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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Housekeeping , front desk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft. Monitor Housekeeping Activities Assign supervisors to inspect rooms post-cleaning.

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AI Messaging in Hotels: The Future of Guest Service

Hotelogix

In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.

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3 Ways to Break Down Data Silos at Your Hotel

Revenue Hub

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons. Here is how to eliminate data silos at your property for greater operational efficiency, visibility, and success!

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Avoid Empty Rooms: How to Attract and Manage Last Minute Bookings

Revenue Hub

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Identify Your Audience Do you have a specific guest segment that’s more likely to book last minute? Read the full article at WebRezPro The post Avoid Empty Rooms: How to Attract and Manage Last Minute Bookings appeared first on Revenue Hub.

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Most Common Guest Complaints and How to Handle Them

Revenue Hub

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Want to keep track of check-ins and check-outs, manage housekeeping tasks and offer mobile check-in to speed up the process?

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Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

Larry Mogelonsky

(Article originally published on Hospitality Net here ) In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity.

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The Key to a Future-Proof and Guest-Centric Hotel Experience

Revenue Hub

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. Take the quiz today and find out where your hotel stands in the technology spectrum.