Revenue Hub

JULY 12, 2024

NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date The same can be said for the hospitality industry. Innovative features undoubtedly have the potential to elevate guest experiences to new heights. Get the fundamentals down, and the level of everything you do will rise.”

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Guest Satisfaction Book Article Reservations 62

Les Roches

JULY 4, 2024

What do you study in an online hotel management degree? 4th July, 2024 In this article The hospitality industry thrives on innovation and adaptability, so it’s no surprise that hospitality education also makes the most of technology. million US students studying online.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JULY 18, 2023

This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service. But what exactly is good hotel customer service? It’s important not to mix up customer service and hospitality.

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Customer Service Guest Satisfaction Guest Services Training 52

Revenue Hub

OCTOBER 17, 2023

Revenue management has a bad reputation in some ways because it focuses on room rates. NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay.

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Pricing Marketing Training Book 109

Les Roches

JULY 5, 2024

How can I learn hotel management? 5th July, 2024 In this article The hotel and tourism industry is growing and is estimated to be worth more than $11,000 billion USD in 2029. These programs often feature internships or cooperative education opportunities, allowing students to gain real-world experience while earning their credentials.

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Event Coordination Training Housekeeping Front Desk Operations 52

Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager? It’s important to make sure that you work on all these areas to start a successful career as a hotel manager.

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Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

JUNE 25, 2024

How to start a career in hotel reputation management 25th June, 2024 In this article In the digital age, a hotel’s reputation can make or break its success. With the rise of online review platforms and social media, guests have unprecedented power to shape perceptions of hotels through their feedback and reviews.

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Guest Satisfaction Travel and Tourism Workshop Communication 52

Les Roches

OCTOBER 10, 2023

The hospitality industry is large and incredibly varied, with lots of different paths you can follow as a hospitality professional. There are plenty of high-paying jobs you can aim for if you’re considering a hospitality career , from management roles to luxury services.

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Travel and Tourism Training Concierge Hospitality Management 52

Les Roches

JUNE 27, 2024

Exciting hospitality careers that allow you to travel 27th June, 2024 In this article Does the idea of a traditional office job leave you yearning for adventure? If wanderlust is coursing through your veins, the hospitality industry might be the perfect fit for you. Do you dream of waking up to a new sunrise every few weeks?

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Travel and Tourism Training Communication Events 52

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3

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Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

SEPTEMBER 25, 2024

25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? High standards of service: working in a hotel here means adhering to high standards of service and quality. Build the skills you need for a rewarding hospitality career Gain experience, skills and knowledge to apply for roles in Abu Dhabi’s top hotels.

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Les Roches

JUNE 26, 2024

What degree is best for hotel management? 26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. They are responsible for ensuring smooth operations and delivering outstanding guest experiences.

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Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

SEPTEMBER 16, 2024

Providing recommendations for improvement Based on their report, inspectors offer practical suggestions to hotel management for improving operations and guest services. These suggestions may involve updates to cleaning protocols, staff training programs, maintenance schedules or guest amenities.

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Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Revenue Hub

MAY 18, 2023

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Cost can always be reduced, but how does it impact your day-to-day operations, and how does this reflect on your guest experience? Keep reading our article on how to approach this multi-faceted issue.

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Front Desk Operations Cost Reduction Book Training 98

Les Roches

JULY 2, 2024

Exciting opportunities: hospitality careers in Dubai 2nd July, 2024 In this article Dubai, a city in the United Arab Emirates, is known for its towering skyscrapers, luxurious resorts, and a vibrant culture. It also stands as a global beacon of hospitality excellence. Here are some steps to help you prepare for success.

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Travel and Tourism Concierge Catering Guest Satisfaction 52

Les Roches

JUNE 24, 2024

Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. This article aims to uncover some of the strangest careers in the hospitality sector.

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Workshop Concierge Travel and Tourism Hospitality Management 52

Les Roches

JUNE 25, 2024

How to pick the right online hotel management course for your career 25th June, 2024 In this article In today’s competitive hospitality industry, staying ahead requires not just passion, but also expertise and proper education. The hotel industry accounts for more than 1.2

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Travel and Tourism Events Scheduling Guest Satisfaction 52

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

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Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

JULY 3, 2024

Find your passion: Sharjah tourism careers 3rd July, 2024 In this article Located along the shores of the Arabian Gulf, Sharjah is a hub of culture, heritage and innovation in the United Arab Emirates(UAE). In this article, we will explore tourism careers in Sharjah.

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Travel and Tourism Workshop Training Guest Satisfaction 52

Les Roches

JUNE 24, 2024

How to start a hotel management company 24th June, 2024 In this article The hospitality industry is a dynamic and thriving sector that presents plenty of opportunities for aspiring entrepreneurs. Starting a hotel management company is one of those and can be both rewarding and lucrative.

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Les Roches

JULY 10, 2024

How to apply for online hotel management courses 10th July, 2024 In this article Heading Example The hospitality industry continues to expand, with an average revenue growth of 7% per year.

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Document Travel and Tourism Information Scheduling 52

Les Roches

JUNE 27, 2024

Finding Dubai tourism careers that inspire you 27th June, 2024 In this article Dubai, in the heart of the United Arab Emirates, is renowned for its innovation, towering skyscrapers, luxurious resorts, and vibrant cultural scene. If you can find a degree course with an internship option, this will also help you get hands-on experience.

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Les Roches

SEPTEMBER 23, 2024

How do hotel management companies make money? 23rd September, 2024 In this article What is a hotel management company? Boost your hotel management skills With our bachelor’s program, you’ll learn business strategy, management theory and real-world problem solving to excel in hospitality.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

AUGUST 2, 2024

The top hotels in Dubai to work in 2nd August, 2024 In this article What makes a hotel stand out?

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JULY 9, 2024

Boost your hospitality knowledge and skills With our industry-leading tutors and exciting internship opportunities, you can kick-start your career in hospitality management. Bachelor in hospitality management How to get a job at a hotel with no experience If you lack hotel experience, start by applying for entry-level positions.

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Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

JULY 1, 2024

The benefits of online learning for hospitality 1st July, 2024 In this article As technology continues to transform the way we learn and work, online education has emerged as a powerful tool for aspiring hospitality professionals seeking to start a rewarding career or advance their existing role in the industry.

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Scheduling Training Communication Travel and Tourism 52

Les Roches

SEPTEMBER 18, 2024

If you dream of a career in hotel management in the Hollywood Hills, investing in your hospitality education is a great place to start. Build a successful management career for top hotels Study on one of our hospitality management programs and build the skills you need for a rewarding career in the top end of the hotel industry.

Travel and Tourism 52

Travel and Tourism Hospitality Management Guest Satisfaction Events 52

Les Roches

SEPTEMBER 20, 2024

What is hotel asset management? 20th September, 2024 In this article Importance of hotel asset management What does a hotel asset manager do? This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management.

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Strategic Planning Guest Satisfaction Training Regulatory Compliance 52

Les Roches

JULY 4, 2024

How long is an online hotel management course 4th July, 2024 In this article In recent years, online education has emerged as a flexible and convenient option for people looking to pursue their passion for hotel management while balancing other commitments. With the hotel industry growing by 3.7%

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Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

SEPTEMBER 3, 2024

What it’s like to work in hotel operations management 3rd September, 2024 In this article What is hotel operation management? Core areas of hotel operations Who is in charge of hotel operations management? If so, get ready to launch your career in management with a master’s degree at Les Roches.

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Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

JUNE 14, 2024

Learn more about creating unforgettable hospitality experiences Hospitality Careers Exploring the world of guest services: from definitions to job descriptions Industry News What are good customer service skills? Industry News Customer service vs. customer support: what’s the difference?

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Guest Satisfaction Download Customer Service Information 52

Les Roches

SEPTEMBER 19, 2024

Let’s take a look at some of the essential functional and technical standards hotels uphold to maintain their competitive edge in the market, which include: Guest service : response times, greeting protocols, problem-resolution procedures and personalized service delivery.

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Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JANUARY 18, 2024

Working in hospitality allows you to work anywhere in the world, whether you want to be near pristine beaches, snowy slope­s, or tranquil countryside retreats. In this article, we’ll look at some of the best resorts to work in and how you can prepare for a job in this exciting industry. Why work in luxury resorts?

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Communication Training Customer Service Resort Management 52

Les Roches

JANUARY 19, 2024

Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members. Masters in hospitality management online Conclusion A well-de­veloped business plan is crucial for achie­ving success in the hospitality industry, particularly for hotels.

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Marketing Accounting Book Training 52

Les Roches

SEPTEMBER 4, 2024

The big apple: Top 10 hotels in New York 4th September, 2024 In this article The Plaza Hotel The St. In this article, we explore the top 10 hotels in New York City that exemplify these qualities, showcasing the luxury services that inspire hospitality professionals.

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