Revenue Hub

NOVEMBER 6, 2024

NB: This is an article from Staah Subscribe to our weekly newsletter and stay up to date When guests enjoy staying at your hotel, they want to come back and enjoy something they didn’t experience in the previous stay or invite their friends and family to enjoy your property. Attracting new guests and boosting brand awareness.

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Guest Satisfaction Article Definition Book 108

Revenue Hub

JANUARY 7, 2025

A glowing review can attract new guests, while a negative one can deter potential customers. NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date But one factor thats often overlooked is the power of a thoughtful response. A professional tone reflects your brands commitment to guest satisfaction.

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Revenue Hub

JULY 3, 2023

NB: This is an article from RateGain Whether due to unforeseen circumstances, changing travel plans, or other factors, cancellations can disrupt a hotel’s occupancy and revenue forecasts. Flexible policies not only enhance guest satisfaction but also incentivize them to retain their bookings rather than canceling.

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Guest Satisfaction Communication Book Customer Service 98

Revenue Hub

JANUARY 14, 2025

NB: This is an article from the Pedowitz Group Subscribe to our weekly newsletter and stay up to date This evolution significantly shifts from traditional pricing models to sophisticated, data-driven approaches that enhance revenue management and guest satisfaction.

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Pricing Guest Satisfaction Book Training 109

Revenue Hub

MARCH 5, 2024

Hotels are also having to reshape the way they interact with their guests. NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These tools promise efficiency, personalisation and improved guest experiences, but like any technology, they have advantages and disadvantages.

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Guest Satisfaction Communication Training Information 109

Revenue Hub

JANUARY 7, 2025

In the hotel industry terms like “guest service” and “guest experience” are often used interchangeably – but, there are distinct differences. NB: This is an article from iVvy Subscribe to our weekly newsletter and stay up to date Each term refers to different aspects of hotel operations.

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Guest Services Concierge Guest Satisfaction Housekeeping 107

Revenue Hub

JANUARY 13, 2025

Booking.coms 2025 review score update introduces a new scoring approach that emphasizes recent guest feedback, offering a more accurate reflection of each property’s current guest experience. In this article, well explore what these changes mean for hotels. appeared first on Revenue Hub.

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Article Guest Satisfaction Presentation Information 108

Revenue Hub

NOVEMBER 12, 2024

With the increase in digital trends, shifting traveler behaviors, and competitive landscapes, hoteliers must adopt both traditional and modern marketing strategies to attract and retain guests. Read the full article at Sabre Hospitality The post Top 10 Hotel Marketing Strategies to Boost Your Bookings in 2025 appeared first on Revenue Hub.

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Book Marketing Article Guest Satisfaction 107

Revenue Hub

DECEMBER 19, 2024

NB: This is an article from Chekin Subscribe to our weekly newsletter and stay up to date One effective strategy that has gained traction in recent years is the implementation of early check-in and late check-out options. These services not only enhance the guest experience but also create additional revenue streams for your business.

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Travel and Tourism Article Scheduling Guest Satisfaction 97

Revenue Hub

NOVEMBER 19, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These are some of the most common myths that keep hotels from harnessing the full power of their data. By breaking down silos, hotels can make more informed decisions that enhance guest satisfaction and drive revenue growth.

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Revenue Hub

JANUARY 22, 2025

HiJiffy , a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey.

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Communication Scheduling Guest Satisfaction Article 108

Revenue Hub

JANUARY 6, 2025

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Instead of spreading your attention across many metrics, concentrating on a few KPIs ensures the hotel team aligns with the most critical business drivers. NetRevPAR: Moving Beyond Top-Line Revenue What it is ?

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Budgeting Guest Satisfaction Accounting Article 109

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry.

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Guest Satisfaction Pricing Book Reservations 98

Revenue Hub

MARCH 4, 2025

A thoughtful hotel thank you message is a crucial component of guest communication strategy. It not only shows appreciation but also strengthens guest relationships and sets the stage for repeat business. This small gesture can significantly impact guest loyalty and positive word-of-mouth recommendations.

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Communication Guest Satisfaction Article Book 89

Revenue Hub

DECEMBER 11, 2024

Many hotels focus on communicating with guests before they arrive on their property, and what happens after they leave is often overlooked. A consistent guest experience means not disappearing after the stay but creating a personalised and not-spam-like connection with them.

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Communication Article Guest Satisfaction Book 108

Revenue Hub

DECEMBER 16, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date Now, it is introducing significant updates to its review scoring system, and this change marks a watershed moment – particularly for hotels that havent been leveraging ReviewPros GRI.

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Guest Satisfaction Article Book Training 104

Revenue Hub

JANUARY 27, 2025

NB: This is an article from Asksuite Subscribe to our weekly newsletter and stay up to date While many hoteliers only focus on acquiring new clients, one critical aspect often overlooked is effective follow-ups with the confirmed ones. But what does a hotel guest follow-up mean, and how can it directly impact your revenue?

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Article Book Guest Satisfaction Reservations 97

Revenue Hub

FEBRUARY 18, 2025

In the world of guest satisfaction, words carry immense power. Every guest review, no matter if its glowing with praise or filled with constructive criticism, is an opportunity for hotels to communicate their love language: thoughtful, personalized responses that show guests they are valued.

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Guest Satisfaction Communication Article Book 75

Revenue Hub

JANUARY 10, 2025

NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date On one side, advanced technology delivers unprecedented convenience, efficiency, and personalization. These can be delivered at the right time, with the right messaging, to drive direct bookings and enhance guest satisfaction.

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Pricing Guest Satisfaction Book Marketing 109

Revenue Hub

FEBRUARY 6, 2025

The hotel industry is continuing to undergo a transformation in 2025, driven by advances in technology, evolving guest expectations, and the growing demand for sustainable practices. This article explores the key trends shaping the landscape during 2025 and how hotels are already adapting to the new environment with innovative solutions.

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Article Guest Satisfaction Book Information 83

Revenue Hub

MARCH 21, 2025

NB: This is an article from Chekin Subscribe to our weekly newsletter and stay up to date Whether youre managing a boutique hotel or a large resort, implementing the right tactics can significantly enhance your hotels performance. Optimize Your Website Ensure your website is fast, responsive, and user-friendly.

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Guest Satisfaction Book Article Pricing 70

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.

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Guest Services Guest Satisfaction Book Training 100

Revenue Hub

MARCH 10, 2025

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date But does merely filling rooms lead to healthy profits, better customer experiences, or sustainable growth in the long run? Focusing primarily on occupancy-based KPIs can narrow the view of a hotel’s performance.

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Guest Satisfaction Article Training Marketing 70

Revenue Hub

FEBRUARY 7, 2025

NB: This is an article from Staah Subscribe to our weekly newsletter and stay up to date With AI-driven personalization and ever-growing reliance on online platforms, guest reviews are no longer just an afterthought, they are a decisive factor in a guests booking journey. Social proof is everything.

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Book Guest Satisfaction Article Pricing 95

Revenue Hub

FEBRUARY 14, 2025

Guest satisfaction has consistently improved, but are hotels getting better or are guest expectations shifting? Guest satisfaction has been growing since the beginning of Q3 2022. Guest satisfaction has been growing since the beginning of Q3 2022. Another factor is staff turnover.

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Guest Satisfaction Article Marketing Pricing 70

Revenue Hub

FEBRUARY 21, 2025

NB: This is an article from Otelier Subscribe to our weekly newsletter and stay up to date With proper hotel pricing, your hotel will be set up to maximize revenue and ensure guest satisfaction. Read the full article at Otelier The post How to Build an Effective Hotel Pricing Strategy appeared first on Revenue Hub.

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Pricing Guest Satisfaction Article Book 91

Revenue Hub

FEBRUARY 26, 2025

By meeting guests where they are and anticipating their needs, hotels can build stronger loyalty and capture more revenue from existing and new guests. Hyper-personalization goes beyond surface-level customization, such as addressing guests by name or noting their loyalty tier.

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Guest Satisfaction Article Book Reservations 92

Soft Inn

APRIL 4, 2024

Delays in hotel check-ins can significantly impact guest satisfaction, with even a 5-minute delay reducing it by 50%. In this article, we'll delve into the advantages and disadvantages of hotel kiosks and how they're reshaping the hospitality landscape.

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Guest Satisfaction Article 130

Revenue Hub

MARCH 13, 2025

NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These include analyzing existing processes, efficiently utilizing data, involving and training employees, and addressing data protection and transparency.

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Hotelogix

SEPTEMBER 12, 2024

  This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookings and gather positive feedback using tools like Hotelogix Reputation Management.

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Revenue Hub

MARCH 21, 2025

A glowing review can draw in countless new guests, while a scathing one can send potential customers to your competitors. We hope you will give us another chance to demonstrate our commitment to guest satisfaction.” Everyone understands that online reviews are the lifeblood of the hospitality industry.

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Guest Satisfaction Article 70

Revenue Hub

OCTOBER 28, 2024

NB: This is an article from Sabre Subscribe to our weekly newsletter and stay up to date With a growing trend towards experiences over physical gifts , this period is especially lucrative for businesses. Read the full article at Sabre The post 8 Tips to Boost Your Hotel Holiday Revenue appeared first on Revenue Hub.

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Strategic Planning Guest Satisfaction Presentation Article 62

Revenue Hub

FEBRUARY 21, 2025

NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date Hourly services help hotels generate revenue by offering spaces and services on a short-term, on-demand basis. Read the full article at Mews The post How Hotels Can Generate Revenue With Hourly Services appeared first on Revenue Hub.

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Book Guest Satisfaction Article Server 83

Revenue Hub

AUGUST 16, 2024

But how do you drive more positive guest reviews? NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date How Do You Get Positive Hotel Reviews? The foundation of a positive guest experience is setting clear expectations. Let’s dive into some proven strategies.

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Guest Satisfaction Communication Article Training 109

Revenue Hub

AUGUST 19, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date The strategy resembles a scattergun approach, akin to scams, where the intent is to convert even a small percentage of a large target audience. Moreover, personalized experiences drive guest loyalty.

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Guest Satisfaction Communication Article Book 104

Revenue Hub

APRIL 22, 2024

Adopting an organizational framework oriented around the guest journey offers substantial benefits in today’s competitive market. It enhances guest satisfaction by providing a seamless experience, increases operational efficiency, and drives revenue growth.

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Guest Satisfaction Article Guest Services Book 108

Revenue Hub

SEPTEMBER 20, 2023

In our first article , we explored three effective steps to elevate your independent hotel’s online reputation, boosting the number of positive bookings to drive more direct bookings. NB: This is an article from Directful Now, let’s dive into the second part! When it comes to increasing direct bookings, guest satisfaction is key.

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Book Guest Satisfaction Article Budgeting 109