Revenue Hub

APRIL 2, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date And, in the ever-evolving landscape of hotel technology, I can safely say, Property Management Systems are experiencing a renaissance, reasserting their pivotal role at the core of the hotel tech ecosystem.

Reservations 109

Reservations Article Guest Services Property Management 109

Revenue Hub

AUGUST 1, 2023

A travel tech debate recently went mainstream on USA Today : if AI and self-service are taking over travel, will everything become a D-I-Y experience? It’s particularly cheap and simple to do if your property management system has a built-in website feature. The resort’s website is like stepping into an adventure.

Concierge 98

Concierge Guest Services Article Book 98

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey.

Marketing 109

Marketing Travel and Tourism Book Communication 109

Revenue Hub

JULY 31, 2024

The ongoing manual calculations and pricing updates across all your distribution channels are huge headaches to most hoteliers, especially if pricing isn’t your only responsibility at your property. Hopefully, this article has answered some of the most important questions that you had about how to implement dynamic pricing at your property.

Pricing 109

Pricing Book Marketing Article 109

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. 3 Stars Hotel Rating System: More comfort, which includes decorated lobbies, room service, and potentially a fitness center. How to Improve a Hotel’s Star Ratings?

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. 3 Stars Hotel Rating System: More comfort, which includes decorated lobbies, room service, and potentially a fitness center. How to Improve a Hotel’s Star Ratings?

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey.

Marketing 98

Marketing Book Travel and Tourism Communication 98

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from Agilysys. While revenue per available room (RevPAR) has been the most common metric to hotels in the past, today they are finding revenue per available guest (RevPAG) to be even more important. . Read more articles from Agilysys.

Special Events 97

Special Events Book Information Reservations 97

Revenue Hub

AUGUST 22, 2023

NB: This is an article from Agilysis While revenue per available room (RevPAR) has been the most common metric to hotels in the past, today they are finding revenue per available guest (RevPAG) to be even more important. .

Special Events 96

Special Events Book Information Reservations 96

Hotelogix

JANUARY 2, 2025

As we look to 2025 and beyond, hotels are using cutting-edge tech to make guests happier, work smarter, and stay ahead in a market that keeps changing. This article looks at the biggest hotel tech trends that will change the game. What is Hotel Technology?

Training 100

Training Pricing Concierge Book 100

SiteMinder

OCTOBER 14, 2024

Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time. This not only enhances the guest experience but also reduces the workload for hotel staff by automating routine requests. Security: Strong data security measures to protect guest information.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

Revenue Hub

MAY 18, 2023

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Cost can always be reduced, but how does it impact your day-to-day operations, and how does this reflect on your guest experience? Keep reading our article on how to approach this multi-faceted issue.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

SEPTEMBER 19, 2024

Let’s take a look at some of the essential functional and technical standards hotels uphold to maintain their competitive edge in the market, which include: Guest service : response times, greeting protocols, problem-resolution procedures and personalized service delivery.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JULY 9, 2024

If you aspire to climb the ranks, you could aim for a job in hotel management. Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guest services to managing staff and budgets.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

SEPTEMBER 23, 2024

How do hotel management companies make money? 23rd September, 2024 In this article What is a hotel management company? Key positions include: Regional manager : overseeing multiple properties in a specific area, regional managers ensure each hotel meets performance and quality standards.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Larry Mogelonsky

NOVEMBER 12, 2024

(Article originally published on Hospitality Net) What’s the keystone system that a hotel should build its tech ecosystem around? Up until now, the answer to this question was always the property management system (PMS). Without properly administered rooms inventory, you have nothing.

Budgeting 130

Budgeting Guest Satisfaction Pricing Guest Services 130