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Customer service management with a people-first hospitality touch

Hospitality Net

In this article, we will explore the importance of people-centricity in customer service management and how it can be applied to improve customer experiences. We will also discuss practical approaches to gathering customer feedback and how a hospitality approach can elevate customer service quality in any sector.

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Omnichannel Communication: The Game-Changer Hotels Need Now

Revenue Hub

NB: This is an article from Asksuite This has compelled travelers to seek immediate responses regardless of where they are on the buying journey. The surge in customer service channels presents an unprecedented challenge for hoteliers, as their response time window starts to dwindle.

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The Essential Handbook to Florida Restaurant Labor Laws

7 Shifts

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry.

Article 88
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How to become a Food and Beverage Manager

Les Roches

Within hospitality, food and beverage services are some of the most common. But how do you get into managing these establishments? In this article, we’ll cover everything you need to know to kick-start your career in food and beverage management. . What is food and beverage management?

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Ring-spun cotton towels vs. 100% cotton towels

Hotel Business

View article on venusgroup.com The post Ring-spun cotton towels vs. 100% cotton towels appeared first on hotelbusiness.com. Need help deciding what’s best for your business? Call 800.421.6599 or email us at sales@venusgroup.com to speak with one of our textile experts.

Article 59
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How to be a restaurant manager

Les Roches

Managing a successful restaurant is a challenging role. In this article, we will explore how to be a restaurant manager , including some key responsibilities and skills, and we’ll also provide some guidance on how to become the general manager of a restaurant.

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Restaurant Compliance: Strategies for Success and Risk Mitigation 

Synergy Suite

This article delves into the various facets of compliance that restaurateurs must consider in today’s fast-paced food industry. Consequently, restaurant compliance shapes the framework within which food service managers operate, aiming to meet and exceed food safety expectations and protect the restaurant’s long-term viability.