Revenue Hub

JANUARY 6, 2025

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Instead of spreading your attention across many metrics, concentrating on a few KPIs ensures the hotel team aligns with the most critical business drivers. NetRevPAR: Moving Beyond Top-Line Revenue What it is ?

Budgeting 109

Budgeting Guest Satisfaction Accounting Article 109

Revenue Hub

JANUARY 8, 2025

NB: This is an article from Revenue Team by Franco Grasso , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The difference is understanding how to use available tools and analysis to stand out from the competition. One example is hotels that rely on static pricing. Are price and quality always equal?

Pricing 109

Pricing Marketing Book Download 109

Revenue Hub

SEPTEMBER 27, 2024

NB: This is an article from Knowland Subscribe to our weekly newsletter and stay up to date Also known as attribute-based pricing, the shift allows guests to customize their stay by selecting only the necessary services, potentially reducing costs and enhancing their overall experience.

Pricing 107

Pricing Guest Satisfaction Communication Book 107

Revenue Hub

MARCH 21, 2025

NB: This is an article from Chekin Subscribe to our weekly newsletter and stay up to date Whether youre managing a boutique hotel or a large resort, implementing the right tactics can significantly enhance your hotels performance. Optimize Your Website Ensure your website is fast, responsive, and user-friendly.

Guest Satisfaction 70

Guest Satisfaction Book Article Pricing 70

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Revenue Hub

SEPTEMBER 2, 2024

Price skimming can be highly effective, especially during peak demand periods like major events or holidays. However, many hotels have yet to fully capitalize on this strategy, often hesitating due to concerns about guest satisfaction and potential reputational risks. The goal is to maximize total revenue rather than occupancy.

Pricing 109

Pricing Guest Satisfaction Events Article 109

Revenue Hub

OCTOBER 3, 2023

ZHAW School of Management and Law, based in Winterthur, Switzerland, conducted a study of 37 hotels that implemented dynamic pricing in 2021 and 2022, evaluating the effectiveness and impact of the RoomPriceGenie revenue management system. What happens to guest satisfaction after hotels start implementing RoomPriceGenie?

Pricing 109

Pricing Guest Satisfaction Article Marketing 109

Revenue Hub

FEBRUARY 6, 2025

The hotel industry is continuing to undergo a transformation in 2025, driven by advances in technology, evolving guest expectations, and the growing demand for sustainable practices. This article explores the key trends shaping the landscape during 2025 and how hotels are already adapting to the new environment with innovative solutions.

Article 83

Article Guest Satisfaction Book Information 83

Revenue Hub

DECEMBER 12, 2023

In a hospitality industry marked by fierce competition and evolving consumer preferences, dynamic pricing has emerged as an indispensable strategy for success. This nuanced pricing approach, characterized by its responsiveness to market dynamics, plays a crucial role in enhancing key performance indicators (KPIs) for hotels.

Pricing 109

Pricing Article Guest Satisfaction Marketing 109

Revenue Hub

APRIL 8, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date We need hoteliers to embrace innovative strategies that resonate with modern travelers, setting a new standard for hospitality excellence beyond competitive pricing.

Pricing 101

Pricing Guest Satisfaction Article Budgeting 101

Revenue Hub

JULY 27, 2023

NB: This is an article from Demand Calendar One of the most pivotal decisions is setting the right price policy for hotel rooms. A hotel’s pricing strategy can be the difference between empty rooms and a bustling, thriving business.

Pricing 98

Pricing Guest Satisfaction Article Blog 98

Revenue Hub

FEBRUARY 7, 2025

NB: This is an article from Staah Subscribe to our weekly newsletter and stay up to date With AI-driven personalization and ever-growing reliance on online platforms, guest reviews are no longer just an afterthought, they are a decisive factor in a guests booking journey. Social proof is everything.

Book 95

Book Guest Satisfaction Article Pricing 95

Revenue Hub

DECEMBER 16, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date Now, it is introducing significant updates to its review scoring system, and this change marks a watershed moment – particularly for hotels that havent been leveraging ReviewPros GRI.

Guest Satisfaction 104

Guest Satisfaction Article Book Training 104

Revenue Hub

FEBRUARY 14, 2025

Guest satisfaction has consistently improved, but are hotels getting better or are guest expectations shifting? Guest satisfaction has been growing since the beginning of Q3 2022. Guest satisfaction has been growing since the beginning of Q3 2022. Another factor is staff turnover.

Guest Satisfaction 70

Guest Satisfaction Article Marketing Pricing 70

Revenue Hub

MARCH 28, 2023

NB: This is an article from Lybra , one of our Expert Partners By dividing their customer base into distinct groups, hotels can create more targeted and personalized offers that are more likely to resonate with customers and drive bookings. What are the Benefits of Offer Segmentation to Guest Satisfaction and Guest Experience?

Guest Satisfaction 69

Guest Satisfaction Pricing Book Information 69

Revenue Hub

AUGUST 23, 2023

Price is a very significant yet sensitive topic for many travelers. NB: This is an article from Travel Media Group Receiving online guest reviews related to this subject is common, and these reviews need the utmost attention and consideration when writing a response to them.

Pricing 98

Pricing Guest Satisfaction Information Article 98

Revenue Hub

MARCH 10, 2025

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date But does merely filling rooms lead to healthy profits, better customer experiences, or sustainable growth in the long run? Focusing primarily on occupancy-based KPIs can narrow the view of a hotel’s performance.

Guest Satisfaction 70

Guest Satisfaction Article Training Marketing 70

Hotelogix

JANUARY 19, 2025

” This not only reassures the upset guest but also signals to future visitors that your hotel is proactive and values guest satisfaction. Guests love seeing details like, “Just added: rooftop pool with city views” or “5-minute walk from the metro station.”

Marketing 100

Marketing Book Budgeting Blog 100

Revenue Hub

JUNE 26, 2024

This first article examines how revenue management is important for Hotel/General Managers and the second examines its importance for the Front Desk Manager. In addition, when it’s connected with a channel manager, the new prices can be automatically updated across all online distribution channels, making it a completely hands-off process.

Guest Satisfaction 109

Guest Satisfaction Pricing Training Article 109

Revenue Hub

JULY 13, 2023

Imagine a world where your hotel knows what a guest wants even before they do. NB: This is an article from RateGain A world where your pricing strategy is not just about numbers, but about understanding choices, dreams, and the urge to travel. Revenue managers are no longer just setting prices based on supply and demand.

Pricing 98

Pricing Book Guest Satisfaction Article 98

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Revenue Hub

FEBRUARY 21, 2024

NB: This is an article from Catala Consulting Subscribe to our weekly newsletter and stay up to date This article explores the top trends in hotel revenue management, yield management, and revenue management in the UK, offering insights and strategies for hotel professionals.

Guest Satisfaction 104

Guest Satisfaction Pricing Article Book 104

Hotelogix

FEBRUARY 17, 2025

This article explores the top 10+ distribution channels , the biggest travel industry trends , and strategies to drive direct bookings while reducing OTA commission fees. Metasearch Engines – Google Hotel Ads, Kayak and Trivago collect prices directly from OTAs and direct websites. Three Key Travel Industry Trends for 2025 1.

Book 100

Book Pricing Marketing Accounting 100

Revenue Hub

JUNE 11, 2024

Additionally, understanding the competitive landscape, including competitors’ pricing strategies and market positioning, is vital for maintaining a competitive edge. The Art of Hospitality At its heart, hospitality is about creating exceptional guest experiences.

Strategic Planning 108

Strategic Planning Guest Satisfaction Article Pricing 108

Revenue Hub

AUGUST 7, 2023

NB: This is an article from RateGain From maintaining optimal occupancy levels to boosting profitability and delivering memorable guest experiences, staying ahead requires strategic insights and real-time data. Revenue management analytics allows hoteliers to go beyond traditional fixed-rate models and adopt dynamic pricing strategies.

Guest Satisfaction 98

Guest Satisfaction Pricing Article Book 98

Revenue Hub

AUGUST 29, 2023

NB: This is an article from Catala Consulting This approach is pivotal in optimizing financial performance and driving both revenue growth and guest satisfaction. Its core principle is the sale of the right product to the right customer, at the right time and for the right price.

Guest Satisfaction 98

Guest Satisfaction Pricing Strategic Planning Article 98

Revenue Hub

JUNE 11, 2024

A positive first impression can lead to higher satisfaction rates, encouraging repeat visits and positive reviews. NB: This is an article at Catala Consulting Subscribe to our weekly newsletter and stay up to date Conversely, a negative experience at check-in can result in dissatisfied guests, leading to potential revenue losses.

Guest Satisfaction 109

Guest Satisfaction Training Article Information 109

Revenue Hub

APRIL 23, 2024

NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date Finally, resource constraints like budget and skilled personnel limit data management capabilities, especially for smaller hotels. By segmenting guests accordingly, properties can increase revenue and enhance guest satisfaction.

Guest Satisfaction 107

Guest Satisfaction Article Information Budgeting 107

STAAH

MAY 7, 2024

Ensuring guest satisfaction should be the cornerstone of your approach. Your sales strategy must reflect a dedication to providing an exceptional guest experience while also prioritizing maximizing room bookings. Let’s explore some effective sales strategies that maintain guest satisfaction while driving bookings.

Marketing 109

Marketing Guest Satisfaction Banquet Operations Book 109

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. NB: This is an article from Lybra , one of our Expert Partners Guests today are discerning, value-driven consumers who demand seamless service, personalized experiences, and excellent value for their money.

Guest Satisfaction 96

Guest Satisfaction Pricing Article Scheduling 96

Revenue Hub

JANUARY 27, 2025

For hotel revenue managers, a few persistent challenges can slow them down, preventing them from focusing on broader strategies that maximize revenue, profitability, and guest satisfaction. A single oversight can throw off a hotels entire pricing strategy, causing lost revenue or misaligned rates.

Reservations 70

Reservations Training Guest Satisfaction Information 70

Revenue Hub

OCTOBER 15, 2024

If something is included in the price but the buyer hasn’t asked for it, it’s a questionable benefit and possibly a detriment. Not long ago, Delta doubled down on experience attribute pricing by tying boarding priority (something many fliers care about) to specific purchased branded fares (~24% of its revenue comes from ancillaries).

Book 108

Book Pricing Article Guest Satisfaction 108

Revenue Hub

SEPTEMBER 11, 2023

NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Dynamic Pricing Strategies: Implement dynamic pricing to adapt room rates to real-time demand fluctuations.

Pricing 109

Pricing Guest Satisfaction Article Book 109

Revenue Hub

DECEMBER 1, 2023

NB: This is an article from APS (Above Property Services) Subscribe to our weekly newsletter and stay up to date In response to these challenges, the industry is turning towards innovative pricing strategies, with Attribute-Based Selling (ABS) (also known as Attribute-based Pricing) emerging as a notable trend.

Pricing 109

Pricing Guest Satisfaction Presentation Article 109

Revenue Hub

NOVEMBER 20, 2024

Pricing Strategies That Feel Just Right Using EI, you can fine-tune your pricing strategies by gauging guest reactions and market mood. It’s about understanding the emotional pulse of your market and pricing not just competitively, but also empathetically. This isn’t about pulling numbers out of thin air or some formula.

Guest Satisfaction 109

Guest Satisfaction Pricing Article Marketing 109

Revenue Hub

MARCH 22, 2024

In the contemporary landscape of hospitality industry, data-driven decision-making has emerged as a pivotal tool for maximising profitability and elevating guest satisfaction in hotels. COMPETITIVE BENCHMARKING: Analysing competitor pricing, market demand, and trends is imperative for hotels to stay ahead in the game.

Pricing 109

Pricing Information Guest Satisfaction Book 109

Revenue Hub

AUGUST 28, 2024

The way consumers interact with hotels nowadays highlights the increased need for consolidation into a comprehensive commercial strategy – where everyone from front office staff to revenue management, sales, and marketing are aligned towards delivering the best experiences to guests and boosting business performance.

Guest Satisfaction 103

Guest Satisfaction Article Communication Book 103