7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. In-n-Out Burger, for example, offers flexible scheduling to accommodate workers in school or those who have childcare needs.

Back of House 110

Back of House Communication Training Scheduling 110

Modern Restaurant Management

SEPTEMBER 29, 2020

Next, posting a paper-based schedule in one communal spot (like a breakroom) forces employees to come into the workplace to see when they’re going to work. They might even have to come back when the schedule changes or when they need to request time off. Such a practice can cause a significant amount of risky contact.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Modern Restaurant Management

AUGUST 12, 2024

While there are a host of compelling use cases for AI in the restaurant industry, many restaurant operators today are leveraging AI to transform back-of-house operations. In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor.

Scheduling 179

Scheduling Back of House Blog Communication 179

7 Shifts

NOVEMBER 25, 2024

Keeping your staff busy and happy is guaranteed to provide the feeling of fulfillment many operators in the foodservice industry don’t think about. A busy staff means productive staff, which is good for business. According to Forbes , 50% of employees waste parts of their day on their phones.

Back of House 88

Back of House Training Procurement Server 88

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

JULY 13, 2021

You may have the eye-catching technology guests will notice first, but lack the framework that provides structure and complements your front-of-house initiatives. Working to create a comprehensive restaurant technology ecosystem is critical to ensuring long-term success of your business. Those needs will help guide where you go next.

Back of House 197

Back of House Budgeting Front of House Scheduling 197

Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

APRIL 19, 2021

Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. Rather than rely on manager estimates, you can harness your data and get optimized schedules based on your forecasted sales. From a corporate level, this reporting can give a better snapshot of overall business health.

Scheduling 189

Scheduling Back of House Information 189

Modern Restaurant Management

MAY 27, 2024

What can restaurant operators do to attract and retain talent for the busy season ahead? She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management.

Scheduling 189

Scheduling Front of House Back of House Information 189

7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 208

Front of House Back of House Sanitation Information 208

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. What is a Restaurant Business Plan? Restaurant Business Plan Sample Outline.

Document 158

Document Download Marketing Competitive Analysis 158

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. Now, this revolution is extending to the back-of-house.

Marketing 167

Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Restaurants can be busy, scattered places. Show Some Love!

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. Back-of-house?

Front of House 185

Front of House Budgeting Back of House Scheduling 185

7 Shifts

AUGUST 21, 2024

Similar to how leaving a door open breaks down barriers, using a mobile scheduling and communication app lets staff get in touch with management without obstacles. Your employee scheduling platform may already have this capability built-in so you don’t have to look for a separate tool. DOWNLOAD THE GUIDE 2.

Communication 148

Communication Scheduling Front of House Back of House 148

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule?

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

DECEMBER 1, 2021

As with so many other areas of your business, your updates can significantly benefit from applying a little strategy to the process. Timing is everything in most areas of business. As such, your first consideration should be getting your scheduling right. Your back-of-house equipment may well be long overdue for upgrades.

Strategic Planning 202

Strategic Planning Front of House Accounting Scheduling 202

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. The Resilience of the Franchise Model The franchise model remains one of the best business structures in today’s restaurant landscape.

L&D 167

L&D Marketing Pricing Catering 167

Modern Restaurant Management

NOVEMBER 15, 2021

Automation can streamline these efforts, as everything from AI-powered training courses to scheduling and onboarding software save time and mitigate friction when introducing new employees. Automation technologies can improve back of house operations as well. Optimize Food Safety Protocols. billion tons and costing companies $1.2

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Training Front of House Back of House Scheduling 195

InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Preventive maintenance schedules and swift repairs are essential to prevent service disruptions and ensure guest safety.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. Why is Back of House Important?

Back of House 52

Back of House Front of House Communication Training 52

Modern Restaurant Management

SEPTEMBER 23, 2024

This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards. The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs.

Training 180

Training Scheduling Information Back of House 180

Hotel Business

OCTOBER 29, 2024

And it’s up to the managers on and off property to create a positive working environment for their employees to keep them happy and in-house. “As a leader, you have to genuinely care about people, and if you don’t, you’re in the wrong business,” said Perelmuter.

Scheduling 59

Scheduling Concierge Download Accounting 59

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Training 147

Modern Restaurant Management

DECEMBER 18, 2023

In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting. Looking forward to 2024, operators should prioritize owning their data to stay in communication with loyal customers and offer promotions for repeat business.

Back of House 202

Back of House Communication Scheduling Accounting 202

Modern Restaurant Management

NOVEMBER 27, 2024

Eighteen percent reported that higher food costs were the number one obstacle to growing their business right now. Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent).

Back of House 88

Back of House Catering Budgeting Pricing 88

Modern Restaurant Management

SEPTEMBER 7, 2021

The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. However, as all restaurant operators know, this uptick in business has come with staffing challenges. The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers.

Back of House 208

Back of House Front of House Training Scheduling 208

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. The digitization of the kitchen and back-of-house continues to accelerate.

Back of House 180

Back of House Pricing Marketing Scheduling 180

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Partender 3.

Scheduling 148

Scheduling POS Systems Front of House Information 148

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

Server 225

Server Marketing Front of House Back of House 225

Modern Restaurant Management

AUGUST 6, 2020

We’ve found that restaurants that offer family-style meals find more success since people are at home with their children, looking to save time and support local businesses. It is recommended to schedule one post per day, since customers correlate recency of posts to whether the restaurant is operating or not. Optimize Inventory.

Front of House 212

Front of House Back of House Server Scheduling 212

Modern Restaurant Management

JULY 1, 2024

It is important to note that while menu optimization is for the benefit of our customers and our financial bottom line, it should ease the burden of back of house operations. How important is building relationships with local businesses either to pool resources or focus marketing efforts?

Communication 171

Communication Scheduling Back of House Strategic Planning 171

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Builds greater autonomy by giving employees control over their own schedules. The real money is with repeat business. It’s a sustainability issue, but it also impacts the business’s profit margin.

Communication 197

Communication Front of House Information Customer Service 197

Modern Restaurant Management

JUNE 15, 2020

While some states are allowing restaurants to resume business, others are delaying this process until later phases in their reopening plans. It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way. Serving up Cleanliness.

Training 179

Training Front of House Sanitation Back of House 179

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Use it wisely!

Scheduling 158

Scheduling Training Front of House Back of House 158