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Housekeeping , front desk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft. Monitor Housekeeping Activities Assign supervisors to inspect rooms post-cleaning.
In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.
NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons. Here is how to eliminate data silos at your property for greater operational efficiency, visibility, and success!
NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Identify Your Audience Do you have a specific guest segment that’s more likely to book last minute? Read the full article at WebRezPro The post Avoid Empty Rooms: How to Attract and Manage Last Minute Bookings appeared first on Revenue Hub.
NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Want to keep track of check-ins and check-outs, managehousekeeping tasks and offer mobile check-in to speed up the process?
(Article originally published on Hospitality Net here ) In the latest Thematic World Panel, we posed the question of how primary data extractions from the propertymanagement system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity.
For instance, a modern PropertyManagement System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. Take the quiz today and find out where your hotel stands in the technology spectrum.
In this article, we’ll explore more about consumer attitudes to travel post-pandemic and what that means for your property. Likewise, environmentally conscious guests will want the option to opt-out of daily housekeeping in properties where it is still the norm. How Do Travellers Feel About Inflation? Conclusion.
Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. NB: This is an article from Maestro. Read more articles from Maestro.
NB: This is an article from Travel Media Group These pieces of digital content come from sources such as YouTube, Instagram, TikTok, Linkedin, and many other platforms. Read more articles from Travel Media Group The post Top 5 Video Content Ideas For Your Hotel This Spring appeared first on Revenue Hub.
The uncertain economy, combined with the increased supply of vacation rental properties, not to mention more online travel aggregators (OTAs) and direct booking options, is creating more competition than ever among vacation rentals. And that’s exactly why propertymanagers often default to static pricing.
NB: This is an article from Medallia However, not all properties are successfully achieving an uplift in bookings amidst these events, sparking a need for hotels to make a difference and take actions that will appeal to and win over this key segment of travelers.
This article explores how hoteliers can leverage technology to offer seamless yet personalized experiences that leave guests eager to return. This article explores how to use technology as an enabler, not a replacement, to enhance guest experiences. The best hotels use technology to enhance guest experience, not replace human warmth.
NB : This is an article from Infor Subscribe to our weekly newsletter and stay up to date The good news is that the outlook remains promising, with recent Expedia data revealing that almost half of people prioritize travel more now than they did pre-pandemic, and nearly 80% plan to embark on leisure travel into 2024.
A Hotel PropertyManagement System (PMS) is the central hub that keeps everything running smoothlyfrom tracking reservations to managinghousekeeping and billing. Running a successful hotel today involves more than just offering comfortable rooms and friendly service. You also need the right technology behind the scenes.
NB: This is an article from BEONx , one of our Expert Partners It enables propertymanagers to establish a range of rates in line with the features and services that a guest is willing to pay for. Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry.
NB: This is an article from IDeaS. Still, despite these advances, much of the industry continues to run without an optimal revenue management practice, or in some cases, even a revenue management system (RMS). Propertymanagement systems are traditionally locked down to preserve intellectual property and proprietary information.
This article delves into the hotel star rating system, how it operates, the criteria used for determining ratings, who rates the hotels, and helpful steps hoteliers can take to check and improve their hotel’s star rating. The software also provides valuable insights into guest preferences and operational performance.
This article delves into the hotel star rating system, how it operates, the criteria used for determining ratings, who rates the hotels, and helpful steps hoteliers can take to check and improve their hotel’s star rating. The software also provides valuable insights into guest preferences and operational performance.
In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens. Whether you manage a boutique inn or a luxury resort, these innovations will redefine hospitality. Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk.
This article looks at the biggest hotel tech trends that will change the game. Technologies like self-check-in/check-out in hotels , systems to managehousekeeping, and ways to control inventory make operations smoother letting staff focus on giving great service instead of getting stuck with paperwork. What is Hotel Technology?
NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? Keep reading our article on how to approach this multi-faceted issue. What is Cost Control in a Hotel?
That being said, it's not always necessary to have an integration with your PropertyManagement System (PMS). The channel management system may sometimes not be included in the PMS package. Front Desk Management - Helps your employees to manage room and perform duties such as check-ins, check-out, etc.
While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. Familiarity with propertymanagement systems, online booking platforms and revenue management software is also seen as a prerequisite.
Housekeeping . Specifically, the below tools can greatly improve your hotel´s operational performance: PMS (PropertyManagement System) & POS (Point of Sale System). Software to manage guests preferences, requests, complaints, maintenance, housekeeping, internal communication and more… 10.
In this article, we’ll go through everything you need to know to get started with digital concierge, how they’re shaping the hospitality industry, and why SiteMinder is the best integration partner for implementing digital concierges. We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property.
Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing managerHousekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?
How do hotel management companies make money? 23rd September, 2024 In this article What is a hotel management company? This can include everything from housekeeping supplies to food and beverage inventory.
And in this article, I will help you with a complete guide that covers all the stages of running a perfect homestay business. With the help of a robust propertymanagement system. A homestay propertymanagement system is the epicenter of every operation at the property. How do they do that? Communication.
Propertymanagement systems Advanced technology can streamline operations by automating check-ins, reservations, billing and housekeeping tasks. These make it easier for people to share their thoughts and for venues to identify what is needed to improve.
In this article, we answer the question, “ Are hotels a good investment?” , and share everything you need to know to determine whether investing in hotels is right for you. Management and operations of hotel properties Hospitality management can affect ROI for investors, as can hotel operations.
NB: This is an article from WebRezPro. Your propertymanagement system (PMS) should make daily operations smoother and more efficient for your staff. Use your PMS’ housekeeping report to ensure that each room is clean and sanitized. Read more articles from WebRezPro. Don’t be stingy with positive comments!
In today’s fast-paced hospitality world, a clunky PropertyManagement System (PMS) can quietly kill hotel operations. But here’s the good news: a streamlined, intuitive PMS UX can turn hotel operations around—boosting staff productivity, enhancing guest satisfaction , and improving hotel revenue management.
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