Revenue Hub

SEPTEMBER 6, 2024

As guest expectations for personalized experiences continue to rise, hotels face escalating pressure to deliver tailored content that resonates on an individual level. Instant gratification is now the norm, with guests anticipating that hotels will foresee their needs and preferences at every encounter.

Guest Retention 84

Guest Retention Article Definition Hospitality Management 84

Revenue Hub

JANUARY 11, 2024

The hospitality industry is ever-evolving, shaped by technological advancements, shifting consumer expectations, and the need for innovative strategies. NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations.

Guest Satisfaction 81

Guest Satisfaction Pricing Guest Retention Marketing 81

Revenue Hub

MAY 18, 2023

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Cost can always be reduced, but how does it impact your day-to-day operations, and how does this reflect on your guest experience? Keep reading our article on how to approach this multi-faceted issue.

Front Desk Operations 80

Front Desk Operations Cost Reduction Book Training 80

Les Roches

AUGUST 22, 2024

Additionally, the IHG Rewards Club loyalty program plays a critical role in driving guest retention and direct bookings, further solidifying its competitive edge. For aspiring professionals, earning a degree in hospitality management strengthens your knowledge base and increases your career prospects.

Catering 52

Catering Travel and Tourism Budgeting Marketing 52