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Restaurants, in particular, may resort to double shifts during peak seasons or special events when an increased workforce is necessary to handle the customer surge. SynergySuite: We’ve Got Your Back of House At SynergySuite , we understand the immense challenges of managing employee scheduling.
He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.
Forced to enter quite literally through the back-alley door, Estela serves as guide into this bustling world of hierarchical division — front of house versus back of house, worker versus manager, American versus foreign-born. Their differences are again symbolic of larger ones.
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