Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. A friend of mine recently told me that her group had reservations for a large party on a Sunday night at one of their favorite restaurants. She called to confirm the reservation on Friday only to be told that the restaurant is no longer open on Sundays.

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Server Reservations Sanitation Training 186

Hotelogix

SEPTEMBER 12, 2024

  This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookings and gather positive feedback using tools like Hotelogix Reputation Management. They may become as important as a feedback online reservation software. 

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Hotelogix

FEBRUARY 4, 2024

In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about.   Reservation management: This feature allows you to manage all your reservations from a single dashboard. One way to make your job easier is to Implement hotel management software.

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Housekeeping Maintenance Reservations Accounting 147

InnQuest

SEPTEMBER 26, 2023

This article aims to provide valuable management tips for hoteliers to help them make the most of their time and improve overall efficiency. Utilize hotel management software to streamline booking processes, track guest information and manage reservations efficiently.

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Scheduling Blog Book Reservations 219

Revenue Hub

NOVEMBER 22, 2024

But with greater options for reach comes a critical question: NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Are all hotel distribution channels equally profitable? Website: A reservation through your hotel’s website is processed by an integrated booking engine.

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Reservations Book Article Property Management 91

Revenue Hub

JANUARY 15, 2024

NB: This is an article from Canary Technologies A well-written hotel email template, ready to customize at a moment’s notice, helps you improve communication with guests, stay on brand and respond faster. Reservation confirmation email template Subject: Your Reservation Is Confirmed! Your reservation for [dates] is confirmed.

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Communication Reservations Customer Service Article 102

Revenue Hub

FEBRUARY 6, 2024

By mitigating these friction points, hotels can not only elevate their online reservation experience for customers but also significantly enhance their bookings. Read the full article at Lighthouse The post Optimizing Hotel Bookings: How to Solve Booking Inefficiencies appeared first on Revenue Hub. But not all will.

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Book Reservations Guest Satisfaction Article 94

Hotelogix

OCTOBER 13, 2023

But a certain guest who has made a reservation has not yet turned up. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels. A no show hotel reservation is probably a Hotelier’s worst, yet frequent nightmare.

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Reservations Book Article 130

Revenue Hub

DECEMBER 4, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest expectations. Optimized Revenue: Securing reservations via the most profitable channels.

Book 98

Book Article Information Marketing 98

Revenue Hub

NOVEMBER 4, 2024

NB: This is an article from D-Edge Subscribe to our weekly newsletter and stay up to date In the hospitality sector, the no-show rate for hotels is commonly between 1-5%, providing insight into the revenue lost by hoteliers each year. Read the full article at D-Edge The post How to Prevent Hotel No Shows and Last Minute Cancellations?

Book 90

Book Reservations Occupancy Management Pricing 90

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article. For $14.99

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Concierge Article Customer Service Reservations 189

Revenue Hub

JULY 19, 2024

NB: This is an article from Cayuga Hospitality Consultants Subscribe to our weekly newsletter and stay up to date Your Single Largest Account is at your Front Desk by Converting More Reservation Inquiries And this is the best form of revenue….the Where can you find this low-lying fruit and how can you harvest it?

Reservations 96

Reservations Accounting Training Article 96

Revenue Hub

APRIL 2, 2024

NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Here are some of the key drivers you should be able to record and find in your PMS: Market segment – The category of the market, grouping of rate codes, to which the reservation belongs, such as transient, group, etc.

Reservations 93

Reservations Book Pricing Article 93

Revenue Hub

JANUARY 17, 2024

NB: This is an article from mirai , one of our Expert Partners Vendors perceived this trend and invented the label “high conversion” for their products the same way Coca Cola made popular the “diet” label in the 80s. According to the formula, there is a direct relationship between the conversion rate, the visits, and the number of bookings.

Reservations 87

Reservations Book Article Marketing 87

EHL Insights

MAY 6, 2024

There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider. From concierge to reservation manager, you have many key roles, all of which are vital to ensuring hotel operations run smoothly.

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Hospitality Management Concierge Reservations Article 98

Hospitality Net

MAY 7, 2024

There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider. From concierge to reservation manager, you have many key roles, all of which are vital to ensuring hotel operations run smoothly.

Hospitality Management 98

Hospitality Management Concierge Reservations Article 98

Revenue Hub

NOVEMBER 23, 2023

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date The Purpose of Cancellation Policies A cancellation policy protects both you and your customers by: Reducing the number of no-shows and holding guests accountable. Below are a few common policies and the situations in which they best apply.

Reservations 95

Reservations Book Special Events Article 95

Revenue Hub

NOVEMBER 7, 2023

NB: This is an article from Hotelogix But a certain guest who has made a reservation has not yet turned up. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels. As a Hotelier, you are continuously trying to increase your bookings and reservations.

Reservations 92

Reservations Book Article 92

Revenue Hub

NOVEMBER 18, 2024

NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date With the majority of bookings now made online, ensuring your website provides a seamless, user-friendly experience is not just beneficial — it’s essential. appeared first on Revenue Hub.

Book 92

Book Reservations Article Accounting 92

Revenue Hub

NOVEMBER 27, 2024

NB: This is an article from Little Hotelier , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Why? By doing this, you don’t just get more reservations, but you also increase your customer’s loyalty and brand awareness increases. Your reservation system should allow you to do this.

Reservations 96

Reservations Article Marketing Pricing 96

Revenue Hub

APRIL 29, 2024

NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date It enables you to rapidly and concurrently update room availability and the most recent room pricing across numerous channels. Then, when rooms are reserved across multiple platforms, the pooled inventory can be updated.

Reservations 102

Reservations Book Article Pricing 102

Revenue Hub

NOVEMBER 27, 2024

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date People may travel for leisure only once or twice a year, which means their hotel reservation likely won’t be an impulsive decision. Read the full article at Travelboom The post Is Your Content Strategy Targeting Mid and Bottom Funnel Traffic?

Article 101

Article Book Information Reservations 101

Revenue Hub

JUNE 28, 2024

NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date These legislations, effective from July 1, 2024, focus on cancellation policies and pricing transparency, respectively. Read the full article at Revinate The post How New Californian Legislation Will Impact Hotels appeared first on Revenue Hub.

Pricing 94

Pricing Book Reservations Article 94

Modern Restaurant Management

DECEMBER 9, 2024

In this article, we delve into five key ways that you should be using your POS data to forecast holiday demand for your restaurant. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

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POS Systems Book Customer Service Scheduling 167

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones.

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Article Definition Customer Service Budgeting 203

Revenue Hub

NOVEMBER 14, 2024

NB: This is an article from Bookboost , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Why is pre-arrival communication important for hotels? Sending all information as soon as the reservation is made will only overwhelm them, and sending it too close to the trip date will do it too.

Communication 99

Communication Information Reservations Article 99

Revenue Hub

OCTOBER 17, 2024

NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date But what if your reservations team could proactively drive bookings and fill your rooms more consistently? In this article we explore why these objections shouldn’t hold you back and show you how to start an outbound sales practice.

Reservations 93

Reservations Book Article Training 93

Revenue Hub

JANUARY 30, 2024

In the modern hospitality industry , hotels receive reservations from many places, online and off. The source of a reservation is known as its booking source, and all hotel booking sources fall into one of two primary categories: direct and indirect sources.

Book 80

Book Reservations Article Scheduling 80

Revenue Hub

NOVEMBER 26, 2024

NB: This is an article from 80 Days Subscribe to our weekly newsletter and stay up to date Visit the Rolls-Royce website and you won’t easily find specs and prices. They want to feel like what they’re buying – hotel room, dinner reservation, or another experience – is different and special. What you’ll find are stories.

Article 103

Article Reservations Pricing Information 103

Modern Restaurant Management

JUNE 4, 2021

Blog posts and articles on new menu items and promotions as well as videos on topics such as recipes or sourcing of ingredients and photos showcasing mouth-watering culinary creations are all opportunities for restaurants to create unique content that improves search rankings and helps them stand out from the competition.

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Blog Information Book Reservations 231

Revenue Hub

OCTOBER 29, 2024

NB: This is an article from Travelboom Marketing Subscribe to our weekly newsletter and stay up to date Social media marketing for hotels has evolved rapidly, and Facebook, Instagram, X, and TikTok each offer opportunities to reach target markets. Also keep in mind that it’s the quality of the posts, not the quantity, that will get results.

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Marketing Reservations Article Book 90

Revenue Hub

OCTOBER 18, 2023

NB: This is an article from innQuest Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled.

Reservations 88

Reservations Guest Satisfaction Book Article 88

Revenue Hub

DECEMBER 12, 2024

NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Understanding the Cost of Unoccupied Rooms Before we get into the nuts and bolts, lets lay it out: when a guest cancels last minute or doesnt show up, its not just an inconvenience; its a direct hit to your bottom line.

Article 92

Article Pricing Reservations Book 92

Revenue Hub

APRIL 23, 2024

NB: This is an article from Chatlyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But hold on to your hats because you’re about to dive into a whole new world of WhatsApp – the world of WhatsApp marketing examples. 5: Restaurant Reservations Time for food! Easy peasy! #5:

Marketing 84

Marketing Reservations Article Events 84

Revenue Hub

DECEMBER 18, 2024

NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date When you book a flight, you don’t do so speculatively, knowing that you can cancel it without penalty a few days before departure. Paying at the point of reservation can provide a much better guest experience. At least, it shouldnt be.

Reservations 72

Reservations Article Book Pricing 72

Revenue Hub

APRIL 9, 2024

NB: This is an article from Fuel Travel Subscribe to our weekly newsletter and stay up to date In addition, many hoteliers are broadening their scope beyond just RevPAR. One strategy for direct reservations in your booking engine is to include urgency messaging – such as the number of reservations made recently or time-based special offers.

Book 99

Book Reservations Article Marketing 99

Revenue Hub

SEPTEMBER 25, 2023

NB: This is an article from eZee Absolute Well, that’s where “hotel rate types” come into play. They usually come with flexible booking and cancellation policies, allowing guests to make changes or cancel reservations without incurring significant penalties. They are designed to fill vacant rooms that might otherwise go unsold.

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Reservations Pricing Book Catering 96