Modern Restaurant Management

SEPTEMBER 23, 2024

This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards. The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs.

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Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Reduce total cost of ownership – Choosing a cloud-based software-as-a-service (SaaS) business model saves money. Time to Get Your Head in the Cloud. Bottom line?

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Server POS Systems Information Back of House 203

Hotel Business

SEPTEMBER 10, 2024

Waist apron: Also called food server aprons , this style ties around the waist, offering no upper body protection. Servers and hosts can move freely throughout the dining room, and the apron’s pockets provide space to keep a wine opener, notepad or paper straws handy. Function Restaurants need multiple apron types in their arsenal.

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Front of House Server Back of House Book 59

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Business Savvy.

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Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

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Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Set goals for your staff. Keep calm in these situations.

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Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Tech can also help your restaurant: 1.

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Back of House Front of House Server Budgeting 223

Synergy Suite

MARCH 20, 2024

Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. For any restaurant owner or manager, understanding and managing front of house operations is crucial to the overall success of the business.

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Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. of their sales.

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Server Front of House Back of House Communication 88

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. Protecting people as much as possible, supporting businesses as much as possible, and finding new ways to do that.”.

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Server Back of House Front of House Information 129

Modern Restaurant Management

SEPTEMBER 15, 2023

With more than 750,000 US restaurants using Uber Eats, for example, and another 390,000 using DoorDash, you could lose a lot of business to your competitors if you're unable to take online orders or manage those orders through delivery apps. Your delivery management and online ordering will also be impacted.

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POS Systems Front of House Back of House Server 208

Hotel Business

APRIL 16, 2024

In addition to standard food service POS and hotel PMS integration, Cambria and Radisson hotels will implement Toast Go 2 handhelds for server and bartender use; Mobile Order & Pay at restaurant tables; Toast Online Ordering for in-room dining; Kiosks for lobby marketplaces; Kitchen Display Systems for back-of-house efficiency—including texting (..)

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Back of House Guest Satisfaction Beverage Operations Server 115

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. of their sales.

Server 78

Server Front of House Back of House Communication 78

Modern Restaurant Management

FEBRUARY 7, 2023

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

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Training POS Systems Strategic Planning Back of House 196

Modern Restaurant Management

FEBRUARY 8, 2022

The rule looks at workers through the lens of three main types of work: tip-producing work (serving guests), work that directly supports tip-producing work (preparing to serve guests), and work that is not tip-producing (back-of house tasks and maintenance). Servers wear many hats, and to stay in compliance, need many job codes.

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Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Maintaining a distinct separation between front-of-house and back-of-house.

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Front of House Back of House Sanitation Information 208

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers.

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Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Only 33 percent of global consumers think it’s acceptable for businesses to exclusively use automated tech to deliver personalized recommendations.

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Customer Service Front of House Server Pricing 193

EATER

JULY 7, 2023

These fees, which can range from 3 percent to 20 percent of your total bill, are increasingly ubiquitous as the cost of doing business gets more expensive for restaurants. Shortly after the lawsuit was filed, Jon & Vinny’s updated the disclosure on their receipts , and servers say the new wording has made little difference to diners.

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Server Front of House Pricing Back of House 98

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. and making the restaurant business better for it. As a business model, fast casual restaurants were more suited to adapt to the pandemic.

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Front of House Back of House Server Reservations 78

7 Shifts

NOVEMBER 16, 2021

For example, when guests leave a $20 tip at a restaurant, they might assume the entire amount goes to their server. However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

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Server Communication Back of House Scheduling 78

7 Shifts

APRIL 3, 2023

This is the base of wage inequality in the restaurant business. Often, tips earned by different workers, even those in the same position, can be unequal—based on party size, busy-ness, and sometimes, luck of the draw. For example, someone in the back of the house may get a bump to coincide with learning a new station.

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Back of House Front of House Server Budgeting 148

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. The importance of balancing employee and business needs How to schedule employees effectively: 9 Steps to follow Using 7shifts to make scheduling employees simple Frequently Asked Questions Video version What makes a great employee schedule?

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Scheduling Server Communication Information 167

OpenTable

MARCH 1, 2023

There’s no real business casual standard for restaurants. Office setting, front of house, or back of house? Office setting Though servers and cooks are the first roles that spring to mind when thinking about restaurant jobs, there are many other positions in the business.

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Front of House Server Back of House Bookkeeping 52

7 Shifts

AUGUST 5, 2021

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. Schedule Based on Data.

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Scheduling Server Front of House Accounting 148

Modern Restaurant Management

MARCH 10, 2021

For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Bin management – Imagine a busy shift, and your crew is cooking along.

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Back of House Front of House Information Reservations 189

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. For servers, baristas, and other food industry employees, it can already feel like we’re competing with customers’ phones for their basic respect.

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Server Communication Back of House Download 126

EATER

MAY 3, 2021

For servers and bartenders, fewer patrons means less tips — which means that they’re putting their health at risk while making less money than they would on unemployment. The dangers are even more acute for back-of-house staff, like line cooks and dishwashers. “We We need to make this an attractive business to work in.

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Back of House Server Definition Pricing 145

Synergy Suite

FEBRUARY 21, 2023

The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management. Understanding the type and size of your restaurant business is essential for selecting a compatible POS system.

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POS Systems Training Budgeting Reservations 52

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

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EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

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Server Front of House Back of House Marketing 106

Modern Restaurant Management

NOVEMBER 3, 2020

It’s estimated that in 2019 more than 11,000 lawsuits were filed in federal court for violating the Americans with Disabilities Act (ADA) Title III, with estimated average settlement costs of $16,000 for restaurants and other businesses that are considered open to the public. This doesn’t count lawsuits filed at the state level.).

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Front of House Back of House Download Sanitation 218

7 Shifts

MAY 31, 2021

Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Customers are more likely to speak about their experiences with others when they're negative, as only about one in four consumers would stay silent about a negative interaction with a business.

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Server Scheduling Portion Control Customer Service 145

Modern Restaurant Management

DECEMBER 16, 2021

There is already a significant shift towards automation and robotics taking place in the restaurant industry — accelerated by both the labor shortage and the change in business practices caused by the pandemic. The digitization of the kitchen and back-of-house continues to accelerate.

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Back of House Pricing Marketing Scheduling 180

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. Tourism is a key part of the hospitality industry and offers services to those traveling for pleasure or business. What are front-of-house positions? What is the hospitality industry?

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Travel and Tourism Front of House Back of House Hospitality Management 52

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” Shutterstock.

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