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This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft. Focusing on training housekeeping staff at your hotel and using effective strategies for front desk operations can help identify and prevent such activities, ensuring better accountability and control.
NB: This is an article from the Hotel Financial Coach Subscribe to our weekly newsletter and stay up to date What’s your imagination telling you that’s wrong in your hotel that holds you back from owning your departmental expenses and payroll? 4 Excuse – No one is training me. Now I bet you’re wondering, excuses for what?
NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Market conditions can change quickly, affecting a propertys performance in ways you didnt see coming and catching you unprepared. Optimize resources: Improve efficiencies in hiring, training, and scheduling.
NB: This is an article from Chekin Subscribe to our weekly newsletter and stay up to date One effective strategy that has gained traction in recent years is the implementation of early check-in and late check-out options. These services not only enhance the guest experience but also create additional revenue streams for your business.
NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters. The problem is that most front desk staff no longer receive training in these areas.
NB: This is an article from Revenue Generation Subscribe to our weekly newsletter and stay up to date However, for all of the times Ive encountered the term AI in passing, mentions of Citizen Data Science pale in comparison. Citizen Data Science Defined So what is Citizen Data Science, or similarly, a Citizen Data Scientist?
Read more articles from Right Revenue The post How To Increase Your ADR – Part 3 (Take A Walk) appeared first on Revenue Hub. If you missed it, you can read it here.
NB: This is an article from the Pedowitz Group Subscribe to our weekly newsletter and stay up to date This evolution significantly shifts from traditional pricing models to sophisticated, data-driven approaches that enhance revenue management and guest satisfaction.
While my argumentation in favor of including periodic sources of high-quality and properly cooked animal meats and organs is subject for a whole other lengthy article, if you take away nothing else from this particular essay its to include more mushrooms in your diet.
NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date Now, it is introducing significant updates to its review scoring system, and this change marks a watershed moment – particularly for hotels that havent been leveraging ReviewPros GRI.
NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date Surely, meeting these standards is important, and therefore it is essential that all staff are well-versed in the requirements. Train your team on the “whys” behind the “what’s.”
NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Yet, only 30% of hotels use one, in fact according to a Skift survey only 10% use advanced RMS tools. Read the full article at LodgIQ The post Only 30% of Hotels Use an RMS: Are They Just Too Complicated?
Imagine how much depends on the quality of training your line personnel receives: your hotel brands reputation, your customer loyalty and your operational efficiency. Organizing continuous, effective training for your line staff in an often hectic, pressured, specifics-dependent and fluid environment such as a hotel is not easy.
NB: This is an article from Xotels Subscribe to our weekly newsletter and stay up to date Well, buckle up, because Im about to spill the beans on how to squeeze every last penny out of your hotel venture. Dont Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services.
NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These include analyzing existing processes, efficiently utilizing data, involving and training employees, and addressing data protection and transparency.
NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Maybe you were traveling, off-site, or simply away when an opportunity or threat presented itself. In this article, Ill show you why modern revenue management must be mobile, reactive, and decentralized.
NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date With the increasing technological presence in both private and professional life, the search for innovative solutions is increasingly leading to Artificial Intelligence (AI).
The big opportunity for hotels and resorts therefore resides in wellness programming that caters to the management and amelioration of this pain by way of various forms of physiotherapy, massage therapy, mobility training, isometrics, yoga, pilates, stretching classes, aquafit classes and tai chi.
In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. Step 3: Train Your Staff for AI Integration Staff training is essential for a smooth transition.
NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date We highlight three significant hurdles they face, providing insights into why these challenges exist and how revenue managers can position themselves and their hotels for success. This frees up time for analysis rather than manual cleanup.
In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. Gradually, states let operations resume, but no matter where you are, we are all now in the same boat: no staff!
In this article, we’ll uncover the main causes of hotel chargebacks and share practical, step-by-step strategies to prevent them. Train Your Staff to Prevent Chargebacks Your hotel staff plays a crucial role in preventing chargebacks. Proper training ensures they follow best practices during guest interactions.
NB: This is an article from RMS Cloud Subscribe to our weekly newsletter and stay up to date Like most things in business, good marketing for hotels, serviced apartments, or parks starts with insights, also known as the data. Took a tube/train/bus? Event or occasion: What prompted the trip? A special wedding anniversary?
Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. During the training, encourage employees to document physically demanding job duties such as heavy lifting to help identify and plan around potential injury risks. Foster Good Hygiene.
NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date On one side, advanced technology delivers unprecedented convenience, efficiency, and personalization. Read more articles from Infor The post How GenAI Reinvents Revenue Management appeared first on Revenue Hub.
As frequent readers of my monthly trainingarticles know, I have been a huge advocate of using a “tech for touch” approach for many years. In trainingarticles, webcasts, and in my on-site hotel sales training workshops, I have provided suggestions for using video email apps to put the “people parts” back into hotel sales.
In this article: What strategies do you use to motivate and engage your restaurant employees? Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training?
It’s like training a pilot to fly but not teaching them how to fuel the plane or maintain it. Sysco, US Foods, and similar distributors have multiple revenue streams, but in this article, we’ll focus on one of their biggest sources of income: margins. They can get off the ground, but staying airborne? billion for yourself.
Additionally, attending live demonstrations, industry trade shows, or EcoChef-certified training sessions can provide deeper insights. I have personally experienced kitchens exceeding 130F and a New York Times article from August 2023 talked about just this issue and the dangers it poses. Induction also keeps kitchens cooler.
I have always been a huge fan of articles written by Alan Young, CEO of Puzzle Partner, but I was super happy to read his most recent article entitled Has the ‘New’ Service Culture Become the ‘No’ Service Culture? How much formal training have you put your staff through on these subjects? In this publication.
NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date But does merely filling rooms lead to healthy profits, better customer experiences, or sustainable growth in the long run? Focusing primarily on occupancy-based KPIs can narrow the view of a hotel’s performance.
It is not enough to simply have one on hand, in fact it’s vital that staff is trained on protocols in the event of a kitchen fire. Employee training should ensure that everyone in the kitchen knows how to use the fire extinguisher. Class K extinguishers are designed for use on fires involving cooking grease, oils or fats.
While we all inherently grasp that there are applications far more advanced than these already-advanced functionalities, standing above the rest are the AI agents that can be trained to perform specific and rather complex tasks.
In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Regular training and spot-checks also help maintain consistency, leading to better control over pour costs and higher profitability for your bar. Use pour spouts or jiggers to measure each drink accurately.
In my last article I talked about how busy our restaurants will be. Training, Training, Training … Making Current Staff and Managers Better. Recommendation : Train your bussers in best clearing and cleaning practices to show that you are looking out for them and your customers. A totally avoidable disaster.
The pink and blue horse illustration at the top of this article is not clickbait. Training new people is easier with shorter menus.” The company will bring back furloughed employees and look to make new hires as necessary to prepare and train staff for reopening. There will be staff that don’t come back.
Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. Imagine a local personal trainer that works via in-person training sessions exclusively.
The problem this article addresses is the trickle-down of the “great resignation.” There are a few reasons: New employees often lack training; ill-equipped and inexperienced workers sustain more injuries trying to use machinery or tools with which they are not familiar.
Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. This article is not a template. This article is not intended to give legal opinions or provide any kind of legal counsel. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access.
In this article: How do you handle inventory management to keep the bar always adequately stocked? As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. Training is a crucial restaurant management skill.
NB: This is an article from Flyr for Hospitality , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Specifically, Deep Q-learning (DQN) augmented with batch constraints (BCQ) can offer robust solutions. To overcome these challenges, deep reinforcement learning (RL) presents a compelling alternative.
In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article. This is a trend I hope will go away.
NB: This is an article from Cayuga Hospitality Consultants Subscribe to our weekly newsletter and stay up to date Your Single Largest Account is at your Front Desk by Converting More Reservation Inquiries And this is the best form of revenue….the Where can you find this low-lying fruit and how can you harvest it?
NB: This is an article at Catala Consulting Subscribe to our weekly newsletter and stay up to date Conversely, a negative experience at check-in can result in dissatisfied guests, leading to potential revenue losses. Reception staff should be trained to actively seek feedback and communicate it to management.
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