Hotelogix

OCTOBER 14, 2023

These KPIs range from the daily operations to financial performance to sales and marketing and customer service. Now, the difference between the Total Available Rooms and Total Rooms available at the hotel is that the Total Available Rooms does not include rooms which aren’t in working condition or are undergoing maintenance.

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Maintenance Book Marketing Definition 130

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Revenue Hub

NOVEMBER 16, 2022

NB: This is an article from TrustYou. Customer Service (80%). In this screenshot, under Negative Impact, you’ll see the 3 main categories that need to be improved: Bathroom, Room Maintenance, and Furniture. Read more articles from TrustYou. Travelers are not reading reviews just to avoid unpleasant experiences.

Book 96

Book Information Article Maintenance 96

LimeTray

FEBRUARY 2, 2025

The restaurant business is always on the lookout for innovative approaches to improving customer service and billing performance. The following article covers the functions and benefits of the CAKE POS system as well as the features of restaurant billing and operations.

POS Systems 52

POS Systems Pricing Server Accounting 52

SiteMinder

OCTOBER 29, 2024

Property management companies are hired by property owners to oversee day-to-day operations, maintenance and leasing of residential, commercial or industrial properties. In this guide we’ll hone in on how to start a property management business that services hotels and other short-term accommodation providers.

Property Management 59

Property Management Maintenance Document Marketing 59

The Restaurant Times

JANUARY 19, 2021

As the speed of preparation and customer service depends highly on the kitchen efficiency, you must pay due attention to the quality of your equipment. This article serves as an ultimate restaurant equipment buying checklist that restaurants in the UAE must follow. . Maintenance. Purchasing New or Used Equipment.

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Maintenance Customer Service Demo Budgeting 52

Synergy Suite

OCTOBER 28, 2024

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

Customer Service 52

Customer Service Front of House Back of House Training 52

The Restaurant Times

NOVEMBER 11, 2021

In this article, we will explain the driving factors behind the growth of cloud kitchens in the UAE. . With low rental costs, minimal infrastructure costs, low capital and maintenance costs, a cloud kitchen involves substantially less capital investment. . Enhanced Customer Services. Better Revenues.

Maintenance 52

Maintenance Kitchen Operations Customer Service Presentation 52

Les Roches

SEPTEMBER 16, 2024

They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards. Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff. This will also provide you with first-hand knowledge of different types of hotel services.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

NOVEMBER 11, 2024

AURA: Setting a New Standard for Excellence in High-End Jewelry Care 11th November, 2024 In this article A wealth of experience Valuable insights A chance to shine Steep learning curve Identifying a niche is one thing, but true entrepreneurship lies in turning that idea into a reality.

Customer Service 52

Customer Service Definition Maintenance Marketing 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotelogix

JANUARY 2, 2025

This article looks at the biggest hotel tech trends that will change the game. Artificial Intelligence (AI) and Machine Learning AI has an impact on many parts of hotel operations: Chatbots to Provide 24/7 Customer Service: AI-powered chatbots can handle guest questions and needs all day and night. What is Hotel Technology?

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Training Pricing Concierge Book 100

LimeTray

FEBRUARY 9, 2025

The following article explores the key advantages and disadvantages of a restaurant POS system, providing insights into how it impacts various aspects of restaurant operations. Ensures smooth customer service. Customer data can be vulnerable due to security risks. What is a Restaurant POS System?

POS Systems 52

POS Systems Maintenance Pricing Scheduling 52

Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager? The more you build these skills, the higher the hotel manager compensation package you can aim for.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

OCTOBER 10, 2022

This article will give you an overview of the best hotel industry interview questions while also exploring the different questions you should be asking for different roles. Most hotel front desk interview questions should be based around customer service as this is a huge part of the role. Table of contents.

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

Les Roches

JULY 4, 2024

4th July, 2024 In this article The hospitality industry thrives on innovation and adaptability, so it’s no surprise that hospitality education also makes the most of technology. Let’s explore the key competencies gained through such programs, from mastering customer service to understanding global tourism trends.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Average salaries for front office managers are around $55,182 per year.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

LimeTray

JANUARY 1, 2025

Restaurants have faced difficulty in managing this large influx of customer data and the need for automating data flows has thus arisen. You will no longer have to deal with the hassle of managing food delivery or customer service for online orders. All food delivery can be done through the app in just a couple of easy steps.

POS Systems 52

POS Systems Accounting Article Document 52

Les Roches

SEPTEMBER 19, 2024

Standards might include a daily deep cleaning of bathrooms and weekly mattress rotation Facility maintenance : regular inspection schedules, preventive upkeep procedures and short response times for repairs are all important.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

MAY 24, 2023

In this article, we’ll go over the skills that you will need to be successful in restaurant management. Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant. You will also need to learn interpersonal skills and social skills.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

In this article, we’ll go over the skills that you will need to be successful in restaurant management. Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant. You will also need to learn interpersonal skills and social skills.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Metasphere

MAY 4, 2022

On the surface, hotel order taking system seems like an easy way for restaurants to automate their ordering process and reduce errors in their customer service. You risk losing the “human touch” If you're in the upper segment of establishments, your service might be one of your points of differentiation.

Download 52

Download Maintenance Information POS Systems 52

Les Roches

SEPTEMBER 23, 2024

23rd September, 2024 In this article What is a hotel management company? Typically, this fee covers a range of services, including overseeing day-to-day operations, staffing, marketing and maintenance. How do hotel management companies make money?

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Xotels

NOVEMBER 2, 2021

Impact of COVID-19 on Operations The key to providing exceptional customer service, and thereby, creating a successful hotel business, starts with hotel operations at the foundation. Software to manage guests preferences, requests, complaints, maintenance, housekeeping, internal communication and more… 10.

Communication 52

Communication Information Housekeeping Article 52

Les Roches

JUNE 4, 2024

What it’s like to work as a customer experience manager in hospitality 4th June, 2024 In this article In the competitive world of hospitality, delivering exceptional customer experiences is essential for success.

Guest Satisfaction 52

Guest Satisfaction Communication Events Hospitality Management 52

Synergy Suite

JANUARY 15, 2025

This article will delve into the intricacies of labor costs, provide strategies for enhancing returns, and propose effective management tools to streamline these expenses. Labor costs are generally categorized into fixed and variable components, each playing a pivotal role in a company’s financial health.

Scheduling 52

Scheduling Training Budgeting Demo 52

Les Roches

JANUARY 23, 2024

In this article, we’ll look at what it can be like working on island resorts. They operate in the luxury tourism and hospitality sector, so they provide guests with services and facilities beyond what most regular hotels deliver. This also means staff are expected to offer incredible customer service.

Customer Service 52

Customer Service Resort Management Communication Housekeeping 52

Les Roches

SEPTEMBER 20, 2024

20th September, 2024 In this article Importance of hotel asset management What does a hotel asset manager do? These programs provide a strong foundation in hotel operations, financial management and customer service. What is hotel asset management?

Strategic Planning 52

Strategic Planning Guest Satisfaction Training Regulatory Compliance 52

LimeTray

JANUARY 3, 2025

The following article will examine the different types of POS systems for pizza shops, their features and benefits, and how they can boost your pizzeria’s efficiency. It also provides several apps to help businesses save money, increase sales, and improve customer service. Ease of maintenance Popular Pizza POS Systems 1.

POS Systems 52

POS Systems Scheduling Information Demo 52

Synergy Suite

AUGUST 7, 2024

This article delves into the mechanics of split shifts, examining who uses them, the benefits and drawbacks compared to fixed shifts, and the considerations for implementing them in your business. This helps to distribute the workload and provide round-the-clock service without excessive labor costs.

Scheduling 52

Scheduling Communication Cost Reduction Demo 52

Synergy Suite

APRIL 24, 2023

In this article, we’ll go into the ins and outs of online ordering systems: what they are, how to choose one, and examples of the best online ordering systems on the market today. By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service.

POS Systems 52

POS Systems Information Maintenance Pricing 52

eZee Absolute

DECEMBER 17, 2023

This article will cover all the important factors that come into play when you create a website for your hotel business. Secure payment systems to assure customers of the safety of their information Multiple communication methods, including chat, email, and phone are also imperative integrations.

Book 52

Book Demo Information Communication 52

Synergy Suite

FEBRUARY 21, 2023

The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management. In this article, we’ll share some of our thoughts on what you should consider when choosing a restaurant POS system.

POS Systems 52

POS Systems Training Budgeting Reservations 52

SiteMinder

OCTOBER 10, 2022

As we’ve already mentioned, the criteria for a three star hotel rating may differ from country to country but, broadly speaking, they offer a variety of room types, have on-site facilities such as gyms and restaurants, and offer some kind of room service. They therefore share responsibility for maintenance and so on. Condominiums.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Revenue Hub

DECEMBER 12, 2022

NB: This is an article from WebRezPro. To prevent this, give staff the training and resources they need to deliver excellent customer service. . There’s even a section for notes and add-ons in case a guest asks for something special, or there’s a maintenance issue. Read more articles from WebRezPro.

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Housekeeping Training Reservations Sanitation 98