7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Partender.

POS Systems 148

POS Systems Scheduling Sanitation Back of House 148

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Tech can also help your restaurant: 1.

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Back of House Front of House Server Budgeting 223

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 208

Front of House Back of House Sanitation Information 208

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

Server 197

Server Concierge Front of House Back of House 197

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

Server 146

Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. During a busy rush, coordinating these varied tasks can become overwhelming.

Server 180

Server Front of House Back of House Marketing 180

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. How long should restaurant staff training be?

Training 78

Training POS Systems Server Customer Service 78

Modern Restaurant Management

FEBRUARY 8, 2022

The rule looks at workers through the lens of three main types of work: tip-producing work (serving guests), work that directly supports tip-producing work (preparing to serve guests), and work that is not tip-producing (back-of house tasks and maintenance). Servers wear many hats, and to stay in compliance, need many job codes.

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Back of House Maintenance Training Server 197

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. Protecting people as much as possible, supporting businesses as much as possible, and finding new ways to do that.”.

Server 133

Server Back of House Front of House Information 133

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Business Savvy.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

FEBRUARY 7, 2023

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

Training 196

Training POS Systems Back of House Strategic Planning 196

Modern Restaurant Management

NOVEMBER 3, 2020

It’s estimated that in 2019 more than 11,000 lawsuits were filed in federal court for violating the Americans with Disabilities Act (ADA) Title III, with estimated average settlement costs of $16,000 for restaurants and other businesses that are considered open to the public. This doesn’t count lawsuits filed at the state level.).

Front of House 218

Front of House Sanitation Back of House Download 218

Modern Restaurant Management

SEPTEMBER 15, 2023

With more than 750,000 US restaurants using Uber Eats, for example, and another 390,000 using DoorDash, you could lose a lot of business to your competitors if you're unable to take online orders or manage those orders through delivery apps. Your delivery management and online ordering will also be impacted.

POS Systems 208

POS Systems Front of House Back of House Server 208

Modern Restaurant Management

MARCH 10, 2021

For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Bin management – Imagine a busy shift, and your crew is cooking along.

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Back of House Front of House Information Reservations 189

Modern Restaurant Management

SEPTEMBER 23, 2024

This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards. The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs.

Training 180

Training Scheduling Information Communication 180

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Set goals for your staff. Keep calm in these situations.

Budgeting 166

Budgeting Server Front of House Back of House 166

Modern Restaurant Management

AUGUST 6, 2020

We’ve found that restaurants that offer family-style meals find more success since people are at home with their children, looking to save time and support local businesses. Technology can help streamline ordering for free, save time and remove errors to help a restaurant’s bottom line and manage their business more effectively.

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Front of House Back of House Server Scheduling 212

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Only 33 percent of global consumers think it’s acceptable for businesses to exclusively use automated tech to deliver personalized recommendations.

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

Communication 172

Communication Server Front of House Back of House 172

7 Shifts

AUGUST 5, 2021

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. Schedule Based on Data.

Scheduling 148

Scheduling Server Front of House Accounting 148

EATER

MAY 3, 2021

For servers and bartenders, fewer patrons means less tips — which means that they’re putting their health at risk while making less money than they would on unemployment. The dangers are even more acute for back-of-house staff, like line cooks and dishwashers. “We We need to make this an attractive business to work in.

Back of House 145

Back of House Server Definition Pricing 145

Modern Restaurant Management

DECEMBER 16, 2021

There is already a significant shift towards automation and robotics taking place in the restaurant industry — accelerated by both the labor shortage and the change in business practices caused by the pandemic. The digitization of the kitchen and back-of-house continues to accelerate.

Back of House 180

Back of House Pricing Marketing Scheduling 180

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers.

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Sanitation Back of House Accounting Maintenance 98

7 Shifts

MAY 31, 2021

Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Customers are more likely to speak about their experiences with others when they're negative, as only about one in four consumers would stay silent about a negative interaction with a business.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

MARCH 20, 2020

Restaurant status by state Off-premise consumption of your restaurant’s food is the silver lining for your business during this otherwise dark time. However, not all restaurants were intended to be takeout-first businesses, so getting your regulars to associate your name with to-go food might seem like a challenge.

Sanitation 146

Sanitation Back of House Front of House Server 146

Hotel Business

DECEMBER 2, 2024

Our microfiber bar mops outlast cotton bar mops 10 to 1 for ultimate reliability during a busy holiday season. Similarly, you’ll need more kitchen towels for back-of-house cleaning and sanitation to keep up with food prep and dishwashing tasks. Not only can you expect more spills, but also more glasses to wipe down each shift.

Front of House 59

Front of House Catering Events Sanitation 59

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Labor shortages necessitate a strategic business shift to focus on holistic employee satisfaction and well-being, including the expansion of employee benefits.

Communication 88

Communication Server Pricing Scheduling 88

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 109

Server Front of House Back of House Marketing 109

7 Shifts

APRIL 3, 2023

This is the base of wage inequality in the restaurant business. Often, tips earned by different workers, even those in the same position, can be unequal—based on party size, busy-ness, and sometimes, luck of the draw. For example, someone in the back of the house may get a bump to coincide with learning a new station.

Back of House 148

Back of House Front of House Server Budgeting 148

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. For servers, baristas, and other food industry employees, it can already feel like we’re competing with customers’ phones for their basic respect.

Server 131

Server Communication Back of House Download 131

Hotel Business

APRIL 16, 2024

In addition to standard food service POS and hotel PMS integration, Cambria and Radisson hotels will implement Toast Go 2 handhelds for server and bartender use; Mobile Order & Pay at restaurant tables; Toast Online Ordering for in-room dining; Kiosks for lobby marketplaces; Kitchen Display Systems for back-of-house efficiency—including texting (..)

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Back of House Beverage Operations Guest Satisfaction Server 115

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers.

Front of House 128

Front of House Server Back of House Document 128

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. The importance of balancing employee and business needs How to schedule employees effectively: 9 Steps to follow Using 7shifts to make scheduling employees simple Frequently Asked Questions Video version What makes a great employee schedule?

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Scheduling Server Communication Information 167

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

DECEMBER 8, 2020

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training.

Front of House 148

Front of House Server Events Special Events 148

Modern Restaurant Management

MAY 7, 2020

Bar servers will take orders and deliver drinks and food but will not linger across from guests. Datz’s guidelines will continue, along with some new practices, as locations return to normal business operations, including: Datz locations, including Datz and Dough in Tampa and Datz and Dr. BBQ in St.

Sanitation 204

Sanitation Training Server POS Systems 204