Revenue Hub

SEPTEMBER 1, 2023

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.

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Guest Satisfaction Housekeeping Maintenance Pricing 109

Revenue Hub

AUGUST 29, 2024

As hotels face growing competition and increasingly tech-savvy guests, the need for robust, future-proof hotel technology becomes critical, and the importance of adopting modern technology cannot be overstated. This data-driven approach not only improves guest satisfaction but also drives revenue growth.

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Guest Satisfaction Housekeeping Article Reservations 109

Revenue Hub

JUNE 27, 2024

The instant a reservation is booked, the guest experience begins! NB: This is an article from Actabl Subscribe to our weekly newsletter and stay up to date For instance, if pre-arrival communication reveals a guest will be arriving after an overnight international flight, arranging an early check-in can make all the difference.

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Workshop Guest Satisfaction Housekeeping Training 108

Hotelogix

FEBRUARY 28, 2025

But something is missing—your guests don’t feel personally connected. This article will show you how ChatGPT can help hotels keep guests engaged , improve their experience, and increase revenue , all while reducing staff workload. Now, what if I told you that a simple AI-powered system could change that?

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Book Guest Satisfaction Guest Retention Training 130

Revenue Hub

AUGUST 1, 2023

If addressing guest feedback keeps you up at night, why not get inspiration from some of the best? NB: This is an article from TrustYou It’s no longer a matter of debate – in the world of hospitality, guest reviews have a signficant impact on a hotel’s reputation and future bookings.

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Guest Satisfaction Housekeeping Article Blog 96

Hotelogix

SEPTEMBER 5, 2024

Automation has revolutionized the hospitality industry by streamlining operations, enhancing guest experiences, and improving efficiency. This article delves into hotel automation, how it benefits the hospitality sector, and the essential tasks worth automating. Improved Guest Experience Guests today expect fast, reliable service.

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Hotelogix

SEPTEMBER 5, 2024

Automation has revolutionized the hospitality industry by streamlining operations, enhancing guest experiences, and improving efficiency. This article delves into hotel automation, how it benefits the hospitality sector, and the essential tasks worth automating. Improved Guest Experience Guests today expect fast, reliable service.

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eZee Absolute

JANUARY 16, 2024

But with countless articles out there, it can be overwhelming to know where to start. From staff shortage to housekeeping issues, from staying competitive to operational issues, this blog explores all and discusses effective ways to solve them. The more satisfied your guests are, the more successful your business is.

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Blog Guest Satisfaction Pricing Marketing 102

Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Roomdex , one of our Expert Partners With hotel profitability becoming more of a challenge, upselling provides the potential to generate additional revenue from every booking. Guests often pay a premium to have more flexibility with their arrival and departure times.

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Reservations Guest Satisfaction Article Housekeeping 109

Revenue Hub

MARCH 15, 2023

One of the main goals for professionals in the hospitality industry is to meet and exceed guest expectations. Optional housekeeping. According to a Best Western survey, over 70% of customers prefer skipping daily housekeeping. SMS instead of email.

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Housekeeping Communication Guest Satisfaction Article 97

Revenue Hub

FEBRUARY 16, 2023

Hotels have always run on watching for patterns among guest behaviors. NB: This is an article from RateGain It is how hotels strategize for growth. But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights.  Wondering where to invest to maximize guest satisfaction?

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Guest Satisfaction Article Housekeeping Information 98

Hotel Business

NOVEMBER 21, 2023

A British couple recently died in their hotel rooms at a resort in Egypt due to the misapplication of a pesticide spray in an adjoining room, as reported in this article from CNN. Your prevention plan should include informal inspections performed by your housekeeping staff during every room turnover. Click here to learn more.

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Hotelogix

JANUARY 29, 2025

With 56% of hoteliers worldwide prioritizing smarter tech investments (2024 Lodging Technology Survey), the focus isn’t just on cutting costs but revolutionizing guest experiences and streamlining operations. In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens.

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Concierge Training Pricing Book 145

Hotelogix

SEPTEMBER 13, 2024

Hotel Reputation Management System Hotelogix provides a powerful hotel reputation management system that enables hotels to collect guest feedback and monitor their online presence effectively. Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping.

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Hotel Reputation Management System Hotelogix provides a powerful hotel reputation management system that enables hotels to collect guest feedback and monitor their online presence effectively. Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping.

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Maintenance Travel and Tourism Customer Service Concierge 100

Revenue Hub

MAY 18, 2023

NB: This is an article from Roomdex , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Before we predict it, let’s talk about hotel employees. You have the on the ground staff, i.e., everyone working in the Front Office, Housekeeping etc. Hotel staff can typically be divided in two.

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Pricing Guest Satisfaction Article Housekeeping 98

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Average salaries for front office managers are around $55,182 per year.

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Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

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Housekeeping Guest Satisfaction Front Desk Operations Events 52

Hotel Business

SEPTEMBER 23, 2024

The importance of an incident follow-up Guests expect their opinions and issues to be heard and addressed, now more than ever with the prevalence of online reviews. Most importantly, guests need to feel safe and be able to rely on the hotel staff during an emergency. At best, it’s an annoying interruption to your day.

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Communication Guest Satisfaction Concierge Housekeeping 64

Revenue Hub

DECEMBER 8, 2023

Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Over 80% of hotels reported staffing shortages in Q2 2023.

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Travel and Tourism Procurement Maintenance Information 109

Revenue Hub

MAY 18, 2023

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Cost can always be reduced, but how does it impact your day-to-day operations, and how does this reflect on your guest experience? Keep reading our article on how to approach this multi-faceted issue.

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Front Desk Operations Cost Reduction Book Training 98

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

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Les Roches

SEPTEMBER 3, 2024

What it’s like to work in hotel operations management 3rd September, 2024 In this article What is hotel operation management? Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. What is hotel operation management?

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Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

SEPTEMBER 20, 2024

20th September, 2024 In this article Importance of hotel asset management What does a hotel asset manager do? If you’re someone who thrives on strategic planning and enjoys the intricate balance between financial management and guest satisfaction, hotel asset management might be your calling.

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Strategic Planning Guest Satisfaction Training Regulatory Compliance 52

Les Roches

JULY 9, 2024

While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. How do I start a career in hotels?

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Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

SEPTEMBER 19, 2024

The significance of quality assurance standards Quality control in the hotel and hospitality industry is imperative for maintaining consistent service, a positive brand reputation, guest satisfaction and profitability. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Hotelogix

JANUARY 2, 2025

As we look to 2025 and beyond, hotels are using cutting-edge tech to make guests happier, work smarter, and stay ahead in a market that keeps changing. This article looks at the biggest hotel tech trends that will change the game. This kind of customization makes guests happier and more likely to come back.

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Training Pricing Concierge Book 100

Les Roches

JULY 4, 2024

4th July, 2024 In this article The hospitality industry thrives on innovation and adaptability, so it’s no surprise that hospitality education also makes the most of technology. Students learn to optimize occupancy rates, improve guest satisfaction and ensure the seamless operation of hotels, resorts and other lodging establishments.

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Les Roches

JUNE 4, 2024

What it’s like to work as a customer experience manager in hospitality 4th June, 2024 In this article In the competitive world of hospitality, delivering exceptional customer experiences is essential for success. Behind the scenes of every satisfied customer interaction lies the diligent work of a customer experience manager (CEM).

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Les Roches

SEPTEMBER 16, 2024

This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments. Reviewing guest feedback Inspectors analyze complaints and reviews from customers, which helps them identify recurring issues and areas for improvement.

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Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

OCTOBER 14, 2024

Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time. This not only enhances the guest experience but also reduces the workload for hotel staff by automating routine requests.

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Concierge Communication Guest Satisfaction Reservations 52

Les Roches

JUNE 25, 2024

How to start a career in hotel reputation management 25th June, 2024 In this article In the digital age, a hotel’s reputation can make or break its success. With the rise of online review platforms and social media, guests have unprecedented power to shape perceptions of hotels through their feedback and reviews.

Guest Satisfaction 52

Guest Satisfaction Travel and Tourism Workshop Communication 52

Les Roches

SEPTEMBER 23, 2024

23rd September, 2024 In this article What is a hotel management company? This can include everything from housekeeping supplies to food and beverage inventory. They work closely with property managers to implement corporate strategies and policies Operations manager : optimizing efficiency and guest satisfaction across the portfolio.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

JULY 8, 2024

Understanding inventory and supply chain management 8th July, 2024 In this article Managing stock and logistics plays a central role in the success of any business, especially in the hospitality industry. In this article, we’ll look at inventory and supply chain management in more depth, including some best practices, risks and challenges.

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Les Roches

SEPTEMBER 17, 2024

Traits of great leaders in hospitality industry 17th September, 2024 In this article Importance of leadership in the hospitality industry Traits that make great leaders in the hospitality industry Why become a leader in hospitality? A leadership position is not just about maintaining standards; it’s also about encouraging others.

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