swift repairs are essential to prevent service disruptions and ensure guest safety. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

DECEMBER 18, 2023

In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting. Looking forward to 2024, operators should prioritize owning their data to stay in communication with loyal customers and offer promotions for repeat business.

Back of House 202

Back of House Communication Scheduling Accounting 202

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule? A great employee schedule doesn’t just happen. A strong schedule should check each of these boxes.

Scheduling 78

Scheduling Server Communication Information 78

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

Back of House 52

Back of House Front of House Communication Training 52

Modern Restaurant Management

MAY 18, 2020

Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment.

Front of House 208

Front of House Back of House Sanitation Information 208

Modern Restaurant Management

JULY 1, 2024

It is important to note that while menu optimization is for the benefit of our customers and our financial bottom line, it should ease the burden of back of house operations. I've found that maintaining open lines of communication with suppliers is key to meeting our menu needs and addressing any potential issues that may arise.

Communication 171

Communication Scheduling Back of House Strategic Planning 171

Modern Restaurant Management

SEPTEMBER 23, 2024

Trying to use a one-size-fits-all approach – Generic training programs can often overlook the specific risks or challenges faced by front and back-of-house employees in a restaurant. For example, consider offering additional paid time off or allowing flexible scheduling to improve employee participation.

Training 180

Training Scheduling Information Back of House 180

Modern Restaurant Management

FEBRUARY 22, 2022

A recent survey of job holders – including front-of-house and back-of-house restaurant workers – showed that 55 percent were planning to switch jobs, citing “lack of recognition” as the number one reason for the change. These acts of recognition go further than you may think. The Takeaway.

Front of House 208

Front of House Special Events Back of House Events 208

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 78

Training POS Systems Server Customer Service 78

Modern Restaurant Management

SEPTEMBER 7, 2021

The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. Some restaurants are increasing wages to at least $15 per hour or experimenting with sharing tips between front of house and back of house to create more of a team environment.

Back of House 208

Back of House Front of House Training Scheduling 208

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Guests were coming in and requesting the clams we didn't have. Chef Patel. Chef Butterfield. Photo by Ruben Cabrera.

Communication 189

Communication Definition Scheduling Back of House 189

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. You should also create a cleaning schedule that assigns specific tasks to designated staff members. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. The digitization of the kitchen and back-of-house continues to accelerate.

Back of House 180

Back of House Pricing Marketing Scheduling 180

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. Respondents were a mix of front-of-house and back-of-house employees in 41 U.S.

Front of House 190

Front of House Back of House Communication Scheduling 190

Modern Restaurant Management

MARCH 11, 2025

Hourly staff is getting more vacation time as well as schedules that fit their lifestyle. Video interviews that can be completed anytime, anywhere remove scheduling barriers, giving both candidates and recruiters greater flexibility while accelerating hiring decisions. – Stewart McClintic, Co-Owner of HQ98.com,

Communication 88

Communication Server Pricing Scheduling 88

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

AUGUST 6, 2020

Customer Communication. Social media presence is free and a great way to remain connected to customers and build a community. It is recommended to schedule one post per day, since customers correlate recency of posts to whether the restaurant is operating or not.

Front of House 212

Front of House Back of House Server Scheduling 212

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. Try 7shifts for free. Try 7shifts for free.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. Try 7shifts for free. Try 7shifts for free.

POS Systems 141

POS Systems Scheduling Training Reservations 141

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Communicate Company Goals and Values. Employees can get them every three months that they stay on. No — not just a paycheck.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

JUNE 8, 2020

Katy: “ Long hours on your feet and irregular work hours and having a different schedule than other people.” Rachel: “Hustle, flexibility, communication and teamwork skills.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. Most days, I barely had an opportunity to sit down.

Server 130

Server Scheduling Communication Front of House 130

Boutique Hotel News

NOVEMBER 14, 2022

At the time, though the topic was not officially highlighted in the schedule, it permeated the conversation throughout the day. Crowley went on to mention that Dalata is revising how management teams communicate with their student employees, opting to interact through technology or via an app instead.

Events 162

Events Front of House Back of House Book 162

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. Scheduling and payroll: Balance staff and business scheduling needs, create optimal shift schedules, and pay wages and salaries.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

NOVEMBER 12, 2020

By providing new employees with an overview of their onboarding schedule, they’ll be better prepared to tackle orientation and training. Schedule trainees and their buddies for the same shifts. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication.

Training 122

Training Customer Service Communication Information 122

Hotelogix

OCTOBER 25, 2024

This includes guest rooms, public areas, and back-of-house spaces. Benefits of Hotel Housekeeping Software 1: Easy to Delegate, Communicate, Organize, and Supervise When is the room going to be ready for the next guest? All of this can be handled right through the app, streamlining communication.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130