Hotel Business

JANUARY 15, 2025

We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview.

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Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors.

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Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. Back-of-house?

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Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Manage and market your menu with ease.

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Modern Restaurant Management

JULY 27, 2021

This shift is breaking new ground for business owners and changing how employees experience their work. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Want to be Tech-Savvy? Start with Your Staff.

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7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Partender.

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Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult. That system needs access to the internet in order to keep functioning.

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Modern Restaurant Management

DECEMBER 1, 2021

As with so many other areas of your business, your updates can significantly benefit from applying a little strategy to the process. Timing is everything in most areas of business. If you have consistently busy periods, you may need to make your renovation in stages. Knowing the Right Time. Arranging Your Finances.

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Modern Restaurant Management

JUNE 23, 2020

Business begins at the endpoint, especially in food service and hospitality. The architecture can be used in both front-of-house and back-of-house applications to create an experience that is consistent from the kitchen all the way to the guest dining tables, and save valuable time and money. Focus on the Endpoint.

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Modern Restaurant Management

JULY 29, 2020

Determining your own standards allows you to focus on specific data points, especially data points unique to your business. Use Front and Back-of-House Dashboards to Stay Aligned. By using back-of-house dashboards to track sanitization compliance, you can easily keep staff in the loop.

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Modern Restaurant Management

MAY 22, 2024

Red Lobster filed for relief under Chapter 11 of the Bankruptcy Code andintends to use the proceedings to drive operational improvements, simplify the business through a reduction in locations, and pursue a sale of substantially all of its assets as a going concern. How does Subway fit in with Roark’s other restaurant holdings?

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Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Role of AI in Front of House. Role of AI in Back of House.

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Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Back-of-House. Returning to Henry, let’s take a step back and follow along through the back-of-house. Henry is ready to order some dinner.

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Modern Restaurant Management

MAY 27, 2024

What can restaurant operators do to attract and retain talent for the busy season ahead? She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management.

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Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Restaurants can be busy, scattered places. Show Some Love!

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Front of House Scheduling Back of House Communication 208

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. Why is Back of House Important? And, well, every world needs its own lingo.

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Modern Restaurant Management

SEPTEMBER 9, 2024

While our primary focus is on the back-of-house (BOH)—from food preparation to cleaning—we foresee that labor shortages and rising minimum wages will continue to challenge the industry. Restaurants need to remain profitable, and lowering food quality is not a viable solution.

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Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. Now, this revolution is extending to the back-of-house.

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Modern Restaurant Management

NOVEMBER 3, 2020

It’s estimated that in 2019 more than 11,000 lawsuits were filed in federal court for violating the Americans with Disabilities Act (ADA) Title III, with estimated average settlement costs of $16,000 for restaurants and other businesses that are considered open to the public. This doesn’t count lawsuits filed at the state level.).

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Modern Restaurant Management

MARCH 22, 2023

IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time. In addition to alleviating the pain points of staff who are currently stretched thin, IoT solutions can provide value for other areas of the business as well.

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The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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Front of House Server POS Systems Reservations 52

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. But in a ghost kitchen, employees are the customer.

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Modern Restaurant Management

JUNE 8, 2020

Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. However, it won’t be business as usual. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Though a handful of U.S.

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Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. There’s more pressure than ever for restaurants to live up to guest expectations, secure rave reviews and drive repeat business. Washing Away Profits.

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7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business.

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Modern Restaurant Management

SEPTEMBER 7, 2021

The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. However, as all restaurant operators know, this uptick in business has come with staffing challenges. The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers.

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Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. Respondents were a mix of front-of-house and back-of-house employees in 41 U.S.

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Front of House Back of House Communication Scheduling 190

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

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Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

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Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application.

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7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Business Savvy.

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Back of House Server Front of House Download 148

Modern Restaurant Management

DECEMBER 14, 2023

Breaking up your workflow across front of house, back of house, and restrooms can help your staff confidently deliver a great meal and a memorable guest experience. Front of House The front of the house is the first part of your establishment that guests see.

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Modern Restaurant Management

AUGUST 6, 2020

We’ve found that restaurants that offer family-style meals find more success since people are at home with their children, looking to save time and support local businesses. Technology can help streamline ordering for free, save time and remove errors to help a restaurant’s bottom line and manage their business more effectively.

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Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. The real money is with repeat business. It’s a sustainability issue, but it also impacts the business’s profit margin. In a normal year, restaurants must find ways to build customer loyalty, reduce turnover, and stay in business.

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Modern Restaurant Management

JUNE 15, 2020

While some states are allowing restaurants to resume business, others are delaying this process until later phases in their reopening plans. It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way. Serving up Cleanliness.

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Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. AI and digital technology aren’t just for the front of house. Source More Smartly by Linking FOH to the BOH.

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