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What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.
The heart of a successful restaurant often lies in its back-of-house (BOH) operations, where countless processes work seamlessly behind the scenes. BOH operations encompass everything from food preparation to staff coordination, ensuring the kitchen runs smoothly while supporting the front-of-house (FOH) staff.
Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?
If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. Front office department. Hotel manager (or front of house manager). IT manager.
What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions?
This involves reading restaurant management blogs and news publications, taking relevant classes and courses, and attending industry events and trade shows. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Operations This is the catch-all of all restaurant manager responsibilities.
Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.
This article will delve into the essentials of mastering restaurant SOPs, offering checklists to benefit every aspect of your operation, including front-of-house and back-of-house prep, kitchen operations, and employee training. What Is Standard Operation Procedure (SOP)?
In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do.
Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.
Heres a curated list of commonly used terms to help you navigate the culinary world: Back of the House The back of house (BOH) includes areas like the kitchen and dishwashing space, which are crucial for food preparation and cleaning. It applies to both kitchen and front-of-house staff facing peak business pressures.
In this blog, we are going to cover everything that you need to know about restaurant automation. In this blog, we are going to discuss What is restaurant automation? Front-of-house These tools help you to manage your restaurant’s front-of-house business operations. Back of house 1.
Kitchen Communication Efficient communication between the front-of-house and back-of-house is crucial for maintaining a smooth workflow. Clover is recognized for its sleek hardware options, robust reporting capabilities, and its ability to handle both front-of-house and back-of-house operations.
Front-of-House Components of a POS System for Restaurants . Moving from front-of-house functions to back-of-house, another key element of a complete POS system for restaurants is a KVS. The Software. The ideal POS solution begins with the software. Kitchen Video Display Systems.
In this blog, we are discussing: The reason behind the labor shortage The pandemic affect How important is an employee to a restaurant How the labor shortage could affect your restaurant Where are they and how to attract them Tips to attract laborers to your business How to solve the labor shortage issue by relying on technology.
With so much on the line, restaurant owners should seize the moment by strategizing ahead of time to guarantee a happy holiday season for everyone from the dining room to the back of house. Crowds will swell on the weekends and after work, but prepare for earlier upticks as people clock off to kick back inside your four walls.
It ensures consistent and efficient operations, enabling seamless communication between front-of-house and back-of-house staff. Streamlined Operations A multi-channel POS system consolidates orders, payments, and inventory management across different sales channels, reducing complexity and minimizing errors.
That’s why we’ve created this blog: to point you in the right direction and let you know where you should be looking to find help and advice. They can be at times more dense and complex than a blog but the hotel industry can be the same, so tackling some of your business strategies with the help of an eBook is very effective.
Effective communication among your employees is crucial, and the KDS fosters better communication between front-of-house and back-of-house staff. and building strong communication between your front-of-house and back-of-house.
This involves reading restaurant management blogs and news publications, taking relevant classes and courses, and attending industry events and trade shows. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Operations This is the catch-all of all restaurant manager responsibilities.
In this blog, we’ll explain and explore table management systems, what you should look for when selecting one, and how they can work together with your restaurant reservation system to improve customer satisfaction, make your employees more efficient, and increase your profits.
The following blog explores the role of Kitchen Order Tickets in restaurant operations, its components, and the advantages of adopting digital KOT systems for your restaurant business. So, what is KOT, and why is it crucial for the restaurant industry? What is a Kitchen Order Ticket (KOT)?
It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality.
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management.
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management.
Accounting systems should provide tools to accurately track and report tips received by employees, including the allocation of tips among front-of-house and back-of-house staff as required by applicable laws. Tip Reporting Restaurants must comply with regulations related to tip reporting and taxation.
Hoteliers depend on this technology to run seamless front-of-house operations, including front desk management and back-of-house operations, such as reporting. Technology drives everything we do in our daily lives, so having top-of-the-line software in place can enhance your business model immensely.
Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness.
Integration with kitchen management software allows for real-time order updates, order prioritization, and improved communication between the front-of-house and back-of-house teams. This integration enhances order accuracy, reduces preparation time, and improves overall kitchen efficiency.
A former front-of-house employee who left in 2020 says, “The goal is for us all to go out and take what we’ve learned and do great things, but what are we learning? In March of 2014, Schaible says he went to a house party that was attended by most of the restaurant’s back-of-house staff.
Building Reverence in an underserved community was important for the improvement of the community and building in a predominately African American community was personally important for me,” he wrote in a blog post last year. A cook at the Shack prepares one of the smashburgers that became a staple of its COVID-19 takeout menu.
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