Remove Back of House Remove Budgeting Remove Server
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Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? So, which back of office trends should restaurant ownership and management be concerned with heading into 2023? More Equitable Compensation In years past, front of house personnel – servers, bussers, hostesses, etc.

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Ambient Tech Is The Future of Restaurants

Modern Restaurant Management

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Too Much Tech Is Not a Solution.

Server 243
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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Tech can also help your restaurant: 1.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

Staffing also required adjustments, as many longtime servers hesitated to return. For the most part, things have gone back to normal. Of course, budgets were tight, and keeping up with shifting trends and algorithm changes felt like a full-time job. Now, five years later, business has largely returned to normal.

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Forged in the Fire: True Hospitality Born from Camaraderie and Respect

Modern Restaurant Management

As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef. Shouting, “I need a med-well steak on the fly; forgot to ring it in!”

Server 188
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Restaurants Count on Cloud for Improved Operations and Customer Experience

Modern Restaurant Management

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Same thing with locations – which ones are turning a profit or are draining the budget?

Server 203
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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.